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Tiona Palms Holiday Park

2-star property
4451 The Lakes Way, Tiona, NSW 0508 053 286
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4.3 out of 5
Very good!
See all 26 wotif Reviews

"Beds were super comfy, rooms nice and clean . " More

By a verified traveller on Thu 11 Apr 2024

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Hotel Description

Tiona Palms Holiday Park places you steps from Booti Booti National Park and within a short 5-minute stroll of Wallis Lake. Highlights at this beachfront holiday park include an outdoor swimming pool and free self parking.

All shared accommodations feature free WiFi, coffee/tea makers, and fans. Microwaves, hair dryers, and irons/ironing boards are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also RV/bus/truck parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this Tiona holiday park include Elizabeth Beach and Shelly Beach.

Classic Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$185* Per night/room 26 May - 27 May

Premium Cabin

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family House

Bed Count 2 King Beds Maximum Occupancy 8 Max

Exclusive Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tiona Palms Holiday Park ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tiona Palms Holiday Park

Everyone (8) Couples (6) Family (8)
5 out of 5
Beds were super comfy, rooms nice and clean .

Posted by on 11 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by Vic

Hi Kylee, Thx for your great review..We like to think our beds are pretty special, a lot of guests tell us how comfy they are, we know it is imperative to have a comfy bed when staying away from the comfort of your own home, so we try to provide that.Our cleaners are pretty special too. Great bunch of ladies that work very hard. I will pass on your feed back they will be delighted..Thx Team Tiona

5 out of 5
The setting was idyllic, 7 mile beach just steps away and Wallis lake the other side. Surrounded by other great beaches and lakes. The site was great and well equipped, our cabin was lovely, except for ants in the shower but insect spray was provided. Unfortunately there was a fair bit of noise from the road and it rained heavily in the night which was really noisy.

Posted by on 16 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Vic

Hi Karen, Thx for your great review..It was a shame about the rain, but we definetly need the rain here currently, it has been so dry. You are right the beach & lake is amazing we are very lucky to be surrounded by them. We hope to see you again in the future..For future bookings the further in advance you book the more options you have..Thx Team Tiona

5 out of 5
Location Location Location situated between the surf and the lake and beside the bush great place to relax

Posted by on 5 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Christine

We cannot agree MORE Paul!! We are so blessed to be in a location where there really is something for everyone. We are so glad you've been able to relax and unwind amongst our Rainforest Surrounded by the Beach and the Lake. We hope to see you back soon!

4 out of 5

Posted by on 22 Feb. 2024

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Comment from Hotel Management

11 Apr. 2024 by Vic

Thx for your great score Grant...Hope to see you again back at Tiona.

5 out of 5

Posted by on 13 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Vic

Hi Corina, Thank you for your wonderful review. We can't wait for you return to our amazing park..Thx Team Tiona

5 out of 5
What a great location to explore all the local beaches and lakes from. Ideal if you want to explore all that the area has to offer, and need a variety of camping/cabin options. Highly recommended, and thanks to all the friendly staff too. We hope to see you again soon.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Vic

Hi Ben, Nestled between the lake & the beach we are very lucky to be located in such beauty. We look forward to welcoming you all back for your next visit. Thx Team Tiona

2 out of 5
We stayed in a cabin which was situated right on the road. It was incredibly noisy , difficult to get sleep and made us nervous being situated so close to the roads edge. The property was clean and tidy otherwise.

Posted by on 22 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Vic

Hi Cathy, Thx for taking the time to do a review of our beautiful park. We are sorry that you didn't enjoy your stay with us. I did notice that when you made your booking, these were the only options left as we are usually booked very heavily this time of year, being a popular destination in the Great Lakes area. We hope that you will consider staying with us again in the future & if you book direct with a booking in advance I am sure we can allocate you a cabin closer to your needs..Thx Team Tiona

5 out of 5
Loved having our dogs with us and a huge lead free beach. Very clean, friendly and enjoyable. Would highly recommend. Perfect for unwinding and nature.

Posted by on 6 Oct. 2023

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Comment from Hotel Management

6 Oct. 2023 by Vic

Hi Kate, It was lovely to meet you & your fur baby..Thx for the great feedback..Look forward to your next visit..Thx Team Tiona

3 out of 5
I was kept awake all night with party people in the camping area,

Posted by on 16 May 2023

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Comment from Hotel Management

19 May 2023 by Tim

Hi Cindy, Thank you for taking the time to review Tiona Holiday Park. We do have weddings at our Palms Pavilion which does have a 11:00PM noise curfew as well as onsite security afterwards to ensure noise is kept at a minimal.Kind Regards, Tiona Holiday Park

2 out of 5
The property was not in the condition shown in the pictures. We actually didnt see any photos of the Lake House when we made the booking and upon arrival we realised why. The spa didnt work properly between changing it from shower to bath spout. There was a stench of maybe something dead in the walls in the stairwell. There was alot of hair in the bottom bathroom still in the shower recess and hand basin which was almost falling off the wall. Blinds dont work and were broken. Lamps in the main bedroom up the top didnt work. Nice location but not worth the $375 we paid per night for that property.

Posted by on 15 May 2023

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Comment from Hotel Management

16 May 2023 by Tim

Hi Danny,Thank you for your time to share your feedback.I have just reviewed our photos on Expedia, and other booking channels and can confirm that The Lake House photo's supplied are a true reflection of the property.The blinds are in the process of being replaced with curtains. It's always disappointing to hear that our housekeeping team have not met the standards we desire to uphold and we will use your feedback to continue to a build a strong team. Kind Regards,Tiona Holiday Park

About the Tiona Palms Holiday Park

Location 4451 The Lakes Way, Tiona, NSW 2428

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. Tiona Palms Holiday Park offers its guests an outdoor pool and a children's pool. Event space at this holiday park measures 1722 square feet (160 square meters) and includes conference space. A library, barbecue grills, and a garden are also featured at Tiona Palms Holiday Park. The holiday park can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This Tiona holiday park is smoke free.

  • 1 guestroom or unit
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Shared accommodations at Tiona Palms Holiday Park offer hair dryers and irons/ironing boards. This Tiona holiday park provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • Accommodations are shared
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Fan
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Beach House Café - Onsite coffee shop.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Apple Pay
  • Samsung Pay
  • Google Pay
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of AUD 1.9

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tiona Palms Holiday Park Tiona
  • Tiona Palms Holiday Park Holiday park
  • Tiona Palms Holiday Park Holiday park Tiona

You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.