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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel connected to the convention centre in Frankfurt with a full-service spa

Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Lunch served
Lobby
Skyline Category, 1 Queen Size Bed
Terrace/patio
Superior Room, 1 Single Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Air conditioning
  • Room service
The current price is NZ$146
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Place, Frankfurt Trade Fair
    ‪8 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪18 min walk‬
  • Place, Festhalle Frankfurt
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Business Double Room

1 bedroom, premium bedding, in-room safe, desk

Business Double Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

Junior twin Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Junior double Suite

Living area

Junior double Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, premium bedding, in-room safe, desk

Superior Queen Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

View all photos for Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed

Skyline Category, 1 Queen Size Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed)

Junior Room, 2 Twin Beds (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Twin Beds

Queen Room

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • Sleeps 2

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About the area

Frankfurt

You'll be connected to the convention centre at Best Western Plus Welcome Hotel Frankfurt, and within a 20-minute stroll of popular places like Frankfurt Trade Fair and Congress Center Messe Frankfurt. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include access to the sauna and steam room. The restaurant, View, is open for lunch. Enjoy the gym and sauna. 3358 square feet (312 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bockenheim hotel include Alte Oper and Frankfurt Christmas Market.

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 18 min walk - 1.6 km
  • Festhalle Frankfurt - 3 min drive - 2.1 km
  • Skyline Plaza - 3 min drive - 2.4 km
  • Römerberg - 6 min drive - 4.4 km

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Paul and Tim - ‬11 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Rosticceria - ‬16 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Pet-friendly hotel connected to the convention centre in Frankfurt with a full-service spa
Best Western Plus Welcome Hotel Frankfurt offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus Welcome Hotel Frankfurt. For a fee, parking is available.

This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 3358 sq ft of conference space
  • 312 sq. m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 33-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is NZ$117
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways (112 centimetre high)
  • Height-adjustable showerhead
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is parking available at Best Western Plus Welcome Hotel Frankfurt?

Yep, Best Western Plus Welcome Hotel Frankfurt has a covered self car park for EUR 25.00 per night.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on 30 Nov 2025 start from NZ$137.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Welcome Hotel Frankfurt?

Yep, there is an onsite spa at Best Western Plus Welcome Hotel Frankfurt. It has a steam room and a sauna.

What makes Best Western Plus Welcome Hotel Frankfurt a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Welcome Hotel Frankfurt.

Does Best Western Plus Welcome Hotel Frankfurt serve breakfast?

Yep, buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Welcome Hotel Frankfurt?

No, Best Western Plus Welcome Hotel Frankfurt does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Welcome Hotel Frankfurt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Welcome Hotel Frankfurt?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Welcome Hotel Frankfurt?

Dogs are welcome at Best Western Plus Welcome Hotel Frankfurt, with food and water bowls on offer.

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 810 reviews
Rating 8 - Good. 322 out of 810 reviews
Rating 6 - Okay. 101 out of 810 reviews
Rating 4 - Poor. 40 out of 810 reviews
Rating 2 - Terrible. 22 out of 810 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erdinda

Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025

8/10 Good

SEYED-MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very too small . other than that everything was great
Stayed 1 night in Jun 2025

8/10 Good

Amina

Stayed 1 night in Jun 2025

10/10 Excellent

Gila

Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

10/10 Excellent

TAKUMA

Stayed 1 night in May 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ANGEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Iman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Stayed 2 nights in Mar 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

margaret

Business traveller
Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Umar

Liked: Cleanliness, staff & service
Overall not a pleasing experience. A very basic hotel for the price.
Stayed 4 nights in Jan 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Despina

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Manfred

Stayed 1 night in Nov 2024

8/10 Good

GAYRAJ, Edmonton

Does not look like a 4* hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay before flight

Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was OK, but I will not come back to this hotel again. Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
Stayed 4 nights in Sep 2024

8/10 Good

Adolfo, Sheboygan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Stayed 6 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
Stayed 2 nights in Sep 2024