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Alexandra Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and 24-hour front desk

Photo gallery for Alexandra Hotel

Bar (on property)
Exterior
Reception
Superior Twin Room
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The current price is NZ$341
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
The Parade, Fort William, Scotland, PH 33 6AZ
  • West Highland Way
    ‪9 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.4 out of 10
Good
(9 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Fort William

Alexandra Hotel puts you in the heart of Fort William, within steps of Loch Linnhe and Belford Hospital. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. .With a stay at this 3-property class Fort William City Centre hotel, you'll be 11.6 km (7.2 mi) from Ben Nevis.

What's nearby

  • Great Glen Way - 3 min walk - 0.3 km
  • West Highland Way - 9 min walk - 0.8 km
  • Inverlochy Castle - 4 min drive - 2.6 km
  • Ben Nevis Distillery - 4 min drive - 3.2 km
  • Neptune's Staircase - 6 min drive - 4.3 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • McDonald's
  • The Great Glen (Wetherspoon)
  • ‪The Wildcat - ‬4 min walk
  • ‪Ben Nevis Bar - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk

About this property

Alexandra Hotel

Eco-certified hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Alexandra Hotel. The hotel can provide concierge services and wedding services.

This 3-star Fort William hotel is smoke free.

  • 93 guestrooms or units
  • 2 dining venues
  • Deli
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Alexandra Hotel offers 93 accommodations with coffee/tea makers and a hairdryer. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 7.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Frequently asked questions

What is the cancellation policy at Alexandra Hotel?

Alexandra Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alexandra Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Alexandra Hotel on 29 Aug 2025 start from NZ$341.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandra Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Alexandra Hotel is a hit with families.

Does Alexandra Hotel serve breakfast?

Yeah, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alexandra Hotel?

No, Alexandra Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandra Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandra Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alexandra Hotel?

No, only service animals are allowed.

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 992 reviews
Rating 8 - Good. 375 out of 992 reviews
Rating 6 - Okay. 198 out of 992 reviews
Rating 4 - Poor. 69 out of 992 reviews
Rating 2 - Terrible. 40 out of 992 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew, Rosebery

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs a refurbishment. The room we were allocated seemed tidy, however it had an unbearable smell in it. We advised reception and she sent someone to look at it. We were advised it was a plumbing issue and may go away of the taps were run for a while. The receptionist, Inga, however found us another room, which didnt smell. This room was stuffy and tired looking. Inga was very nice and helpful .
Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for the night on a road trip, room was comfortable and the breakfast was excellent.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Jump off for Great Glen Way

Well located in Fort William, a good jumping off point for the Great Glen Way or ending point for the West Highland Way. Checking was good, was able to check in early. But it looked like the small desk could get overwhelmed easily. Breakfast was a full buffet with all the usual items in the UK. There is a bar for convenience, and a restaurant I did not eat in. Property is dated. Still fine for what and where it is. It is very close to the beginning of the Great Glen Way, so convenient if that is your plan.
Stayed 2 nights in May 2025

6/10 Okay

Ivan

Disliked: Property conditions & facilities
Average. Meals very poor
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenally friendly, room was basic but clean. Beautiful building in a stunning location.
Stayed 1 night in May 2025

8/10 Good

Catherine

Stayed 1 night in May 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, with a good hot bath!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older building (1876) but still in good shape for the most part though some repairs to exterior are in order. The breakfast is consistantly good. Modern bathroom and TV options. Absolutely unbeatable location. Alexandra is literally a moment away from shopping, the train (including the Jacobite) dining and the main road. So glad we chose Alexandra, will gladly return!
Stayed 4 nights in Apr 2025

6/10 Okay

Vivian, West Gladstone

Beds uncomfotable pillows old too soft. Mould anove window. Bathroom ok.
Stayed 3 nights in Apr 2025

6/10 Okay

Zsuzsa

Liked: Cleanliness, room comfort
Good location. My room was a bit old but still had the necessary things. It was very noisy though, a generator(?) house in front of the window was making a lot of noise which you could hear with windows closed as well. The twin bed was a bit small.
Stayed 1 night in Apr 2025

6/10 Okay

Kaishu

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast buffet was provided with your stay. It was an excellent source of energy to the start of our day. Hotel staff was very responsive (we asked for a fan, and they delievered to our room immediately. However, there are a couple issues we had with our stay. First off, our room had a distinct unknown origin smell. Secondly, the bathroom door did not shut all the way so it would not lock. Next, the bathroom mirror was slanted and facing downwards, making it difficult to use. Lastly, the elevator could only fit two guests, so you may need to take multiple trips if you have luggage. Overall, it was still a great stay at this hotel in Fort William.
Stayed 3 nights in Apr 2025

4/10 Poor

Tabassum

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad

Walls are wafer thin. Drain were making a scary sound like from the under world. Bfast scrambled eggs were runny. On a good note: on request, we were give a baby cot. The staff helped putting it together too. Staff at the restaurant was very kind, helped with the high chair.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Good location in Fort William.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Hot Water

No hot water for showers or for other needs. Made our stay to relax and refresh ourselves during our travels extremely disappointing. The outside of the shower tub was delaminating. Pigeons were nesting just outside our windows making noise late intot the evening and very early in the morning.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
The hotel is located near by the station and with a lot of restaurants around. But the hotel needs a makeover, we experienced issues with the heating water.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Jacobite train

Lovely hotel in perfect location for the train station. Dinners were fantastic and breakfast was good. We had no hot water on second morning and heating failed during the night. When we advised we had no hot water it was dismissed as “yes we know”.
Stayed 2 nights in Apr 2025

4/10 Poor

Elizabeth, Newton

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Ayan

Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth, Newton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HEAT ON EITHER NIGHTS IN TWO ROOMS NO TV IN 417 THE SECOND NIGHT> THE FRONT DESK DID NOT APPOLOGIZE OR offer a compensation
Stayed 1 night in Mar 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Lovely people. Very helpful. Hotel is dated but the welcome made up for it
Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
We like that the old hotel had a lot of history attached to it. Staff were very attentive and nothing was too much trouble. The hotel could do with a refurbishment, as it looks worn and and dated, but the costs involved i assume would be astronomical. In saying that, we would have no hesitation in staying there again, as we really enjoyed our stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities

Basic experience

Stayed 2 nights in Mar 2025