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Hotel Indigo Gatlinburg Downtown by IHG

Property class: 3.5

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

A hotel room with a large bed, a desk with a lamp, a TV, and a sliding glass door leading to a balcony with a view of trees.
A hotel room with a large bed, a wooden wardrobe, a balcony with a table and chairs, and a city view.
A modern hotel with multiple floors, large windows, and a well-lit entrance.
A rooftop bar with outdoor seating, a bar area, and a view of a forested hill.
A modern restaurant with large windows, wooden floors, and unique spherical hanging lights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Business services
The current price is NZ$455
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 1 King Bed, Balcony (Furnished)

9.6 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

A modern living room with a large window, a sofa, a green armchair, and a flat-screen TV.

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(56 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,000 reviews
The price is NZ$436
includes taxes & fees
25 Oct - 26 Oct
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About the area

Gatlinburg

At Hotel Indigo Gatlinburg Downtown by IHG you'll be within just a 10-minute stroll of popular attractions like Anakeesta and Ripley's Aquarium of the Smokies. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a bar/lounge. .This pet-friendly hotel offers a fitness centre, a 24-hour front desk and a lift. Added amenities include a coffee shop/cafe, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3.5-property class Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.7 km
  • Gatlinburg Convention Center - 16 min walk - 1.4 km
  • Gatlinburg SkyPark - 17 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 72 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel Indigo Gatlinburg Downtown by IHG offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 4674 square feet (434 square metres) and includes conference space. Hotel Indigo Gatlinburg Downtown by IHG also features laundry facilities, a lift, and a microwave in a common area. Parking is available for a fee.

This 3.5-star Gatlinburg hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 4674 sq ft of conference space
  • 434 sq. m of conference space
  • Built in 2025
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Televisions come with cable channels.

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Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 1.25 per cent
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Is parking available at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, Hotel Indigo Gatlinburg Downtown by IHG has a self car park for USD 15.00 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on 4 Oct 2026 start from NZ$455, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Indigo Gatlinburg Downtown by IHG?

No, Hotel Indigo Gatlinburg Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Furry friends are welcome at Hotel Indigo Gatlinburg Downtown by IHG, with food and water bowls on offer.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 617 out of 730 reviews
Rating 8 - Good. 71 out of 730 reviews
Rating 6 - Okay. 23 out of 730 reviews
Rating 4 - Poor. 12 out of 730 reviews
Rating 2 - Terrible. 7 out of 730 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Clean rooms, comfortable beds and convenient parking!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Friendly staff, impeccable grounds, all around great stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. I'll never stay anywhere else again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good place to stay at
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best Holiday Inn we ever stay in. Beautiful, very clean, good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing anniversary trip. We absolutely loved this hotel. We will definitely be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everyone was friendly and accommodating. I highly recommend!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will stay again on our next trip!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough how pleased we were with the staff and the hotel itself! Everyone was super friendly and were always present if you needed anything. Great place to stay!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff! The rooftop bar has great views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balconies and pool overlooking the strip were great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, beautiful room overlooking the city, super clean, staff was friendly and the food was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property, very clean, staff very friendly and attentive. Great location downtown.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newish hotel in Gatlinburg, which can be hit or miss. This is a good place to stay, walking distance from shops and restaurants, will go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved staying at Hotel Indigo. The hotel is conveniently located, the room was clean and spacious, and the staff was fantastic. Everything was exceptional and I would recommend this hotel to anyone!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, recommend getting a room with balcony for views.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close walking distance to downtown Gatlinburg, beautiful upstairs rooftop bar and restaurant. Only think that would make it better were breakfast to be included with your stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed by this hotel. I would absolutely stay again. The design/decor is modern and feels very upscale and new.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! Staff were great! Location was great! The hotel was beautiful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view. Nice place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and excellent parking with Tesla charging!! Beautiful views !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a good view
Stayed 3 nights in Jun 2026

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