- Check-in time starts at 4:00 PM
- Minimum check-in age is: 21
- Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization of USD 15 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
- Pets allowed in specific rooms only
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- Credit card pre-authorisation
- Pets cannot be left unattended
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available through room service
- No gap period between guests' stays
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitisation practices of SafeStay (AHLA - USA)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
Guests will be asked to pay the following charges at the property:
- Resort fee: USD 52.43 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Bicycle storage
- Business center/computer access
- Faxes
- Fitness center access
- Housekeeping
- In-room coffee
- In-room safe
- Internet access
- Newspaper
- Phone calls
- Pool access
- Shuttle service
- Sporting facilities or equipment
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately USD 25–45 for adults, and USD 12–22 for children
- Self parking fee: USD 21 per day (in/out privileges)
- Uncovered valet parking fee: USD 40.00 per day (in/out privileges)
- Pet fee: USD 150.00 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
- Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
url importing http://www.wotif.co.nz/Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Braselton-Hotels-Chateau-Elan.h49872-p2.Hotel-Reviews?rm1=a2&
