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Palazzo Castri 1874 Spa & Garden

4.0 star property
Hotel with a full-service spa, a short walk to Central Market

Photo gallery for Palazzo Castri 1874 Spa & Garden

Garden
Property video
Suite Executive con accesso Spa | Private kitchen
Doppia Deluxe, 1 letto king, vista giardino con accesso Spa
Suite Executive con accesso Spa | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Parking available
The current price is NZ$388
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Piazza dell Indipendenza, 7, Florence, FI, 50129
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Place, Uffizi Gallery
    ‪17 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior con accesso Spa

Suite Junior con accesso Spa

Suite Junior con accesso Spa

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

2 bedrooms, Egyptian cotton sheets, premium bedding, memory-foam beds

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Memory foam bed
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite con accesso Spa

Suite con accesso Spa

Suite con accesso Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive con accesso Spa

Suite Executive con accesso Spa

Suite Executive con accesso Spa

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Free minibar items
LCD TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Junior, vista cortile con accesso Spa

2 bedrooms, Egyptian cotton sheets, premium bedding, memory-foam beds

Suite Junior, vista cortile con accesso Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Memory foam bed
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Florence

At Palazzo Castri 1874 Spa & Garden you'll be within just a 10-minute stroll of popular attractions like Central Market and Gallery of the Academy of Florence. Highlights at this hotel include a full-service spa, a restaurant and a poolside bar. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Historic Centre of Florence hotel, attractions include Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella.

What's nearby

  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km
  • Piazza di Santa Maria Novella - 10 min walk - 0.9 km
  • Piazza del Duomo - 11 min walk - 1.0 km
  • Ponte Vecchio - 16 min walk - 1.4 km
  • Uffizi Gallery - 17 min walk - 1.5 km

Getting around

  • Fortezza Tram Stop - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Mò Si Caffetteria alla Vecchia Maniera - ‬2 min walk
  • ‪Fuoco Matto - ‬2 min walk
  • ‪Osteria Dell’ Osso - ‬3 min walk
  • ‪1950 American Diner - ‬1 min walk
  • ‪Matto Matto - ‬2 min walk

About this property

Palazzo Castri 1874 Spa & Garden

Hotel with a full-service spa, a short walk to Central Market
Palazzo Castri 1874 Spa & Garden offers its guests a full-service spa, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at Palazzo Castri 1874 Spa & Garden. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 58 guestrooms or units
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1860
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palazzo Castri 1874 Spa & Garden offers 58 accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 38 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1860
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number IT048017A1SJBOHN3H

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Castri 1874 Hotel Florence
Palazzo Castri 1874 Hotel
Palazzo Castri 1874 Florence
Palazzo Castri 1874
Palazzo Castri 1874
Palazzo Castri 1874 Hotel Spa
Palazzo Castri 1874 & Florence
Palazzo Castri 1874 Spa & Garden Hotel
Palazzo Castri 1874 Spa & Garden Florence
Palazzo Castri 1874 Spa & Garden Hotel Florence

Frequently asked questions

What is the cancellation policy at Palazzo Castri 1874 Spa & Garden?

Palazzo Castri 1874 Spa & Garden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzo Castri 1874 Spa & Garden?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Palazzo Castri 1874 Spa & Garden on 2 Nov 2025 start from NZ$359.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palazzo Castri 1874 Spa & Garden?

Yep, Palazzo Castri 1874 Spa & Garden has valet parking with in/out privileges for EUR 38 per day.

Is there a spa on site at Palazzo Castri 1874 Spa & Garden?

Yep, there is an onsite spa at Palazzo Castri 1874 Spa & Garden. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Palazzo Castri 1874 Spa & Garden a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Palazzo Castri 1874 Spa & Garden.

Does Palazzo Castri 1874 Spa & Garden serve breakfast?

Yep, buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Palazzo Castri 1874 Spa & Garden?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palazzo Castri 1874 Spa & Garden?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palazzo Castri 1874 Spa & Garden?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palazzo Castri 1874 Spa & Garden?

Furry friends are welcome at Palazzo Castri 1874 Spa & Garden, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Palazzo Castri 1874 Spa & Garden Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 851 out of 1003 reviews
Rating 8 - Good. 122 out of 1003 reviews
Rating 6 - Okay. 23 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool was perfect for the heat. The gym was small.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly placed for everything Florence!

