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Mainstay Suites Gatlinburg TN

2.0 star property

Photo gallery for Mainstay Suites Gatlinburg TN

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Lobby
Room
Pool
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View map
803 E Parkway, Gatlinburg, TN, 37738
  • Place, Cupids Chapel of Love
    ‪2 min walk‬
  • Place, Anakeesta
    ‪4 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

About the area

Gatlinburg

At Mainstay Suites Gatlinburg TN you'll be 2.5 km (1.5 mi) from Ripley's Aquarium of the Smokies and 3.7 km (2.3 mi) from Great Smoky Mountains National Park. .This hotel offers a fitness centre, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff and luggage storage. .Attractions within a 10-minute drive of this Gatlinburg hotel include Anakeesta and Gatlinburg SkyPark.

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min drive - 2.0 km
  • Anakeesta - 4 min drive - 2.3 km
  • Ripley's Aquarium of the Smokies - 4 min drive - 2.3 km
  • Gatlinburg SkyPark - 5 min drive - 3.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Pancake Pantry - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive

About this property

Mainstay Suites Gatlinburg TN

Mainstay Suites Gatlinburg TN offers its guests a fitness centre, multilingual staff, and laundry facilities. Mainstay Suites Gatlinburg TN also features dry cleaning/laundry services, shopping on site, and a front desk safe. The front desk is open around the clock.
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift

Similar properties

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
SureStay Plus Hotel by Best Western Gatlinburg
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,127 reviews
The price is NZ$105
includes taxes & fees
25 May - 26 May
SureStay Plus Hotel by Best Western Gatlinburg

Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

Is there a free airport shuttle available at Mainstay Suites Gatlinburg TN?

No, Mainstay Suites Gatlinburg TN does not offer an airport shuttle service.

Mainstay Suites Gatlinburg TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews
Rating 8 - Good. 12 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. Staff was great. Not our first stay either.
Stayed 1 night in Feb 2026

10/10 Excellent

Kelli Jo

Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Room clean, staff very friendly
Stayed 3 nights in Feb 2026

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was courteous, clean roons
Stayed 1 night in Feb 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great!
Stayed 2 nights in Feb 2026

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Zeke

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosalinda

Stayed 2 nights in Jan 2026

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2026

10/10 Excellent

Satyajit

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean,rooms with kitchen, professional behavior by staffs and manager , affordable price, highly recommended. Thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Griseida

Stayed 1 night in Jan 2026

10/10 Excellent

Afrika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I mean it, but I would like them to improve the breakfasts, to offer a little more variety in the meals, and regarding the bathroom, that the lotion and shampoo be of better quality. Everything else was fantastic; I had a wonderful few days. Thank you so much. I will come back
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect! I did not know them came equipped with a full size fridge dishwasher dishes and hot plate to cook on. Definitely will be staying here anytime we’re in town from now on.
Stayed 3 nights in Dec 2025

4/10 Poor

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness
As soon as we walked in our room the smell of weed about knocked us down. Then…. All we heard was the people next door screaming and arguing most of the night and the remainder of the stay from midnight on the people above us could be heard running and moving things across the floor. They must have showered all night long from the sounds of it the water ran all night long!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and out was very friendly. My room was very clean and the bed was very comfortable. I'll definitely be staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner worked fantastic and there were a lot of shops nearby
Stayed 3 nights in Jan 2026

10/10 Excellent

Nelly

Stayed 2 nights in Dec 2025

8/10 Good

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente,buena atención la habitación limpia y bonita se lo recomiendo
Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy limpio todo y excelente servicio de calidad
Stayed 2 nights in Dec 2025

10/10 Excellent

Dilinyeth

Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025