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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Mountain hotel with 2 restaurants, 5-minute walk to Anakeesta

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Exterior
Presidential Suite, 1 Bedroom
Restaurant
Free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
The current price is NZ$187
includes taxes & fees
3 Feb - 4 Feb

Explore the area

View map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Place, Gatlinburg SkyPark
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi

Standard Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Free WiFi

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Hairdryer
Desk
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gatlinburg

At Hotel Indigo Gatlinburg Downtown by IHG you'll be within just a 10-minute stroll of popular attractions like Anakeesta and Ripley's Aquarium of the Smokies. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include a coffee shop/cafe, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3.5-property class Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Ben & Jerry's - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Mountain hotel with 2 restaurants, 5-minute walk to Anakeesta
Hotel Indigo Gatlinburg Downtown by IHG offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4674 square feet (434 square metres) and includes conference space. Hotel Indigo Gatlinburg Downtown by IHG also features laundry facilities, a lift, and a microwave in a common area. Parking is available for a fee.

This 3.5-star Gatlinburg hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 4674 sq ft of conference space
  • 434 sq. m of conference space
  • Built in 2025
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

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  • Breakfast included
  • Pet-friendly
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4.7 out of 5, Exceptional, 653 reviews
The price is NZ$213
includes taxes & fees
8 Feb - 9 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Is parking available at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, Hotel Indigo Gatlinburg Downtown by IHG has a covered self car park with in/out privileges for USD 15.00 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on 3 Feb 2026 start from NZ$187.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Indigo Gatlinburg Downtown by IHG?

No, Hotel Indigo Gatlinburg Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Gatlinburg Downtown by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Furry friends are welcome at Hotel Indigo Gatlinburg Downtown by IHG, with food and water bowls on offer.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 80 out of 95 reviews
Rating 8 - Good. 10 out of 95 reviews
Rating 6 - Okay. 2 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yudenis

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. No directions in the room on how to use coffee machine. Needed to ask at the desk. Would have preferred regular coffee and machine.
Stayed 2 nights in Oct 2025

8/10 Good

Balakrishnan

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Christi

Stayed 1 night in Oct 2025

10/10 Excellent

Xavier

Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Heating unit was noisy
Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Oct 2025

4/10 Poor

Harvey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Tiera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff. Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel near attractions

Very much enjoyed the stay. The hotel is within walking distance of downtown and to the attractions in Gatlinburg. Shower was amazing and the bed comfortable. Balcony was very nice and clean. One weird thing is that most of the employees are foreigners but they are very nice. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Viridiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The staff were very friendly and welcoming from the moment I arrived, which made the experience even better. The views were absolutely beautiful-especially from the rooftop restaurant, which was spotless and a stunning overlook of Gatlinburg. The location was also perfect, just a short walk to Downtown Parkway, making it super convenient to explore the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Norma K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, in the heart of Gatlinburg.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

LINDA A

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is immaculately clean. Everything is brand new, because it was just finished being built. The service was also very good. Everyone was very attentive. I didn't like the bed pillows. They are very fat, but they shrink down to nothing, so in the morning you wake up with a stiff neck. Also, the restaurant on the top floor is beautiful and brand new, but the food and the drinks are extremely expensive and the breakfast was overpriced, cold, and they were out of a lot of things when I got to the buffet. No discount, $23 for breakfast per person.
This was my breakfast plate, which they were out of potatoes, and there were a few cold miserable sausages. No discount!
Stayed 2 nights in Sep 2025

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Thankful for the cleanliness and quiet of the indigo.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back to Gatlinburg JUST to stay at this hotel. Everything was excellent, especially the roof top area. The staff were amazing!
Stayed 2 nights in Sep 2025