Pet friendly accommodation in Frankston

On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later.

Located so close to the beach was a real bonus. Some lovely walks. The staff were very friendly and helpful. The restaurant above served good meals and the beers were excellent. Plan to visit again

Nice manager. Quiet room.