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The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™

3.0 star property
Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio

Photo gallery for The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™

1 bedroom, minibar, desk, free cots/infant beds
1 bedroom, minibar, desk, free cots/infant beds
View from property
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$565
includes taxes & fees
17 Oct - 18 Oct

Explore the area

View map
Lungarno della Zecca Vecchia 26, Florence, FI, 50122
  • Uffizi Gallery
    ‪8 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, River View

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Queen Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking, River View

1 bedroom, minibar, desk, free cots/infant beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Ground Floor

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Queen Bed, Non Smoking, Ground Floor

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking, Ground Floor

1 bedroom, minibar, desk, free cots/infant beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Ground Floor

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

25hours Hotel Florence Piazza San Paolino

Historic Centre of Florence
  • Pet-friendly
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  • Air conditioning
4.7 out of 5, Exceptional, 877 reviews
The price is NZ$590
includes taxes & fees
23 Oct - 24 Oct
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About the area

Florence

At The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ you'll be within just a 15-minute stroll of popular places like Uffizi Gallery and Ponte Vecchio. .This smoke-free hotel offers free WiFi in public areas and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free parking nearby, along with the convenience of car rentals on site. .Within a 15-minute walk of this 3-property class Historic Centre of Florence hotel, attractions include Cathedral of Santa Maria del Fiore and Palazzo Vecchio.

What's nearby

  • Uffizi Gallery - 8 min walk - 0.7 km
  • Piazza della Signoria - 10 min walk - 0.8 km
  • Ponte Vecchio - 11 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore - 14 min walk - 1.2 km

Getting around

  • Florence Rovezzano Station - 5 min drive
  • Strozzi - Fallaci Tram Stop - 5 min drive
  • Peretola Airport (FLR) - 38 min drive

Restaurants

  • ‪Ristorante fantasia - ‬3 min walk
  • ‪Finisterrae - ‬6 min walk
  • ‪Pasticceria Nencioni - ‬6 min walk
  • ‪Canto del Ramerino - ‬4 min walk
  • ‪The Lodge Club - ‬15 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™

Hotel with a 24-hour front desk, a short walk to Palazzo Vecchio
Public spaces have free WiFi.

This 3-star Florence hotel is smoke free.

  • 22 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ offers 22 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number IT048017A1AKLP8JJM

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Privilege
Privilege Florence
Privilege Hotel
Privilege Hotel Florence
Privilege Hotel
The Sonetto powered by Sonder Hotel
The Sonetto powered by Sonder Florence
The Sonetto powered by Sonder Hotel Florence

Frequently asked questions

What is the cancellation policy at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™?

The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™?

No, The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ does not offer an airport shuttle service.

What time are check-in & check-out at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™?

No, pets are not allowed.

Reviews

The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™ Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 74 out of 166 reviews
Rating 8 - Good. 65 out of 166 reviews
Rating 6 - Okay. 22 out of 166 reviews
Rating 4 - Poor. 2 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

Reviews

6/10 Okay

Jessi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location but no hot water for 1.5 days
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was really good and also the staff, very nice Location just in front of the Arno River, amazing!!
Stayed 2 nights in May 2025

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Lovely staff. Beautiful rooms. Great breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eileen

Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Amenities
Absolutely! Here’s a shorter version: ⸻ Amazing Stay at The Sonetto – Thanks to Paul! The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Florence!

Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend!
Stayed 1 night in Mar 2025

2/10 Terrible

Chetan

Disliked: Cleanliness, amenities, property conditions & facilities
Should you stay here? I wouldn’t. The staff is very kind, but I ultimately had to relocate because I couldn’t continue my stay —even after switching rooms. For $20–$50 more per night, you can find a better hotel. I stayed in rooms 201 and 102, and neither looked as pictured. Both had noticeable excessive wear and tear (chipped surfaces, scuff marks) and felt unclean (dusty surfaces, mold in the shower, and a lingering odor). Pros: • Lovely staff – Helpful and assisted with luggage. • Good location – Overlooks the river and is close to Santa Croce attractions. Cons: • Rooms do not match photos • Noticeable wear and tear • Cleanliness could be improved I appreciated the staff’s efforts, but I wouldn’t stay again.
Stayed 8 nights in Feb 2025

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little hotel near city attractions

Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit.
Stayed 5 nights in Feb 2025

10/10 Excellent

Le

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing and friendly. They accommodated each of our requests quickly and with a smile. Really good breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

YUN TSZ LAVINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops.
Stayed 3 nights in Dec 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites.
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a simple small room but the layout made sense
Stayed 5 nights in Oct 2024

4/10 Poor

Robyn

Liked: Staff & service
Disliked: Property conditions & facilities
We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend. Easy and comfortable place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jun 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that is was right on the river and across from a tall square tower, so it was easy for us to find. Also was close to the historic area.
Stayed 6 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonetto by Sonder

Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill.
Stayed 1 night in May 2024

8/10 Good

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Devika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily. The staff were so kind and hospitable. Breakfast fare excellent! For our first trip to Italy has left lasting impression because of the Sonetto.
Stayed 5 nights in May 2024

8/10 Good

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. The staff is very nice and respond quickly. Overall the room is amazing and zo is the view of the river. The only issue is that you can hear the person in the room next to you as if they are in the room with you. The walls are way too thin. Luckily everyone there was very quiet but it still felt a little weird at times hearing literally everything someone else was doing

6/10 Okay

Matthew, North Babylon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A pretty guest house with lots of beautifying elements, but missing a few key items. No AC, so open the windows, but no screens, so the mosquitos bite. Very poor WiFi. Weak telephone signal. Our shower wouldn’t drain on first night, but we mentioned that and was improved next day, though still backed up a bit. Staff are young and friendly and try their best to be helpful. Clean and comfortable beds. Big TV with lots of Italian channels plus a few good U.S. streaming service for free. If WiFi was great and screens on windows, or working AC, would book again. Oh - and communication by telephone with hotel in advance of trip was impossible. Sondar needs to unify online telephone numbers and have a working front desk phone that dependably is answered or has an answering machine with English greeting. Very good in baggage storage and advice on finding local stores.
Stayed 2 nights in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024