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Hotel Santa Maria Novella

Property class: 4

Photo gallery for Hotel Santa Maria Novella

A rooftop terrace with a table set for dining, candles, and a vase of flowers, overlooking a historic cityscape with notable architecture.
A balcony with a table, a lamp, and a vase of flowers.
A bar area with a green counter, wooden chairs, and a wine glass on each table.
A room with a green wall, a fireplace, a green sofa, a red armchair, and a wooden coffee table with books.
A hotel with multiple floors, large windows, and a well-lit entrance.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$329
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room, City View

A hotel room with a large bed, a desk, a chair, and a red armchair. There are curtains on the windows and a vase with flowers on the desk.

Superior Room, City View

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Single Room

A hotel room with a bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Family Room

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a round table with tea service, a chair, and a desk with a lamp and flowers.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, City View

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, City View

A bedroom with a large bed, bedside tables, a bench, a chair, and a dresser.

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room

10.0 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

View all photos for Superior Triple Room, City View

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free wired internet

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

A room with a four-poster bed, a television on a stand, a red wardrobe, and a door leading to another room.

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room

A bedroom with a canopy bed, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(57 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

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About the area

Florence

Hotel Santa Maria Novella places you steps from Piazza di Santa Maria Novella and within a 10-minute stroll of Piazza del Duomo. Highlights at this boutique hotel include free buffet breakfast, a bar/lounge and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Ponte Vecchio and Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Via de' Tornabuoni - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Osteria e Vinaino Cicalone - ‬1 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Cafe dei Fossi - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Santa Maria Novella

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The on-site car park is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 29 Nov 2026 start from NZ$329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a covered self car park for EUR 48 per day. A self car park is also available, for a fee.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 843 out of 1000 reviews
Rating 8 - Good. 110 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff was very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, good location,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely place to stay with friendly staff and lovely air conditioned rooms. It was a perfect location on the piazza with very good train and tram connections close by! The breakfast buffet and bar were both really nice with lovely food.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet area but close to the centre of Florence. Also handy for Santa Maria Novello rail station- about a 5 minute walk. Friendly staff - I would definitely stay here again
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to everything, hotel staff was very helpful and kind. Rooms were very clean and comfortable. Breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations in every way! Quality of the hotel, the materials, old world craftsmanship, location and exceptional staff!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location -very kind staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and clean. Close to many attraction. Breakfast buffet was good. Would recommend!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in central Florence within walking distance to all sites. Friendly, helpful staff. Hotel is spotless.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, the staff was so nice, rooms were clean and spacious! I highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in this trip.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location - to restaurant, train, shops, great super efficient cleaning - my room is cleaned while i go for the short morning breakfast! few days within my 10 days stay. also appreciate the small sweet left on the bed!
Stayed 10 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Well located and convenient. Very good size rooms. Check in staff very helpful. The only negative thing was the breakfast staff that was distracted and talking loudly, not paying attention to the guests needs.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. The staff always willing to help with any doubts about the city or restaurants. We really enjoyed the hotel. The Napoleon room was very special for me, it is part of the bar. The hotel is close to many attractions and the train station is about 8 minutes walk away.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful experience to stay and hotel Santa Maria novella Great staff to assist with any needs. Excellent air conditioning when it was 100 degrees F outside. Breakfast such a beautiful experience visual with excellent variety of selections.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. The staff were very helpful , the breakfast was delicious, the hotel was lovely and the location was terrific .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and all perfect!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. The room was well maintained and with a beautiful view over the square.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff we amazing. Great sized room. Air con 🙌
Stayed 3 nights in Jun 2026