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Alexandra Hotel

3.0 star property
Hotel in Fort William with 2 restaurants and coffee shop/cafe

Photo gallery for Alexandra Hotel

Superior Twin Room
Bar (on property)
Restaurant
Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Room service
The current price is NZ$173
includes taxes & fees
20 Feb - 21 Feb

Explore the area

View map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Place, Great Glen Way
    ‪3 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, West Highland Way
    ‪9 min walk‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Fort William

Alexandra Hotel puts you in the heart of Fort William, within steps of Loch Linnhe and Belford Hospital. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. .With a stay at this 3-property class Fort William City Centre hotel, you'll be 11.6 km (7.2 mi) from Ben Nevis.

What's nearby

  • Belford Hospital - 3 min walk - 0.3 km
  • Great Glen Way - 3 min walk - 0.3 km
  • Old Fort of Fort William - 3 min walk - 0.3 km
  • West Highland Museum - 4 min walk - 0.4 km
  • West Highland Way - 9 min walk - 0.8 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬7 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Wildcat - ‬4 min walk
  • ‪The Tavern Restaurant - ‬6 min walk

About this property

Alexandra Hotel

Hotel in Fort William with 2 restaurants and coffee shop/cafe
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Alexandra Hotel. The hotel can provide concierge services and wedding services.

This 3-star Fort William hotel is smoke free.

  • 93 guestrooms or units
  • 2 dining venues
  • Deli
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Alexandra Hotel offers 93 accommodations with coffee/tea makers and a hairdryer. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 7.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Frequently asked questions

What is the cancellation policy at Alexandra Hotel?

Alexandra Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alexandra Hotel?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Alexandra Hotel on 20 Feb 2026 start from NZ$172.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandra Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Alexandra Hotel is a hit with families.

Does Alexandra Hotel serve breakfast?

Yeah, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alexandra Hotel?

No, Alexandra Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandra Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandra Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alexandra Hotel?

No, only service animals are allowed.

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, amenities
Very old but fairly clean. Front desk clerks were Fabulous and so kind. Restaurant staff were kind except a young blonde lady who was extremely rude and very hard to understand when she talked. The food was nice at the restaurant with reasonable prices. Bed s were old and hard but the rooms had a bathtub. Parking was difficult. I would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room , clean , lovely bathroom, breakfast And staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Syd

Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled terrible. It got progressively worse, but I wasn't up for moving rooms even if that was an option. As I was trying to sleep the windows were rattling loudly with the wind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
First time at the Alexandra hotel but won’t be our last, very nice receptionist who gave us a lovely spacious loch view room, thank you Elaine , excellent onsite Bistro which we tried, good food and value, location could not be better being right in the middle of town, breakfast was the best we had on our 4 night in different hotels Highland trip, great choice and quality, had a pleasant comfortable stay on our last night before heading south. Definitely recommend 😁
Stayed 1 night in Oct 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Location is great but everything else is below average. Squeaky beds, grumpy staff, wouldnt stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

2/10 Terrible

Nikita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady very rude and liar. The room number 405 is full of bed bugs. (I am going to upload pics on trip advisor) The house keep staff is very good and helpful. They immediately made sure that we get refunded. But over all the room was extremely dirty, dusty, rotten smell, curtain all black with dust and spider webs. Windows were loaded with pile of dust.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

4/10 Poor

Stephen

Disliked: Staff & service, property conditions & facilities
I gave this property a bad review but would still say it was value for money, staff did not seem happy at thier work
Stayed 1 night in Oct 2025

4/10 Poor

Duncan

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
I had single room which had double bed, beautifully furnished and spacious. Staff and food really excellent. Very easy walk fron station
Stayed 1 night in Oct 2025

8/10 Good

Rosemary

Travelled with family
Liked: Amenities
Our room was clean but the decor and bathroom facilities were a little dated. Staff were friendly and helpful. Good choice at breakfast. We enjoyed a meal in The Bistro. Plenty of room in the bar and other sitting areas around the reception area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, room comfort
The hotel was very clean. Sheets and towels immaculate.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Stayed 1 night in Sep 2025

8/10 Good

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Amenities
Room very comfortable, friendly, efficient sraff.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

2/10 Terrible

Megan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location in Fort William! We were thrilled to found it available but seemed to be too good to be true. The carpet was shredded worn down to the netting in high traffic areas. There were mould spores on the bathroom ceiling, the tub drain needed to be cleared because a short shower left the tub almost completely full. The wifi didn’t reach to our room and when I inquired about another option, reception promptly told me to “turn my phone off and on,” as I’m in my 20s that gave me a little chuckle. The overall room was run down - not just outdated. The bathroom ceiling and walls have cracked. The photos show a quaint older hotel with character, the reality was unclean and rundown. Very disappointed
Stayed 1 night in Sep 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jon and Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a location easy to walk the shopping district. Breakfast buffet was very good!
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property. Beds not overly comfortable and our shower had some issues, but overall great stay!
Stayed 1 night in Sep 2025

4/10 Poor

sandra

Very small room. Toilet had no extraction fan or window. Shower was dirty in bits. Bits fell of tap in the sink (I put it back together). Had to ask for more toilet paper. At 7am no hot water for a shower. Breakfast wasnt a patch on the twice i had been to this hotel before.
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was in a great location, plenty of shops, bars and eating places nearby. Our room was ment to be a superior double, the outlook was awful looking into other room windows, was a closed courtyard type, if you could call it that, bird droppings and feathers everywhere, not what I was expecting whatsoever from a superior room. Room was small in size, no extractor in bathroom so it was extremely uncomfortable when having a shower, the bed was comfortable and large, duvet just about covered the mattress, pillows were so uncomfortable, hardly any filling in them. Bar staff were friendly, front desk staff were quite sour. The ‘shop’ turned out to be two cabinets at entrance to bar area, which was fine but front desk staff didn’t have access to any of the items as it was the responsibility of someone outwith hotel who only came on a Tuesday apparently, so no use to us as we were there Friday-Monday. Hotel was quiet and reasonably clean so that was good. We will return to Fort William but unfortunately won’t stay at this hotel again sorry.
Our outlook with pigeon droppings and feathers everywhere.
Outlook from our window.
Stayed 3 nights in Sep 2025