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Hilton Galveston Island Resort

3.5 star property
Beachside resort to enjoy outdoor pool and sand beach

Photo gallery for Hilton Galveston Island Resort

Breakfast, lunch, dinner served; American cuisine
Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room
Exterior
Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
The current price is NZ$354
includes taxes & fees
14 July - 15 July

Explore the area

Map
5400 Seawall Blvd, Galveston, TX, 77551
  • Galveston Island Convention Center
    ‪3 min walk‬
  • Moody Gardens
    ‪4 min drive‬
  • Galveston Schlitterbahn Waterpark
    ‪5 min drive‬

Room options

View all photos for Superior Room, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, Bay View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Bay view
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Bay View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Premium View)

View from room

Room, 1 King Bed (Premium View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bay View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gulf View)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Gulf View)

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony, Bay View

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

View from room

Premium Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • Sleeps 5
  • 1 King Bed

About the area

Galveston

At Hilton Galveston Island Resort you'll be within just a 5-minute stroll of Galveston Island Convention Center and within 15 minutes of Galveston Seawall. Highlights at this beachfront resort include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Palm Court, serves American cuisine and is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour gym and Hot tub. Added amenities include free Wi-Fi in public areas, a sauna and a conference centre. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a cruise terminal shuttle. .With a stay at this Midtown resort, you'll be 4.2 km (2.6 mi) from Galveston Schlitterbahn Waterpark and 3.6 km (2.2 mi) from Galveston Island Historic Pleasure Pier.
View more Resorts in GalvestonOpens in a new window

What's nearby

  • Galveston Island Convention Center - 3 min walk - 0.3 km
  • Galveston Island Historic Pleasure Pier - 4 min drive - 4.5 km
  • Moody Gardens - 4 min drive - 3.3 km
  • Galveston Schlitterbahn Waterpark - 5 min drive - 4.1 km
  • Port of Galveston Cruise Terminal - 6 min drive - 5.9 km

Getting around

  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Rainforest Cafe - ‬2 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Hilton Galveston Island Resort

Beachside resort to enjoy outdoor pool and sand beach
As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at Hilton Galveston Island Resort. For a fee, parking is available.

This Galveston resort is smoke free.

  • 239 guestrooms or units
  • 16 levels
  • Conference rooms
  • 1301 sq. m of conference space
  • Built in 1985
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hilton Galveston Island Resort offers 239 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Galveston resort provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

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The price is NZ$287
includes taxes & fees
14 July - 15 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 21.65 per night)
  • Valet parking on site (USD 37.89 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 108.25 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 21 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 to 21.00 for adults and USD 10.00 to 10.00 for children
  • Self-parking fee: USD 21.65 per night
  • Valet parking fee: USD 37.89 per night (in/out privileges)
  • Uncovered extended parking fee: USD 108.25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galveston Hilton Resort
Galveston Island Hilton Resort
Hilton Galveston Island
Hilton Galveston Island Resort
Hilton Galveston Resort
Hilton Island Galveston Resort
Hilton Island Resort
Hilton Island Resort Galveston
Hilton Resort Galveston
Hilton Resort Galveston Island
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hilton Galveston Island
Hilton Galveston Island Resort Resort
Hilton Galveston Island Resort Galveston
Hilton Galveston Island Resort Resort Galveston

Frequently asked questions

What is the cancellation policy at Hilton Galveston Island Resort?

Hilton Galveston Island Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Galveston Island Resort?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Hilton Galveston Island Resort on 14 Jul 2025 start from NZ$353.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Galveston Island Resort?

Yep, Hilton Galveston Island Resort has a self car park for USD 21.65 per night. Uncovered extended parking costs USD 108.25 per week.

Are there any beaches close to Hilton Galveston Island Resort?

Yep, Hilton Galveston Island Resort is a short 1-minute walk from Seawall Beach.

Does Hilton Galveston Island Resort have a pool?

Yep, and guests love it! Hilton Galveston Island Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes Hilton Galveston Island Resort a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Galveston Island Resort.

Is Hilton Galveston Island Resort family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Galveston Island Resort is a hit with families.

