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Holiday Inn Express Gatlinburg Downtown by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

An indoor water park with various water features including slides and water jets.
A hotel with a covered entrance, stone facade, and illuminated signage.
A lobby with a stone fireplace, blue chairs, and a wooden bench.
A buffet with labeled food stations including omelets and cheese.
A spacious lobby with a central seating area, multiple tables, and a high ceiling with recessed lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$264
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪6 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, an air conditioner, and a window with blinds.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (LEISURE)

A bed with white bedding and a wooden headboard.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A modern hotel room with a large bed, a desk with a microwave, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a refrigerator.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a microwave, and a refrigerator.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with two beds, a desk, a microwave, and a refrigerator.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, desk, and kitchenette.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a kitchenette.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communication)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a coffee maker.

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, lamp, and a small seating area with a table.

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk with a microwave, a chair, and a small table.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Gatlinburg

At Holiday Inn Express Gatlinburg Downtown by IHG you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of an area shuttle. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Ripley's Believe It Or Not Museum - 6 min walk - 0.6 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 8 min walk - 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An indoor pool, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown by IHG. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express Gatlinburg Downtown by IHG offers 113 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (229 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.55 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on 30 Aug 2026 start from NZ$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Gatlinburg Downtown by IHG?

Yep, Holiday Inn Express Gatlinburg Downtown by IHG has a free self car park.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Holiday Inn Express Gatlinburg Downtown by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Gatlinburg Downtown by IHG is a hit with families.

Does Holiday Inn Express Gatlinburg Downtown by IHG serve breakfast?

Yeah, complimentary buffet brekkie is offered weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express Gatlinburg Downtown by IHG?

No, Holiday Inn Express Gatlinburg Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the kids loved the waterpark
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well maintained, had plenty of towels and soaps.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Izaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, the breakfast was amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the indoor water park for my kids, very convenient location so we could walk to most of the places we wanted to go, and loved waking up to a nice breakfast buffet every morning.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect with kids.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay all around!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in. Excellent for kids and teens who enjoy indoor waterparks
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very roomy and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great location, excellent amenities very friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and room, friendly staff, great swimming pool and water park
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room could use improvement pool area was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Clean, great bed, great breakfast!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, and the Splash Hollow (indoor water feature) great for the kids/grandkids!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The whole family has fun on the water slides and pool. It is great to keep the kids satisfied when we are exhausted and don’t want to be out shopping and sightseeing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, spacious rooms, great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Imonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor splash pad! And it was so close to the strip
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mike

Room was clean, the property was close to attraction, Staff was friendly and answered all questions
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean, friendly, great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very nice amd clean, the staff was always nice and pleasant. The guys at the front counter was great. Very well recommended and pleasure to be there. My next trip will be here with you all
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Yes we really enjoyed it
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and breakfast was great. Receptionist LeeAnna went out of her way to help us with car issues!! Easy on and off the hwy. Quiet at night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great! Staff was nice.
Stayed 3 nights in Mar 2026