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Hotel Casazul

2.5 star property
Hotel in Flores, steps from Church of Our Lady of the Remedies

Photo gallery for Hotel Casazul

Terrace/patio
Reception
Premium Double Room
Front of property
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle La Union, Flores, Peten, 01010
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Twin Room

In-room safe, desk, blackout curtains, free WiFi

Basic Twin Room

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Lake view
  • 16 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Lake view
  • 16 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

About the area

Flores

At Hotel Casazul you'll be within steps of Las Guacamayas Biological Station and Church of Our Lady of the Remedies. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, express check-in and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Flores hotel include Flores Dock and Central Park.

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Flores Dock - 5 min walk - 0.5 km
  • Lake Petén Itzá - 10 min walk - 0.9 km
  • Maya Mall - 11 min walk - 1.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 11 min drive

Restaurants

  • ‪Maracuyá - ‬3 min walk
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪El Sótano - ‬6 min walk
  • ‪El Tropico bar & Grill - ‬6 min walk
  • ‪Cool Beans - ‬2 min walk

About this property

Hotel Casazul

Hotel in Flores, steps from Church of Our Lady of the Remedies
Hotel Casazul offers its guests a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Casazul also features laundry facilities, dry cleaning/laundry services, and express check-in.

This Flores hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Casazul offers 9 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

What is the cancellation policy at Hotel Casazul?

Hotel Casazul offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Casazul?

The closest beach to Hotel Casazul is Chechenal Beach (1.5 km).

Is there a free airport shuttle available at Hotel Casazul?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Casazul?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casazul?

No, pets are not allowed.

Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 217 reviews
Rating 8 - Good. 94 out of 217 reviews
Rating 6 - Okay. 18 out of 217 reviews
Rating 4 - Poor. 1 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Arlo

Liked: Staff & service
Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.
Stayed 1 night in Nov 2025

10/10 Excellent

Sisay, Mukilteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service with good English speaking front desk manager.
Stayed 2 nights in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Nestor

Liked: Cleanliness
Bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria

Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
View from our balcony.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Gran hotel
Stayed 2 nights in May 2025

6/10 Okay

JOSE

Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

10/10 Excellent

Jola

Stayed 2 nights in Feb 2025

10/10 Excellent

Henry De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024