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Comfort Suites Gatlinburg Downtown-Convention Center

Property class: 2.5

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

A modern living room with sofas, a coffee table, and a TV. Large windows offer a view of the outside.
A modern reception desk with a wooden finish, a wall-mounted crescent moon decoration, and pendant lighting.
A modern kitchen with a central island, wooden cabinets, and a blue ceiling.
A modern hotel building with a sign reading "Comfort Suites."
A covered outdoor area with a fireplace, seating, and a view of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
The current price is NZ$178
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

A hotel room with two beds, a desk, a nightstand, and a large window.

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Suite (One Bed King, Handicapped Impaired)

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Suite (One Bed King, Handicapped Impaired)

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Suite (Wide King, Handicapped, HEARING)

A modern hotel room with a large bed, a nightstand with a lamp, and a mirror on the wall.

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Handicapped Impaired)

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Double Queen, Handicapped Impaired)

A hotel room with two beds, a green patterned wall, and a small kitchenette.

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite (Double Queen)

A hotel room with two beds, a green accent wall, a small desk with a lamp, and artwork on the wall.

Suite (Double Queen)

9.6 out of 10
Exceptional
(237 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Handicapped)

A hotel room with a large bed, bedside tables, a desk, and a green accent wall.

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Wide King, Handicapped, HEARING)

A hotel room with a large bed, bedside tables with lamps, a TV, and a seating area with a chair and a small table.

Suite (Wide King, Handicapped, HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (One Bed King, Handicapped, HEARING)

Room

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, a wall clock, and a painting on the wall.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Wide King, HEARING)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a green accent wall.

Suite (Wide King, HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite (One Bed King)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a wall with a geometric pattern.

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

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About the area

Gatlinburg

Comfort Suites Gatlinburg Downtown-Convention Center puts you in the heart of Gatlinburg, within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Gatlinburg hotel include Anakeesta and Great Smoky Mountains National Park.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Ripley's Believe It Or Not Museum - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Pancake Pantry - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Comfort Suites Gatlinburg Downtown-Convention Center offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A vending machine, ski storage, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Gatlinburg Downtown-Convention Center. Free self parking is available.

This Gatlinburg hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

What is the cancellation policy at Comfort Suites Gatlinburg Downtown-Convention Center?

Comfort Suites Gatlinburg Downtown-Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 6 Dec 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Gatlinburg Downtown-Convention Center?

Yep, Comfort Suites Gatlinburg Downtown-Convention Center has a free self car park.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Comfort Suites Gatlinburg Downtown-Convention Center has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Is Comfort Suites Gatlinburg Downtown-Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Gatlinburg Downtown-Convention Center is a hit with families.

Does Comfort Suites Gatlinburg Downtown-Convention Center serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Comfort Suites Gatlinburg Downtown-Convention Center?

No, Comfort Suites Gatlinburg Downtown-Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

No, only service animals are allowed.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1251 out of 1805 reviews
Rating 8 - Good. 380 out of 1805 reviews
Rating 6 - Okay. 108 out of 1805 reviews
Rating 4 - Poor. 27 out of 1805 reviews
Rating 2 - Terrible. 39 out of 1805 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Would stay again!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, breakfast was very good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, modern amenities and was priced right! It was a pleasant stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and housekeeping staff were amazing!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay and loved it. Definitely somewhere I would stay again. The beds were comfortable, the room was spacious, and the staff was very friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location walking distance to all downtown attractions. Clean and nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very nice staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and kind staff make for a wonderful experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best you can stay in with perfect price
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean spacious and comfortable. We will be going back when in Gatlinburg.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to Anakeesta!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. I will recommend this place.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge romm clean modern great stay breakfast was all good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay only complain about the place is the parking lot really small have to be really careful when you park cus of how tight it is other than that place is amazing !
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Been many times and will be back again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfy. Staff was friendly.Parking is tight for trucks.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to downtown. We arrived early after being drenched in a sudden downpour and they were able to give us one of our rooms early so we could change.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean beds comfy and area will lighted up and just a small walk down to Main Street w all the fun activities and restaurants. Would stay here again .
Stayed 3 nights in Jun 2026

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