8/10 Good
Paul
Travelled with family
17 Nov 2025
We had a great stay at Holiday Inn On The Beach.
We did have a few issues one was not the hotels fault it was my cc company, but i think there was miscommunication as i was told that they had refunded my hotel stay when my card declined so i paid for 1 night with a different card and then I would call my cc company the next morning and get it all figured out. I got everything figured out went down to pay and I was told by a different employee that he seen my payment was pending for my whole stay. I will wait and get that part figure out.
Our first night the smoke detector decided to start going off when we turned off the lights to go to bed. I will say maintenance was speedy on getting up there to get it fixed. He did have to come 2 times but unfortunately he couldn't fix it so we where able to get a different room on the same floor.
Both rooms were clean and very nice.
Every employee we spoke to or walked past was very friendly and said hello.
The 3rd floor balcony you could see both the pool and the ocean. The pool area was nice and clean. It was a little loud at night, but not enough to keep us up.
We do plan to go back to Galveston and we will definitely stay here again.
Paul
Stayed 3 nights in Nov 2025







































