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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Free breakfast
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center4 min walk
  • Popular LocationSkyPark8 min walk
  • Popular LocationRipley's Aquarium of the Smokies15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - double
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (1231)
The price is NZ$365
for 1 night
includes taxes & fees
31 May - 1 Jun
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

At Holiday Inn Express Gatlinburg Downtown, an IHG Hotel you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include free breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of an area shuttle. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Anakeesta - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 7 min walk
  • Ole Smoky Distillery - 7 min walk
  • Loco Burro Fresh Mex Cantina - 9 min walk
  • Mellow Mushroom - 7 min walk
  • Smith & Son Corner Kitchen - 6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Hotel with free breakfast, walk to Gatlinburg Space Needle
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Building
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 16.91 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel on 27 May 2024 start from NZ$296.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Yep, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel has a free self car park.

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel have a pool?

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a hit with families.

Is there a free airport shuttle available at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

No, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 792 reviews" "
Rating 8 - Good. 165 out of 792 reviews" "
Rating 6 - Okay. 37 out of 792 reviews" "
Rating 4 - Poor. 12 out of 792 reviews" "
Rating 2 - Terrible. 16 out of 792 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sheena, Rural Retreat

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCELLENT!!!!!!! From the front desk to housekeeping—phenomenal! The waterpark and pool area could have been cleaner but there was quite a few folks using that area. Overall great stay! Also breakfast was the best of any hotel we have stayed.at as far as hotel provided options.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrezza

Stayed 3 nights in Feb 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to charge my EV using one of the many 110 outlets in the back of the property.
Stayed 3 nights in Feb 2024

10/10 Excellent

Silvia

Stayed 3 nights in Feb 2024

10/10 Excellent

Arnold

Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service
Needs better amenities
Considering what we paid for rooms here, I was left feeling as if we should have booked elsewhere for the amount we paid. The wifi did not work for the entire time that we were there; it worked for about an hour when we first arrived and after that, no more. Also, there is NO FREEZER space in the fridge in your rooms. We spent $12 on ice cream (Ben n Jerry's) only to get back to the room and discover there was nowhere to put it. The entire "fridge" is just that, no freezer section (and barely cooled drinks either). There is no jacuzzi or hot tub sadly, and there was no bathtub in our room either. Nice water park for the kids but nothing for the adults. We were given a handicapped accessible room due to a youth conference filling the place up that weekend and was unable to take a regular "bath" as it was shower only. I will not be staying at this location again, due to the lack of proper amenities. Hotel was very clean though.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lee Ann

Stayed 1 night in Jan 2024

2/10 Terrible

TracyNick

Travelled with family and small children
Disliked: Staff & service
The Waterpark was ice cold there was no way anyone can swim in it an it broke my kids heart it was the only reason we went there an they couldn’t even enjoy it. They did not inform us of the Waterpark being so cold because the heater went out they let us pay for the room an go down to fine out ourself an then tell us that we can walk outside to the next hotel an use their pool if we want. Then the remote in the room didn’t work it took calling them 3 times to get them to come fix it. I will not be going back there for a very long time.
Stayed 1 night in Jan 2024