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Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella

Photo gallery for Hotel Santa Maria Novella

City view from property
Reception hall
Family Condo, 3 Bedrooms, City View, Annex Building
Free daily buffet breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly
The current price is NZ$380
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Ponte Vecchio
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Superior Room, View

View from room

Superior Room, View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

1 bedroom, premium bedding, minibar, in-room safe

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
3 bedrooms
Premium bedding
Blackout curtains
  • 103 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Florence

Hotel Santa Maria Novella places you steps from Basilica of Santa Maria Novella and within a short 5-minute stroll of Piazza di Santa Maria Novella. Highlights at this boutique hotel include free buffet breakfast, a full-service spa and a gym. .A day of pampering at Santa Maria Novella Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Cathedral of Santa Maria del Fiore and Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Giotto Pizzeria - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Novella?

Hotel Santa Maria Novella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Novella?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on 24 Aug 2025 start from NZ$352.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Novella?

Yep, Hotel Santa Maria Novella has a self car park for EUR 48 per day.

Is there a spa on site at Hotel Santa Maria Novella?

Yep, Santa Maria Novella Spa is available for guests. You'll enjoy services like massages.

What makes Hotel Santa Maria Novella a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella serve breakfast?

You bet, our visitors are hooked on the free buffet brekkie here! Offered daily from 7 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Santa Maria Novella?

No, Hotel Santa Maria Novella does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Novella?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1007 reviews
Rating 8 - Good. 127 out of 1007 reviews
Rating 6 - Okay. 31 out of 1007 reviews
Rating 4 - Poor. 13 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Charles

Travelled with group

Recent stay

The second time we stayed there during our 14 day Italy trip, we had the suite Flower room. Huge room but probably the worst view of nothing but back alley and garbage. We asked for a junior suite which was the same as our first stay regular room. Fantastic view but room half the size and they charges €60 to change to the small room with great view. Overall good experience but had a few issues that we did not let blemish our second Italy trip in 6 months. Great breakfast as well! Bell staff and front desk very attentive and helpful
Stayed 2 nights in May 2025

10/10 Excellent

karishma, Lithia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and housekeeping staff were great. Bar staff on the other hand, could do better and should seek customer service learning from front desk staff.
Stayed 8 nights in May 2025

10/10 Excellent

Dunja

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in May 2025

8/10 Good

Chiyong

Travelled with group
Disliked: Amenities
I stayed at superior double room, but price I paid........ I stayed whole lot better places. First of all, room was large enough and had nice bed, but it was dusty Also room had no views and was looking at other building right next to it, so I couldn't open the shade, and stayed with what light they had in the room. Breakfast was served free................ (no comment)
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel , well located
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Great Customer Service
Stayed 3 nights in Apr 2025

10/10 Excellent

Igor, Newton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly and helpful staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Clean Great stai
Stayed 2 nights in Apr 2025

10/10 Excellent

Goran

Stayed 5 nights in Apr 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (myself and young adult children) chose this hotel because of its location to the train station which was super easy to get to. Our room was overlooking the square which was perfect for us but if you want quiet it might not be ideal for you. Also, there’s a few stairs to get to that area of the hotel which could be difficult for older travelers. We walked to everything from the hotel. The location couldn’t have been better. Would stay here again for sure.
Stayed 3 nights in Apr 2025

8/10 Good

Cyntia, Lindon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Very close to train station if arriving by train and parking available for those who come by car. Walking distance to all the sites if Florence. We received good service from all the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent location. Very close to the train station, so no cabs required if this is how you’re arriving/departing. Right in the middle of Piazza di Santa Maria Novella. Restaurants and other main attraction areas are within 5-10 minutes walking. Very clean rooms, helpful staff, and nice bathrooms. Showers are small as they are in all of Italy, but not a problem for us. Would absolutely stay here again.
Stayed 2 nights in Apr 2025

4/10 Poor

Husni, FORT MYERS

Travelled with family
Disliked: Cleanliness, staff & service, amenities
average nothing special
Stayed 4 nights in Dec 2024

6/10 Okay

Seiichiro, Nerima-Ku, Tokyo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staffs are very kind and the location is very convenient. Problem is they don’t have a fridge
 in the each room and elevator.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dulce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and the staff extremely friendly. It is super convenient to the train station and surprisingly quiet in terms of train noise. I enjoyed hearing pop up musicians in the piazza below and watching people milling about. The rooms and bathroom are beautiful. Breakfast is served wonderful! Service staff phenomenal! I highly recommend this hotel and look forward to returning!
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, large clean room, quiet
Stayed 4 nights in Apr 2025

10/10 Excellent

Guangduo

Stayed 2 nights in Apr 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OUTSTANDING

Not standing location with the staff this Pleasant professional and very Savvy what to do in where to go
Stayed 3 nights in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Zili

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Excellent staff and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Staff is very accomodating. Location is ideal to train and basic attractions. Loved the experience and will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

John, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - very friendly. Breakfast was very good. We did have some stairs to get to our room, hotel configuration is unusual. Good place to stay!
Stayed 4 nights in Apr 2025