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Hotel New Otani Hakata

4.0 star property

Photo gallery for Hotel New Otani Hakata

Exterior
Concierge desk
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is NZ$186
21 June - 22 June

Explore the area

View map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬

Room options

View all photos for Room

Lobby

Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for Corner Suite Double

Lobby

Corner Suite Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Suite Double Room

Corner Suite Double Room

Corner Suite Double Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Japanese-Western Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese-Western Room, Non Smoking

  • 1 bedroom
  • Sleeps 12
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Western Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Japanese-Western Room, Non Smoking (Breakfast Included)

  • 1 bedroom
  • Sleeps 12
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

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About the area

Fukuoka

Hotel New Otani Hakata puts you in the heart of Fukuoka, within a 20-minute stroll of popular places like Canal City Hakata and Fukuoka Anpanman Children's Museum. Highlights at this hotel include 4 restaurants and in-room free WiFi. .The restaurant, Sembazuru, serves Japanese cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .You'll be 2.9 km (1.8 mi) from Port of Hakata and 2.9 km (1.8 mi) from Ohori Park with a stay at this 4-property class Chuo Ward hotel.

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Acros Fukuoka Symphony Hall - 13 min walk - 1.2 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Hotel New Otani Hakata. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Hakata offers 372 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Reception
THE BASICS FUKUOKA
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  • Restaurant
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THE BASICS FUKUOKA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 2200 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Hakata?

Hotel New Otani Hakata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Hakata?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on 21 Jun 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Hakata?

Yep, Hotel New Otani Hakata has a self car park for JPY 1500 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel New Otani Hakata?

The closest beach to Hotel New Otani Hakata is Momochi Beach (5.2 km).

What makes Hotel New Otani Hakata a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel New Otani Hakata.

Does Hotel New Otani Hakata serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel New Otani Hakata?

No, Hotel New Otani Hakata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Otani Hakata?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Otani Hakata?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New Otani Hakata?

No, only service animals are allowed.

Hotel New Otani Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1104 reviews
Rating 8 - Good. 310 out of 1104 reviews
Rating 6 - Okay. 79 out of 1104 reviews
Rating 4 - Poor. 15 out of 1104 reviews
Rating 2 - Terrible. 10 out of 1104 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a little dated but the staff were outstanding. Beds are definitely on the hard side even for Japan standards but they accommodated and actually switched out my mattress when I was out. Breakfast buffet had lots of good quality options. Location is great.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hidetaka

Liked: Cleanliness, property conditions & facilities
ハウスキーピングの「おはようございます」と気持ちの良い挨拶。　白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので　流石ニューオータニと思った。ハウスキーピングチーム　優秀
Stayed 2 nights in Feb 2026

10/10 Excellent

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location: Hakata is not like Osaka or Tokyo, very quiet streets, from a 10/10 traffic with two big cities, you’ll see it being a 2/10 all day. Location is dead on right outside a station. Easy access, 711 and restaurant and grocery right at its reach. However, going to site see and shopping isnt like as fast as tokyo or osaka, still easy access. Hotel: Super grand, my partner and I felt like we were in the movie “home alone 2.” The hotel service, entrance, and itself has so many restaurants INSIDE! It was amazing. Room: HUGE, only hotel i could lay out 2 fullsize luggage. Clean, bed was great. Bath was big. Cleanliness was spectacular. Easy recommendations for me and my partner
Stayed 2 nights in Feb 2026

6/10 Okay

Haw Shen, Singapore

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated and vintage, time for a make over. The price is not worth for old hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Hiroyuki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous hotel! One-level more excellent than others.
Stayed 1 night in Feb 2026

10/10 Excellent

DESMOND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stellar staff, spacious room, old luxurious feel.
Stayed 5 nights in Jan 2026

10/10 Excellent

Prisca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. The room was spacious.
Stayed 1 night in Jan 2026

6/10 Okay

Araceli

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very outdated. The lobby is nice, staff were helpful and kind yet the rooms need to be remodeled.
Stayed 2 nights in Jan 2026

8/10 Good

Maila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are courteous. Good location.
Stayed 6 nights in Jan 2026

6/10 Okay

Vi ping

Travelled with family
Liked: Cleanliness
Close to many restaurants and right next to the subway. Easy to get to hakata station, tenjin underground shopping mall, walkable to Canal city. Room was clean and quiet, a bit outdated.
Stayed 4 nights in Jan 2026

6/10 Okay

Lorraine

Travelled with family and small children
Disliked: Cleanliness, amenities
The staff at reception was friendly and tried their best to communicate. However, our welcome drinks was not mentioned at all during check-in and throughout our stay and the rooms were pretty dated. Housekeeping were not the best either as we took photos of stuff left behind by previous guest at prominent area such as headboard of beds.
Stayed 3 nights in Dec 2025

8/10 Good

Tak

Stayed 2 nights in Dec 2025

8/10 Good

Yuji, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Clean roon
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice. The room was in poor condition and worst of the beds were very narrow. They expect 2 adults to fit on a bed 110 cms wide.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Chee Peng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Charmaine

Stayed 2 nights in Nov 2025

10/10 Excellent

SEONGUK

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

ShinKai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights in the hotel,
Stayed 1 night in Nov 2025

8/10 Good

catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby subway and walkable to minami tenjin for dining
Stayed 3 nights in Nov 2025

10/10 Excellent

Roland, Palo Alto

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Jin Hyung

Stayed 1 night in Nov 2025

8/10 Good

Suzan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 4 nights in Nov 2025

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