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Brookside Lodge

3.0 star property

Photo gallery for Brookside Lodge

Lobby sitting area
Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$134
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(174 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(105 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(55 reviews)
  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(138 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Gatlinburg

A family-friendly stay in the heart of Gatlinburg awaits you at Brookside Lodge. Within a 30-minute stroll, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and furnished balconies. .Enjoy the 2 outdoor swimming pools, gym and seasonal outdoor swimming pool plus access to basketball. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Each morning free buffet breakfast is offered between 8:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 3-property class Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Space Needle.

What's nearby

  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 2 min drive - 2.0 km
  • Gatlinburg SkyPark - 3 min drive - 2.0 km
  • Gatlinburg Space Needle - 3 min drive - 2.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬17 min walk

About this property

Brookside Lodge

Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Parking included
  • Free Wi-Fi
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The price is NZ$112
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Brookside Lodge?

Brookside Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Brookside Lodge?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Brookside Lodge on 2 Apr 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Brookside Lodge?

Yep, Brookside Lodge has a self car park for USD 5 per day. A self car park is also available, for a fee.

Does Brookside Lodge have a pool?

Yep, and guests love it! Brookside Lodge has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Brookside Lodge a romantic place to stay?

Wine-tasting room, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Brookside Lodge.

Is Brookside Lodge family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Brookside Lodge is a hit with families.

Does Brookside Lodge serve breakfast?

Yep, travelers speak well of the free buffet brekkie here! Available daily between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Brookside Lodge?

No, Brookside Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Brookside Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Brookside Lodge?

No, pets are not allowed.

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1237 out of 2164 reviews
Rating 8 - Good. 504 out of 2164 reviews
Rating 6 - Okay. 239 out of 2164 reviews
Rating 4 - Poor. 110 out of 2164 reviews
Rating 2 - Terrible. 74 out of 2164 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Eriberto, Deltona

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When I reserved a the high class room was told at the front desk it was not available, that Expedia book the wrong room for me, was given a room that was less then I had paid & reserved, the room that was given found 3 bugs, front door had a crack that the cold air came trough, was told that the room was to be cleaned daily & towels changed Never was done while we was there very bad experience would never nor recommend this place not for the money I paid & not get the room I wanted
Stayed 3 nights in Dec 2025

10/10 Excellent

Emny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena ubicación, muy cómodo con el balcón para el río.. bella la vista.. y está remodelado.
Stayed 2 nights in Dec 2025

6/10 Okay

Alice

Liked: Property conditions & facilities
Staff always friendly...had problems with the TV...was not working properly... volume kept going out...couldn't change the channel for 3 day's...only was there for 4 days...housekeeping was on point with our towels..but did not vacuum our floor..an it needed it..this was my third year staying here during Christmas holiday..but i think im going to try another lodge next year...
Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Brookside for us! Was very pleased to see eggs and sausage added to breakfast in the morning. We had more than enough to get us started for the day. Stayed in the honeymoon suite again and we love the fireplace, balcony and big soaking tub. It is spacious and clean and gives us a cabin feeling without the high price or or inconvenient location. Staff has always been friendly. We had everything we needed to have a relaxing getaway, but I have no doubt that that they would have taken care of any needs we could have had. The only let down was that we didn't get to see a bear this time. We will try again when we return in a month or so!😀
Stayed 2 nights in Dec 2025

10/10 Excellent

Merissa

Lovely room, massive bathtub
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with partner
The room was spacious however it had a fireplace and the room had a strong smell from the fireplace. The staff was great.
Stayed 4 nights in Dec 2025

8/10 Good

Sanjeewa dinesh

Stayed 1 night in Dec 2025

4/10 Poor

Suzette

Liked: Cleanliness
Stayed many many times, really loved these rooms so spacious.. when we checked in I was informed there is now a $5 per night for parking when I asked when did start. The clerk said about a month ago 😞 I asked why and she said so they could Black drop and reline parking spaces.when we first started coming to brookside all 4 floors had ice machine then the first and third flór. This stay no ice machine worked at all when I asked they me they were all cut off but there was a machine in the pool house. So we will be finding a new hotel to stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but someones bedroom slippers were left near the cabinet. No one ever came and got them after I called. They did bring a clean bedspread because one appeared dirty. My only real compliant was the beds were really soft. They need to replace mattresses. I would stay here again for the cost. Staff was very nice and accommodating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room was very nice and clean. The staff was also very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed here twice now. The in room fireplace, porch/balcony, location, and friendliness of staff make this a perfect place to stay.
Stayed 1 night in Dec 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Love having a fireplace in our room. Very convenient to everything, but far enough away from all the noise! Love the sounds of the brook at night 🤗
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and rooms clean and comfy. Conveniently located and walking distance to all the main attractions. Definitely my new place to stay.
Stayed 3 nights in Dec 2025

8/10 Good

Cailan

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and the staff was very friendly. We loved our view of the creek off the back patio. My onlt complaint is that we were on the 2nd floor and the ramp to get upstairs was very steep and could be dangerous for elderly or handicapped people especially in inclement weather. I don’t think that’s something that could easily be changed, it’s just something to note for those who may stay here and to request a 1st floor room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. We loved the room. Wish i would had got some wood for the fire place. I will be returning i am sure. The staff was super nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chas

Liked: Cleanliness, staff & service, amenities
Clean room, friendly, helpful staff, close to downtown Gatlinburg too
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have the breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

6/10 Okay

Roberta

Travelled with partner, Travelled with group
Liked: Cleanliness
The property is in need of some updating and maintenance. There is no space in the bathroom to put a shaving, cosmetics or toiletries bag. Everything has to be stored outside the bathroom. One dresser drawer was broken and unusable. Water temp and pressure was good. Bed was reasonably comfortable. Breakfast is in a separate building in a huge room and the room was unheated, making our single breakfast visit uncomfortable. We drove into Pigeon Forge the other 5 days for breakfast. There is a downtown shuttle stop right in front of the hotel making it super convenient to get into Gatlinburg and avoiding having to pay $20-40 for parking. Parking at the hotel is $5/day that we didn’t expect. Not awful, not great and not nearly as expensive as the hotels in town.
Stayed 6 nights in Dec 2025

4/10 Poor

Rick

Disliked: Cleanliness, amenities, property conditions & facilities
It’s hard to find a nice place to stay near Gatlinburg that is also affordable. I paid more to stay here, hoping for clean and well-kept. Stink bugs, cob webs, peeling paint, bathtub enamel chips and slow draining, very sketchy elevator. Posted signs at breakfast are less than welcoming. Also charged daily to park in their lot. Motel is wanting a rustic feel, fell short from neglect.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Edie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to downtown and numerous restaurants. The balcony overlooking the lovely brook was an added bonus!
Stayed 3 nights in Dec 2025