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Alexandra Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and 24-hour front desk

Photo gallery for Alexandra Hotel

Bar (on property)
Reception
Exterior
Superior Twin Room
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$352
includes taxes & fees
8 July - 9 July

Explore the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ
  • West Highland Way
    ‪9 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.4 out of 10
Good
(9 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

Highlights

Free cots/infant beds
TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Desk
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

About the area

Fort William

Alexandra Hotel puts you in the heart of Fort William, within steps of Loch Linnhe and Belford Hospital. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. .With a stay at this 3-property class Fort William City Centre hotel, you'll be 11.6 km (7.2 mi) from Ben Nevis.

What's nearby

  • Great Glen Way - 3 min walk - 0.3 km
  • West Highland Way - 9 min walk - 0.8 km
  • Inverlochy Castle - 4 min drive - 2.6 km
  • Ben Nevis Distillery - 4 min drive - 3.2 km
  • Neptune's Staircase - 6 min drive - 4.3 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Great Glen - ‬7 min walk
  • ‪Ben Nevis Bar - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪Ben Nevis Inn - ‬4 min drive

About this property

Alexandra Hotel

Eco-certified hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Alexandra Hotel. The hotel can provide concierge services and wedding services.

This 3-star Fort William hotel is smoke free.

  • 93 guestrooms or units
  • 2 dining venues
  • Deli
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Alexandra Hotel offers 93 accommodations with coffee/tea makers and a hairdryer. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 7.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Frequently asked questions

What is the cancellation policy at Alexandra Hotel?

Alexandra Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alexandra Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Alexandra Hotel on 8 Jul 2025 start from NZ$352.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandra Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Alexandra Hotel is a hit with families.

Does Alexandra Hotel serve breakfast?

Yeah, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alexandra Hotel?

No, Alexandra Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandra Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandra Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alexandra Hotel?

No, only service animals are allowed.

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 972 reviews
Rating 8 - Good. 371 out of 972 reviews
Rating 6 - Okay. 194 out of 972 reviews
Rating 4 - Poor. 66 out of 972 reviews
Rating 2 - Terrible. 38 out of 972 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew, Rosebery

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs a refurbishment. The room we were allocated seemed tidy, however it had an unbearable smell in it. We advised reception and she sent someone to look at it. We were advised it was a plumbing issue and may go away of the taps were run for a while. The receptionist, Inga, however found us another room, which didnt smell. This room was stuffy and tired looking. Inga was very nice and helpful .
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Lovely people. Very helpful. Hotel is dated but the welcome made up for it
Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
We like that the old hotel had a lot of history attached to it. Staff were very attentive and nothing was too much trouble. The hotel could do with a refurbishment, as it looks worn and and dated, but the costs involved i assume would be astronomical. In saying that, we would have no hesitation in staying there again, as we really enjoyed our stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities

Basic experience

Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, and warm room. Excellent help yourself breakfast.
Stayed 2 nights in Mar 2025

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities

Another overpriced, grubby and run down Fort Will

Rotten window frames, disgusting bath mat and battered toilet seat
Disgusting dirty bath mat
Sony looking toilet seat
Stayed 1 night in Feb 2025

6/10 Okay

Shabir, Weston Super Mare

Disliked: Amenities, property conditions & facilities
Still the value for money if you insist on staying near the high street
Stayed 1 night in Feb 2025

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good base to see the Highlands from. The Alexandria proved to be a great choice. Lovely staff, good location and a decent sized room.
Stayed 3 nights in Jan 2025

8/10 Good

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Friendly check in, room was basic but clean. Shower was hot and powerful. Room was slightly cold and heating was not on. Take ear plugs if you want a good sleep as you can easily hear people in neighbouring rooms. Cant complain too much for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so pleasant and helpfull,service was efficient and the property has easy access to amenities
Stayed 2 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Staff and food good but the hotel is very tir

Staff were very friendly and helpful, and breakfast and dinner were good, but the hotel is in need of refurbishment and decoration. Our bedroom had only single glazing so the window was covered in condensation for our entire stay. The hotel is very conveniently located for the railway station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

This is the third time that I have stopped here. Personally, I love it, but if you are looking for a top notch accommodation then this is not for you. The rooms are pretty tired but clean, comfortable and warm. The stuff are very helpful. The food is okay. Personally, I go for value for money and this is what you get here
Stayed 2 nights in Feb 2025

6/10 Okay

Dave

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Out dated rooms furniture falling apart bath very small carpet frayed and holes in it
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The food was brilliant. The staff were helpful and generally excellent. Highly recommended and l would stay there again
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Cold room again

Check in was good, room looked great, had an upgrade in room as previous stay had no hot water or heating. Unfortunately the heating in the room went off in the evening and didn’t come back on till 6am. Management informed by several guests in the evening
Stayed 1 night in Jan 2025

4/10 Poor

Gordon

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

No hot water or heating

Staff were very nice and helpful, unfortunately there was no heating or hot water available. Staff offered free breakfast and upgrade on next stay. Appreciate its not there fault.
Stayed 1 night in Jan 2025

6/10 Okay

Penelope, Port Coquitlam

Travelled with family
Liked: Staff & service
The elevator made a few loud dings every time it stoped at the floor day and night. The hallway lights are on motion sensors and they don’t even stay on long enough to get your key in the lock and get the door to your room open before going out. Housekeeping had wiped out the inside of the coffee cups but hadn’t washed them as there was lipstick and coffee stains on the outside of the cup. There were other peoples hairs and dust in the corner of the bathroom. There was live music that I could hear on the 4th floor playing until midnight, luckily I didn’t have to get up too early in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family

Nice stay

Great updated old style hotel. Staff was very nice and helpful. Good buffet breakfast in the adjacent bistro.
Stayed 1 night in Dec 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick honeymoon stop.

Stay was wonderful! Bed and room was comfortable, bathroom is so pretty and so quaint! Breakfast was great and service overalls was wonderful!
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Good: Staff friendly and helpful. Room clean, spacious and well furnished. Not so good: Wifi was not working at all during the stay.
Stayed 1 night in Dec 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were cool ,could be doing with more heating
Stayed 1 night in Nov 2024