4/10 Poor
Marie
Travelled with partner
30 Sept 2025
Disliked: Cleanliness, property conditions & facilities
I was so excited to be visiting Dawson Creek and the hotel I booked seemed to have a good review. Yet the odour in our room was bad, bad: it was most likely the smell of a cleaner. Made me almost sick. There was a big black dead beetle on the black and red floor. The room should have been checked after it was cleaned. The walls should have been wiped down. You could tell that a reddish beverage had splashed on them. The towels were stained: washed but still stained. Same with the sheets. The sofa was filthy: definitely needs a shampoo. The easy chair was torn. The window that opened should have been washed and the lock mechanism repaired. The curtains needed washing. There was an inadequate amount of face cloths and hand towels. When I asked for face cloths the attendant kindly gave me hand towels to use for that purpose. The continental breakfast was not worth eating: by that I mean the eggs and meat were not tasty. I liked the door lock device on the room…it made me feel safe. There weren’t the little things that make you feel that the expense of the room was worth it: such as no complimentary bottle water, no Kleenex. The room had a nice big tv in one room that I was able to make work: I couldn’t figure out how to get the tv in the other room to work. The staff at the desk were friendly.
Marie
Stayed 2 nights in Sep 2025