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The FRAME Hotel

4.0 star property
Tuscan-style hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for The FRAME Hotel

Suite, Terrace | View from room
Interior detail
Queen Deluxe
Daily buffet breakfast (EUR 20 per person)
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
The current price is NZ$342
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Via Panzani 2, Duomo, Florence, FI, 50123
  • Place, Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Place, Uffizi Gallery
    ‪9 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Bidet
Private bathroom
Soundproofed rooms
Air-conditioning
Heating
Blackout drapes/curtains
Bathrobes
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Bidet
Private bathroom
Soundproofed rooms
Air-conditioning
Heating
Blackout drapes/curtains
Bathrobes
Bidet
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Queen Deluxe

Queen Deluxe

Queen Deluxe

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Bidet
Soundproofed rooms
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Bidet
Soundproofed rooms
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Terrace
Soundproofed rooms
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Bidet
Soundproofed rooms
Air-conditioning
Heating
Free cots/infant beds
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

SUITE GIOCONDA

SUITE GIOCONDA

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
Bidet
Private bathroom
Soundproofed rooms
Air-conditioning
Heating
Blackout drapes/curtains
Bathrobes
Bidet
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Florence

A family-friendly stay in the heart of Florence awaits you at The FRAME Hotel. Within steps you'll find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore within a short 5-minute stroll. Highlights at this Tuscan hotel include in-room free WiFi and Smart TVs. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Historic Centre of Florence hotel include Basilica of Santa Maria Novella and Ponte Vecchio.

What's nearby

  • Cathedral of Santa Maria del Fiore - 3 min walk - 0.3 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Uffizi Gallery - 9 min walk - 0.8 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Ciro & Sons - ‬3 min walk
  • ‪Trattoria La Madia - ‬2 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk

About this property

The FRAME Hotel

Tuscan-style hotel with 24-hour front desk and coffee shop/cafe
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The FRAME Hotel.

This 4-star Florence hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
The FRAME Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number IT048017A19ICEWVFV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

What is the cancellation policy at The FRAME Hotel?

The FRAME Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The FRAME Hotel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at The FRAME Hotel on 9 Dec 2025 start from NZ$313.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The FRAME Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that The FRAME Hotel is a hit with families.

Does The FRAME Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The FRAME Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The FRAME Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The FRAME Hotel?

Cats and dogs are welcome at The FRAME Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

The FRAME Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 583 reviews
Rating 8 - Good. 75 out of 583 reviews
Rating 6 - Okay. 15 out of 583 reviews
Rating 4 - Poor. 8 out of 583 reviews
Rating 2 - Terrible. 3 out of 583 reviews

Reviews

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel, great customer service, super clean and amazing location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

What a wonderful hotel! We truly enjoyed our stay and found it to be excellent from start to finish. The staff were all very friendly and accommodating, the room was impeccably clean with nice amenities and bath products, the breakfast was the star of the show with a comprehensive selection and amazing coffee. Would 10 of 10 stay again and again!
Stayed 2 nights in Jul 2025

10/10 Excellent

R. Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, good location. Only issue was hot water was not always there, had a few showers that were not very warm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marsha Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very convenient location. Lots of sites to visit within walkable distance. Comfortable bed, spacious and modern bathroom. Would stay here again!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maya

Stayed 1 night in Jul 2025

10/10 Excellent

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, made feel welcome. This was our first time in Florence, and the Frame hotel rounded out our wonderful experience there. We would definitely love to come back and would highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel of our Italy trip!

Best hotel of our family Italy trip! We were there for 3 nights and we would go back in a heartbeat if we could. We stayed in room 502 with two levels and a terrace. It had 2 bathrooms and 3 comfortable beds. My teen kids were happy to have their own space and so were we! The staff was amazing, too, and made great dining recommendations and reservations for us. Location was perfect. An easy 5 minute or less walk to the train and around the corner from the Duomo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful experience!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shayna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best AC in Italy. Very comfortable, very cute, zero noise in the room, great location, perfect for Florence. Concierge extremely kind and helpful she hand wrote on our map all the places and best routes along with restaurant recommendation. The wine room is nice to take advantage of and complimentary evening Aperitivo. We will stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, conveniently located. And good air conditioning. I would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great, rooms are large and clean, very quiet, friendly staff, breakfast was good but not amazing, ac was great and cold. The wine cellar experience downstairs is overpriced and wastes money so I’d skip that. The outside room jacuzzi should be removed and that area revamped into a nice sitting nook with maybe a simple water feature. Overall though really great value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Itzik, Rumson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This trip has been a tough one, with 3! Expedia providers getting money from me for nothing and @Expedia doing nothing about it. Yet, this hotel was a great surprise before I stop using Expedia due to their inability to deal with fraud. We stayed in the Junior Suite and it was lovely. The hotel is centrally located and has a unique history. Close to the train station too as I escaped Florence, never again in the summer, terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was the absolute best. He gave us great places to eat and drink.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dalia, Burke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautifully designed hotel in a great location. It's within walking distance from everything you need to see in Florence. The only thing to keep in mind is that the bathroom is a little small. The staff are friendly and cooperative too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kirill

Travelled with family
Liked: Property conditions & facilities, room comfort
A wonderful location with an incredibly attentive and helpful staff. The hotel and room were spotless.
Stayed 1 night in Jun 2025

10/10 Excellent

Jitendra, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was pretty big and bathroom fixtures were brand new. The best part of The Frame is its location. It was 8 minute walk from the train station and 5 mins walk from the Cathedral and Duomo. We didn’t have to take a taxi in Florence even once. The staff is very friendly and professional.
Stayed 2 nights in Jun 2025

8/10 Good

Yana

Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Torri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing. They went above and beyond to make my stay perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Jen-Ting

Liked: Cleanliness, amenities, property conditions & facilities
Best combination of service, design, location, and historical legacy (Mona Lisa’s thief used to stay here, thus the name of hotel).
Stayed 3 nights in May 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Looks so much better outside than in pictures. Right at the heart of Florence walking distance from all the main attractions and train station
Stayed 2 nights in May 2025