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Pestana Carlton Madeira Ocean Resort Hotel

Property class: 5 and above

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

A resort with a large pool, palm trees, and a view of the ocean.
A spacious living area with a large window overlooking the sea, a sofa, chairs, a coffee table, and potted plants.
An outdoor patio area with wooden furniture, potted plants, and a view of the ocean.
A hotel room with two beds, a desk, a TV, and a view of the sea.
A bar area with wooden furniture, a bar counter, and shelves with bottles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$309
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Largo Antonio Nobre, Funchal, 9004-531
  • Place, Madeira Casino
    ‪10 min walk‬
  • Place, CR7 Museum
    ‪14 min walk‬
  • Place, Funchal Marina
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪22 min drive‬

Room options

View all photos for Classic Double or Twin Room, City View

A hotel room with two beds, a desk, a chair, a sofa, and a large window with a city view.

Classic Double or Twin Room, City View

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Pool View

A balcony with wicker furniture, a small table, and a view of a swimming pool and hotel buildings.

Double or Twin Room, Pool View

8.2 out of 10
Very good
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Sea View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Double or Twin Room, Sea View

8.0 out of 10
Very good
(18 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite

A hotel room with a bed, two chairs, a small table, and a view of the ocean.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

A hotel room with a bed, a TV, a bench, a chair, and a view of the sea.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Sea View

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Superior Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

A hotel room with a bed, two armchairs, a sofa, a bench, a balcony with a view of the sea, and a large window.

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (Extra Bed)

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room (Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room (2 Extra Beds)

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room (2 Extra Beds)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Funchal

A luxury stay in the heart of Funchal awaits you at Pestana Carlton Madeira Ocean Resort Hotel. Within just a 15-minute stroll, you'll find popular places like CR7 Museum and Funchal Marina. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The buffet restaurant, Arcos, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, marina, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Funchal hotel include Centro Cultural da Quinta Magnólia and Madeira Casino.

What's nearby

  • Madeira Casino - 10 min walk - 0.9 km
  • Santa Catarina Park - 10 min walk - 0.9 km
  • CR7 Museum - 14 min walk - 1.2 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Praca do Municipio - 4 min drive - 1.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive

Restaurants

  • ‪Os Arcos Restaurant - ‬1 min walk
  • ‪Pub Number Two - ‬1 min walk
  • ‪Recharge Bar & Restaurant - ‬3 min walk
  • ‪Casal da Penha - ‬3 min walk
  • ‪Taj Mahal - ‬1 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Pestana Carlton Madeira Ocean Resort Hotel. For a fee, parking is available.

This 5-star Funchal hotel is smoke free.

  • 333 guestrooms or units
  • 15 levels
  • Conference rooms
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pestana Carlton Madeira Ocean Resort Hotel offers 333 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 3978

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

What is the cancellation policy at Pestana Carlton Madeira Ocean Resort Hotel?

Pestana Carlton Madeira Ocean Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 15 Nov 2026 start from NZ$309, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, Pestana Carlton Madeira Ocean Resort Hotel has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Pestana Carlton Madeira Ocean Resort Hotel?

The closest beach to Pestana Carlton Madeira Ocean Resort Hotel is Formosa Beach (3.3 km).

Is there a spa on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, Venus Health Spa is available for guests. You'll enjoy services like massages.

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Pestana Carlton Madeira Ocean Resort Hotel?

Pestana Carlton Madeira Ocean Resort Hotel features a full-service spa, an outdoor pool and an indoor pool.

What makes Pestana Carlton Madeira Ocean Resort Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pestana Carlton Madeira Ocean Resort Hotel.

Is Pestana Carlton Madeira Ocean Resort Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Pestana Carlton Madeira Ocean Resort Hotel is a hit with families.

Is there a free airport shuttle available at Pestana Carlton Madeira Ocean Resort Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pestana Carlton Madeira Ocean Resort Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pools and great breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Great food!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! Beautiful surroundings, clean rooms, and helpful staff. I would definitely stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities, great location and just an overall amazing experience. I will definitely stay here again next time I come to Madeira.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent Room was clean and spacious Breakfast was very good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a very good experience and the hotel was amazing with kids having to enjoy alot.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Joy of a place
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view suite just gorgeous! The gym is small. Food isn’t great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and very well maintained. Room was spacious. Gym was a little smaller than most places, but everything else was perfect.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, its slightly dated however it has excellent facilities, fantastic enormous range at buffet breakfast. 4 pools, sauna steam, jacuzzi ocean views. Resturants, bars, pub. Rooms are really spacious and very comfy beds. Its the kind of place you could just stay at if you dont want to venture out.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Our stay was splendid!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great accommodation, good breakfast buffet.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Good location with restaurants nearby and only a 10-15 min walk into the marina area. Pools were nice and the upgrades for the tennis area will be a good addition. Rooms were great - had a nice view of the ocean. Staff were very friendly and helpful in booking day trips.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The friendliest welcome to the hotel and a great view overlooking Madeira harbour!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Amazing staff! Great representation of Madeira. I can’t wait to come back! Awesome awesome!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , staff excellent, carpets/furniture a bit dated, great location for easy walk to Funchal centre, overall enjoyed stay.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean, friendly and comfortable
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff. I will definitely come back .
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025