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Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella

Photo gallery for Hotel Santa Maria Novella

City view from property
Exterior
Reception hall
Family Condo, 3 Bedrooms, City View, Annex Building
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
The current price is NZ$474
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Superior Room

View from room

Superior Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
3 bedrooms
Premium bedding
  • 103 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Florence

Hotel Santa Maria Novella places you steps from Basilica of Santa Maria Novella and within a short 5-minute stroll of Piazza di Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a full-service spa and a gym. .A day of pampering at Santa Maria Novella Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Buca Mario - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Giotto Pizzeria - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 2 Nov 2025 start from NZ$445.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a self car park for EUR 48 per day.

Is there a spa on site at Hotel Santa Maria Novella?

Yep, Santa Maria Novella Spa is available for guests. You'll enjoy services like massages.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 842 out of 1025 reviews
Rating 8 - Good. 128 out of 1025 reviews
Rating 6 - Okay. 33 out of 1025 reviews
Rating 4 - Poor. 12 out of 1025 reviews
Rating 2 - Terrible. 10 out of 1025 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SCOTT ALAN

Stayed 5 nights in Jun 2025

10/10 Excellent

Amy

Stayed 3 nights in Jun 2025

10/10 Excellent

Inon

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel, amazingly located right in the middle of the action but still not too close. We love the stuff. The room was great and the breakfast was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kung Pok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Sangeetha

Travelled with family
Liked: Cleanliness
Good place, everything walkable distance. The open space in front of the hotel was beautiful view from the room. Liked it a lot.
Stayed 2 nights in Jun 2025

8/10 Good

Saraswattee, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the structure and decor! Lack of customer service, staff attitude as if they don’t want to work.
Stayed 2 nights in Jun 2025

6/10 Okay

roger

Very little food / drink after breakfast No bar until 5pm !! Breakfast chaos after 8.30 am No one clearing tables and having to beg for coffee
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this charming, historic property in the heart of Florence. Beautiful old building with old world charm, very good staff and fantastic breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and clean!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Pauletta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second stay for us at the Hotel Santa Maria Novella. All that we loved about it the first time we enjoyed again. The staff is very friendly and helpful, the breakfast is very good, the bar is fantastic, the location is fabulous for walking around the core area of Florence. While we did get an upgrade with a sitting area, the room was a bit dark, but our kids' room was very bright with a great view as was the case with our first visit. We would definitely return on our next trip to Firenze!
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with wonderful rooms and breakfast in the heart of everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Clean rooms, comfortable beds. Great location, within easy walking of all major attractions. The breakfast each morning was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Jun 2025

10/10 Excellent

John, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great section of Florence. Got a high floor view of the square with windows that opened. Staff very friendly, included breakfast was very good but not great, close to everything and a short walk to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic hotel. Amazing location, great service, beautiful rooms, brilliant bar and late night venue. Stay here , no need to keep looking in Florence.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Stayed 3 nights in May 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Could not be better
Stayed 1 night in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location & beautiful hotel. We enjoyed our stay there.
Stayed 3 nights in May 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in a good location.
Stayed 1 night in May 2025

8/10 Good

Debra, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is charming. Very clean, staff was all fine. I had two complaints, Our bedroom was 15 steps above the living room and bathroom, which was a true inconvenience. And our room was 2 elevators and 8 more steps from the lobby, which I guess comes with such a classic structure
Stayed 2 nights in May 2025

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, breakfast ok, the rooms are a bit outdated, for the price.
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, blessings to all!
Stayed 3 nights in May 2025