4/10 Poor
Theresa S.
25 Jan 2026
Amenities & host- when we arrived the heater for the pool & hot tub was not working. We immediately told the host who informed the pool service. We arrived on Monday, the pool company came Wednesday but needed a part. They then showed up late Thursday to install that part, but the pool & hot tub never became tempered to use. We had children with us that could not use the pool. We tried to use it on our last day but it was still too cold. One of the key reasons we picked a place with a pool and paid more money than a place without a pool was for these amenities. We notified the contact person who said they would contact the owner as they felt we should get a refund and would let us know how much. I have contacted them twice, which have gone unresponded. Our trip was in November so they have had plenty of time to get back to us regarding our refund. Feeling ignored by Ryan and the host! Based on our experience we would not recommend renting this place.
Theresa S.
Stayed 5 nights in Nov 2025





