We had an amazing stay at this hotel. The staff were welcoming and extremely friendly. They couldn’t do enough for us. This hotel was perfect for our 4 nights exploring the delights of Florence. Well positioned for all the major sights and close to so many restaurants and bars that we were spoiled for choice. Nice and close to the train station for transfers to the airport. It is walkable, but as it was very hot and humid, we did taxi to the train station when we left on travel home day. Hotel reception ordered this for us and the taxi was there in less than 5 minutes - perfect! Hotel room was well equipped, the bed comfortable and we had every bathroom amenity we possibly could’ve needed. We did ask for a fan for the room in addition to the A/C as it was very hot during our stay and we prefer a cool room when we sleep. Again, this was no problem and was with us very quickly and made the difference. The spa and pool area, although small was very welcome when we returned after our sightseeing. You do need to book a slot for this with reception, but it was a lovely bit of downtime you don’t often get in a city hotel. We had breakfast daily, which was lovely and set us up nicely for the day. Plenty of choice and tasty too. We did have cocktails and dinner at the restaurant which again, were great. We would thoroughly recommend this hotel and will certainly be returning there when we visit again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Stayed 3 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Amazing hotel. Friendly hotel staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! Loved this place. Staff was so helpful, breakfast buffet was out of this world, dinners were really nice, and room (suite) was really comfortable. The garden area is pretty and quiet (except for the dulcet sound of the bells from the Duomo. Dolce vita!). The pool is small, but we weren’t there to swim, and pools are hard to find period in Europe. Close to all of the sites (walking distance). Didn’t try the spa, but that probably adds to the experience. Yeah, I’d go back for sure.
Stayed 5 nights in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Very nice hotel. The area around the property is very busy and congested but it’s n walking distance to train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Louise

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property. From the spacious rooms to the stunning courtyard and not to mention the relaxing spa/pool facilities. Its proximity to a lot of sights and restaurants was really good. And of course the staff were so very helpful and attentive. Special thanks to Camillia for all her care and service to our group. Love, love, love this little sanctuary. Out of our three hotels we stayed at, this was our most favourite. Would not hesitate to come back for future Florence trips! Thank you! 🙏
Stayed 4 nights in May 2025

10/10 Excellent

Edita

Stayed 3 nights in Jun 2025

10/10 Excellent

Edita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained property. Amazing and very helpful staff 24/7. Spa, sauna and pool - big plus. Restaurant and bar inside this property was very good and very convenient. Highly recommend booking this hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great breakfast and great staff. Internet in our room was super slow and at times not working, but in the lobby and garden it was very gas and efficient. Rooms are spacious, very clean and very quiet and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Helen

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was emall and intimate. The staff new who we were by the 2nd day. The front desk was responsive. They were helpful with transfers, and tours. Breakfast was never disappointing. We will return.
Stayed 4 nights in May 2025

10/10 Excellent

TALI

Stayed 1 night in May 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in a fantastic location to walk the streets of Florence. Courtyard is gorgeous for drinks and breakfast and small Spa a plus. Not on the prettiest of streets but not really an issue as you can find them only minutes away. Overall a great stay and would recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Rocco, Glenelg

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time stating here, staff is wonderful, service in bar and restaurant very accommodating. Convenient location, walked everywhere. Will definitely stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff was wonderful special shout out to a lovely bartender and server in the dining and breakfast area convenient to the Plaza. Plenty of shopping and excellent sites. Stop in and see David
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time staying there, love it
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Stayed 1 night in Apr 2025

10/10 Excellent

Leighsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A unique boutique hotel experience

I did tons of research before Florence. This hotel was highly rated + a good price + an amazing location, so we went for it! I so wanted to LOVE it but hated it at first and then it grew on me. I have listed all the pro's & cons below and the pros far outweigh the cons. FYI - this is based on our room, the Bruneschelli Suite, room 308. Pros: * Very warm & friendly staff * Amazing breakfast both hot & cold selections - eggs, bacon, breads, pastries, yogurts - everything you could want! Plus fabulous cappuccino! * They do a teatime with pastries, cakes & tea @ 5pm which is a nice pick me up after a long day of sightseeing. * Great location: 5-minute walk to SMN train & the Duomo * Great water pressure in shower, water gets nice & hot * Super comfortable bed! * BEAUTIFUL view of Duomo & hotel gardens * Plenty of closet space w/hangers & shelves * Safe & mini-fridge in the room Cons: * In the Bruneschelli Suite, there are VERY steep stairs (like 10 or so) leading up to bedroom. This was NOT mentioned in room description online. * NO bathroom upstairs so if you have to go in the middle of the night…good luck! * Thermostat is hard to work, room gets very warm * There is no real lobby in the hotel, just a couch by the front door.
View of the Duomo at night from the Bruneschelli suite
View of hotel gardens
View of hotel gardens at night
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff. Beautiful hotel with a wonderful included breakfast. Rooms were European small but well appointed.
Stayed 2 nights in Apr 2025