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Hotel Hermitage

Property class: 3

Photo gallery for Hotel Hermitage

A table with wine glasses and cutlery, overlooking a historic building with a prominent tower.
A living room with a striped wall, a sofa, a coffee table, and a bar area with bottles.
A multi-story building with a yellow facade and green shutters, labeled as "Hermitage Hotel."
A view of a cityscape with terracotta-tiled rooftops, a river, and buildings with balconies.
A view through a window of a building with a tiled roof, a dome, and adjacent structures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$313
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Place, Ponte Vecchio
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪2 min walk‬
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Classic Double or Twin Room

A bedroom with a bed, dresser, chair, and a large mirror.

Classic Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

A neatly made bed with white linens, a wooden nightstand with a lamp, a wall-mounted light fixture, and a door with a towel rack.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

A hotel room with a double bed, two framed paintings on the wall, a chandelier, and a small table with a lamp.

Double Room Ponte Vecchio view

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

A bed with a striped headboard, white bedding, and two bedside lamps with patterned shades.

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Florence

A family-friendly stay in the heart of Florence awaits you at Hotel Hermitage. Within steps you'll find popular attractions like Ponte Vecchio and Uffizi Gallery. Highlights at this Colonial hotel include a bar/lounge and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and limo/town car service. Other amenities include a terrace, babysitting services and free newspapers in the lobby. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a short walk walk of this 3-property class Historic Centre of Florence hotel include Piazza della Signoria and Palazzo Vecchio.

What's nearby

  • Ponte Vecchio - 2 min walk - 0.2 km
  • Uffizi Gallery - 2 min walk - 0.2 km
  • Piazza della Signoria - 2 min walk - 0.2 km
  • Palazzo Vecchio - 2 min walk - 0.2 km
  • Piazza della Repubblica - 3 min walk - 0.3 km

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Peretola Airport (FLR) - 40 min drive

Restaurants

  • ‪Signorvino Firenze - ‬3 min walk
  • ‪Palazzo Tempi Wine Bar - ‬4 min walk
  • ‪'Ino - ‬1 min walk
  • ‪Caffè dell'Oro - ‬1 min walk
  • ‪Caffetteria Bartolini - ‬3 min walk

About this property

Hotel Hermitage

Hotel Hermitage offers its guests a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The family-friendly Hotel Hermitage also features limo service, room service (during limited hours), and a front desk safe.

This Colonial Florence hotel is smoke free.

  • 26 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Hermitage offers 26 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • 5 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number IT048017A1QZNSX6OB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Hermitage?

Hotel Hermitage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hermitage?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Hermitage on 2 Nov 2026 start from NZ$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Hermitage a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Hermitage.

Is Hotel Hermitage family-friendly?

You bet! With amenities such as babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Hermitage is a hit with families.

Is there a free airport shuttle available at Hotel Hermitage?

No, Hotel Hermitage does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hermitage?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hermitage?

Furry friends are welcome at Hotel Hermitage, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing River location, comfortable room, wonderful breakfast and very friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed in one place and you can't beat the location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Comfortable, great staff, great location, clean beautiful room. Great restaurant on the rooftop. Would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and friendly and professional staff. Would definitely return on next stay in Florence.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well maintained. Great location with a view of Ponte Vecchio! Staff was very helpful with arrangements before and during our stay (taxi, ice, water refills). Continental-style breakfast was filling and delicious. A great stay for our Florence experience!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little hotel, but the rooms are quite small and it is difficult to move between floors (check-in on the 5th floor), as the elevator is tiny and habitually in use by others. Good location, next to Ponte Vecchio and a pleasant rooftop restaurant.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at this charming hotel! So much to do nearby - we had a view of the Ponte Vecchio bridge. The location of this hotel is fantastic - a short walk to everything! The rooftop cafe was so nice!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic in terms of its location and room cleanliness. The breakfast was sufficient to start the day. The staff was incredibly helpful and friendly. However, I must mention that the beds are quite uncomfortable, resembling sleeping on a boxspring.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful from checking in, breakfast and dinner. The staff was so friendly and the air conditioning was a great factor also after waking miles every day.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located and beautifully decorated in a classic, maximalist style. Just steps from the Ponte vecchio, the windows open for a beautiful view of the Arno. Air conditioned rooms and comfortable beds, and a very helpful and kind front desk. The breakfast is sunny and elegant and the rooftop restaurant is excellent with amazing views. I traveled with a group of 6 (3 double rooms) including 4 very discerning young adults, and we all agreed that this was one of our favorite places that we have stayed.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to see the sights in Florence. The room was perfect for the 2 of us and the staff was helpful, not only during out stay, but in helping us get an early transfer to the airport. Highly recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique hotel! Tall and narrow. Located on the river. Within walking distance of the many tourist sites. Staff was friendly and accommodating. Rooms were clean and comfortable. Breakfast was enjoyable each morning in their breakfast room. Nice rooftop restaurant, reservations are needed. I would stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find - suited us perfectly Central to attractions , quiet at night , great views from 5 th floor dining rooms Quirky and lovely decor
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
There is an osteria on the 5th floor. If you're assigned a room on the 4th floor, be prepared to hear the sound of chairs and tables being dragged across the floor.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unusual decor was a relief from corporate chains. Location excellent. Staff really good- special mention for breakfast waitress, who had the peaceful breakfast room totally organised, and remembered my coffee preference after one day! Cool jazz in the background ......lovely.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and the room was spacious and clean. The hotel has an elevator to get to reception and rooms, but it's small.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for the traveler that likes to enjoy the night life. It’s a great location and close to everything but with that comes a little noise that eventually dies down late evening (we were on a lower level). The hotel staff were very helpful and quick to respond to questions or requests. Check in was easy! The bed is good if you prefer a firmer mattress. AC worked well.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Excellent location, good breakfast and everyone was very nice to us.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very center place….
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay a couple of days, very well located and great service
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel close to Uffizi Gallery, Ponte Vecchio bridge, shopping and entertainment
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds pillows were terrible, very hard. Very noisy. Stuff couldn’t fix our safe.. would not recommend staying there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025