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Hotel Santa Maria Novella

4.0 star property
Boutique hotel with rooftop terrace, steps from Piazza di Santa Maria Novella

Photo gallery for Hotel Santa Maria Novella

View from property
Rooftop bar
Exterior
Suite, City View | Interior
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$378
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(46 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Florence

At Hotel Santa Maria Novella you'll be within steps of popular attractions like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a bar/lounge and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Cantinetta Antinori - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Santa Maria Novella

Boutique hotel with rooftop terrace, steps from Piazza di Santa Maria Novella
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The on-site car park is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 22 Feb 2026 start from NZ$350.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a covered self car park for EUR 48 per day. A self car park is also available, for a fee.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 1000 reviews
Rating 8 - Good. 118 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Sarah

Stayed 7 nights in Nov 2025

10/10 Excellent

Tejal

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Central hotel convenient for the train station
Stayed 4 nights in Nov 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Staff & service, amenities
Excellent hotel
Stayed 4 nights in Nov 2025

8/10 Good

Roberta, San Francisco

Travelled with family
Liked: Cleanliness, staff & service
Perfect hotel in Florence for our stay: location, understated luxury, quiet and efficient service. Just wonderful. Truly exceeded our expectations.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh but the samr exact items offered everyday. Adding or changing the daily hot menu would be geat.
Stayed 6 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice feel to the hotel being in an older building. Staff super helpful. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ozge

Stayed 1 night in Nov 2025

10/10 Excellent

Xiaoqin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room, comfortable bed, very clean hotel. Very friendly and helpful staff. Well situated for all areas of the centre.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lise

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and the view was amazing. True Italian culture right outside!
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful hotel with several sitting areas in which to relax. Breakfast fabulous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Santa Maria Novella was wonderful! The staff was exceptional — especially the team at the breakfast area. They were always so welcoming, friendly, and attentive, serving with genuine smiles and making sure every guest felt cared for. Their warmth really made a difference and set such a positive tone for each day. The rooms were a bit small, but they were very comfortable, beautifully maintained, and had a classic charm that matched the elegance of the hotel. The location couldn’t be better — right in the heart of Florence, close to everything yet peaceful and relaxing. We truly enjoyed our stay and would definitely return. Highly recommend this hotel to anyone visiting Florence!
Stayed 3 nights in Oct 2025

10/10 Excellent

lindsay, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Old Florence style
Stayed 4 nights in Oct 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very lovely. Checkout with Tatiana was great—quick, so polite and efficient. Would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes & yes
Stayed 2 nights in Oct 2025

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great location, amazing breakfast, super friendly staff. 10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Adaeze

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Enjoyed my stay. Only thing is staff shouldn’t be eating guests food after the breakfast buffet in the presence of guests - not professional. The breakfast options could be much better
Stayed 2 nights in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great location to the city and RR.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent choice. Everything was easily walkable.
Stayed 4 nights in Oct 2025

10/10 Excellent

David, Modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the SN train station. Great location. Staff was so accommodating to whatever we needed. I must stay!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Medina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hint — be sure to go across the Square to Señor Vino‘s for wine and lovely salads, and main courses be sure to pick up an extra bottle of wine so you can go to the top deck at the hotel and enjoy the sunset
Stayed 3 nights in Sep 2025