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Hotel Description

Hotel New Otani Hakata places you in the center of Fukuoka, within just a 15-minute stroll of popular places like Canal City Hakata and Tenjin Underground Mall. Highlights at this hotel include in-room free WiFi and free internet.

The restaurant, Sembazuru, serves Japanese cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this Chuo Ward hotel, you'll be 3 km (1.8 mi) from Port of Hakata and 3.5 km (2.2 mi) from Marine Messe Fukuoka.

Moderate Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
NZ$329* Per night/room 25 May - 26 May

Connecting Room, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Executive Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, Smoking - Breakfast Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Double Room, Non Smoking - Breakfast Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel New Otani Hakata also features multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Yakuin Station (0.5 km / 0.3 mi)
  • Metro station: Watanabe-dori Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Sembazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Green house - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Open daily.

The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open daily.

Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must be at least 20 years of age to stay in a smoking room.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Additional fees apply to children 4-12 years old for breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Hakata
  • Hotel New Otani Hakata Fukuoka
  • New Otani Hakata
  • New Otani Hakata Fukuoka
  • New Otani Hakata Hotel
  • New Otani Hotel Hakata
  • Hotel New Otani Hakata Hotel
  • Hotel New Otani Hakata Fukuoka
  • Hotel New Otani Hakata Hotel Fukuoka

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.