Does Hilton Galveston Island Resort serve breakfast?

Yep, cooked-to-order brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Galveston Island Resort?

No, Hilton Galveston Island Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Galveston Island Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Galveston Island Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Galveston Island Resort?

No, pets are not allowed.

Hilton Galveston Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 650 out of 1143 reviews
Rating 8 - Good. 210 out of 1143 reviews
Rating 6 - Okay. 114 out of 1143 reviews
Rating 4 - Poor. 88 out of 1143 reviews
Rating 2 - Terrible. 81 out of 1143 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Disliked: Staff & service
We never received housekeeping and when we check in our room was not clean - it was after 3:30pm. The staff were friendly and we love the resort , just wish the room was turned over each day with beds and towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with swim up bar!
Stayed 1 night in Mar 2025

10/10 Excellent

Rich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very great
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly that works there. Super clean a convenient location. Pool is fun. Whole atmosphere is nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 1 night in Mar 2025

10/10 Excellent

hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chelsee

Travelled with family
Liked: Property conditions & facilities

Cheer competition accommodation

The hotel was clean and update. The hotel seemed Severely UNDER STAFFED. We had to call several times to get towels or anything. The breakfast took forever to get severed
Stayed 2 nights in Mar 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

William

Liked: Cleanliness, staff & service

Instead of Hilton - Stay With Milton

Overpriced. You can get the same amenities at super 8 or Days inn for hundreds less. Here are the pros and cons in my opinion: Pros- awesome pool that is heated, very comfortable bed and pillows, his and her robes are a nice touch. Very friendly staff that is helpful awesome service. Cons - only one microwave out of 6 floors and it is on the first floor so essentially the entire hotel has to share one microwave. There is no continental breakfast - breakfast is not free you have to pay for it and it is not cheap. You have to pay extra to park there is no free parking. Hot tub was filthy and had to be cleaned it was not even usable not sure why. Confusing internet - to get free internet you have to sign up to receive emails and flyers and so forth whether you want to be a Hilton honors member or not. To me the cons outweighed the pros but you be the judge.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Hastings

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with partner
Disliked: Amenities
We were disappointed in this stay. Our room smelled terribly of mildew, and the front desk attendant didn’t believe us when we asked to move rooms because of it. She didn’t love the extra work, though, and it was obvious. The hot tub was out of order, and the bar was limited in what they could make (a basic pina colada was out of the question). The only things good here were the bellhops and the location. That is all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Easy and very cleanly with amazing service.
Stayed 2 nights in Mar 2025

8/10 Good

Vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kamilla

Stayed 1 night in Mar 2025

6/10 Okay

John

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice swimming pool, but the A/C unit in the room running like a tractor, we can’t sleep at all!
Stayed 1 night in Mar 2025

10/10 Excellent

Rhabia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Regina

Travelled with family
Disliked: Staff & service

Angry manager

The hotel itself was a great location. The manager of the hotel Peggy was always stressed out and always in a bad mood. We had no towels the first night or a shower cap we had to call down and get them. They were never brought up I had to go down and get them the second day. Housekeeping did not enter our room and we made it a point to go down and let them know we were leaving the day, and to please make sure that the room was clean and had towels. Got back to the room the room had not been cleaned did not have towels had to call down again. Finally they came up and cleaned the room we had to leave and go down stairs while they were cleaning. The charging station in the lights on the right side of the bed did not work I called in also reported that the first night was not fixed the first or the second night on the third day it was fixed that was our last day. Peggy it said that she was going to deduct some of our expenses because we rented a cabana which was $250 and even though our breakfast was prepaid we still owed for the breakfast I guess if you prepay and you go over whatever amount you prepay you owe the difference. She was supposed to deduct that off as well to fix all our problems that we had but that was never taken off our bill. The only one that I can give a 10 star to is the young man that helped us with our luggage and that Valet Parked our car his name is Grayson. Grayson was wonderful!
Stayed 3 nights in Mar 2025

6/10 Okay

angelique

Stayed 1 night in Mar 2025

8/10 Good

Maren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the family activites and the live music
Stayed 3 nights in Mar 2025

4/10 Poor

Carnell

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025