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Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub
Indoor pool, outdoor pool, pool loungers
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$139
includes taxes & fees
2 July - 3 July

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Grant Home
    ‪8 min walk‬
  • Grant Park
    ‪10 min walk‬
  • Belvedere Mansion
    ‪13 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

1 bedroom, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Jetted bath
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Galena

At Best Western Galena Inn & Suites you'll be within just a 15-minute stroll of Grant Home and Washburne House Historic Site. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free daily breakfast. .Enjoy the 24-hour gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free full breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this Galena hotel include Grant Park and Belvedere Mansion.

What's nearby

  • Grant Home - 8 min walk - 0.7 km
  • Grant Park - 10 min walk - 0.8 km
  • Belvedere Mansion - 13 min walk - 1.1 km
  • Dowling House - 17 min walk - 1.5 km
  • Old Market House - 17 min walk - 1.5 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with free breakfast and 24-hour fitness centre
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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4.7 out of 5, Exceptional, 719 reviews
The price is NZ$154
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Is parking available at Best Western Galena Inn & Suites?

Yep, Best Western Galena Inn & Suites has a free self car park, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on 2 Jul 2025 start from NZ$138.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Galena Inn & Suites have a pool?

Best Western Galena Inn & Suites has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western Galena Inn & Suites?

Best Western Galena Inn & Suites features an outdoor pool, an indoor pool and 1 hot tub.

Does Best Western Galena Inn & Suites serve breakfast?

You bet, guests are hooked on the free full breakfast here! Offered daily between 7 AM and 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Galena Inn & Suites?

No, Best Western Galena Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Galena Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Galena Inn & Suites?

No, only service animals are allowed.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne, Palatine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services is great!
Stayed 1 night in Mar 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. Very friendly. The room was clean and big. The only problem was the bed was extremely hard and uncomfortable. I ended up sleeping on the couch in our room. But some people enjoy hard beds. Overall we had a great stay.
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Avg no thrills hotel.

Hotel was ok for a night or two. Nothing exceptional. Wasn’t spotless but wasn’t dirty either. The breakfast below average compared to most major chain hotels. Wasn’t refilled and breads were stale.
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and pool!! Staff lady in the am needs a attitude check!! Other staff fantastic!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring break trip

The hotel was very clean, friendly and helpful staff, room was nice and quiet, and the breakfast was great! The bed wasn't super comfy, but it was tolerable. We had a room with jetted tub and the tub was HUGE. Very relaxing stay overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Staff was great! Hotel is a little outdated and dirty
Stayed 1 night in Mar 2025

6/10 Okay

Lem

Disliked: Property conditions & facilities
Front desk staff the morning we got there was unwelcoming. Front desk staff that was there when we checked in (Mirrian) was totally the opposite! Friendly and accomodating. Room we were in was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was clean staff nice beds are good what i didnt like was hot tub not hot and jets not the best
Stayed 2 nights in Mar 2025

6/10 Okay

Myann

Travelled with partner
Disliked: Property conditions & facilities
the property was exactly like the pictures but there were some minor issues that were visible. the hallway ceilings were caving in , there was no latch on the chain to the door (we couldn’t secure the room door to our liking) , the led lights were broken( we could only turn on the small lights over the bed), room seems it was just recently used and decorated due to pieces of tape still attached to the ceiling, and the shower was leeky , with no pressure (it’s a double head shower and only the front shower head had some pressure). Overalll it’s in a good location, good price , just needs a good cleaning .
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Stayed 3 nights in Feb 2025

6/10 Okay

Dan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good place to stay

The room was large which was nice but there was mold all over the bathroom. The bed in the large room was way too hard. No elevator. No one at the front desk. No one refilling the breakfast food. No milk.
Stayed 1 night in Feb 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Just a get away one night stay. Room was nice bathroom great. Guy at the front was playful and professional. Told us everything that was great for kids. What a nice guy. Everything was great. Food people and just comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Needs healthier breakfast options
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy experience

Very clean. friendly. good breakfast. extremely helpful staff. no elevator. good location. was at Special Olympics event.
Stayed 2 nights in Feb 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fantasy room. Great place. Exceptional customer service!!
Stayed 2 nights in Feb 2025

4/10 Poor

Julie

Travelled with family, Travelled with group
Disliked: Staff & service
The staff really appeared like they didn’t want to be there. Took a personal call in lieu of checking us in. Further there were no extra pillows and the ones on the beds were so small and flat. The following morning the breakfast area was limited with choices. The same staff from The previous day who had checked us in told us she had been gone for three weeks and that nobody taught her how to make the waffle batter and therefore she wasn’t gonna put any out. She did go so far though to put out the syrup.
Stayed 1 night in Feb 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gerald L

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was fairly clean. The bed was comfortable. The " dining area" was not kept as clean as it could have been. The pool was fine. The pool area was not real clean, and the hot tub could have been cleaner and hotter. Now I understand why it was so cheap. Would I stay there again.....NO! There are much nicer places in the area.
Stayed 2 nights in Jan 2025