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Margaritaville Resort Gatlinburg

3.0 star property

Photo gallery for Margaritaville Resort Gatlinburg

Lobby
View from property
Lobby
Restaurant
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
539 Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪1 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪1 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

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About the area

Gatlinburg

At Margaritaville Resort Gatlinburg you'll be within steps of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include free buffet breakfast, free self-parking and Access to hot tub. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a seasonal outdoor swimming pool, coffee/tea in a common area and spa services. .Attractions within a 15-minute walk of this 3-property class Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Anakeesta - 1 min walk - 0.0 km
  • Ripley's Aquarium of the Smokies - 1 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 68 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬2 min walk
  • ‪Pancake Pantry - ‬4 min walk

About this property

Margaritaville Resort Gatlinburg

Margaritaville Resort Gatlinburg offers its guests a hot tub and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Margaritaville Resort Gatlinburg also features spa services, a garden, and a picnic area. Free self parking is available.
  • 112 guestrooms or units
  • 2 levels
  • 10 buildings
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
Margaritaville Resort Gatlinburg offers 112 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Twin
Best Western Twin Islands
Best Western Twin Islands Gatlinburg
Best Western Twin Islands Motel
Best Western Twin Islands Motel Gatlinburg
Twin Islands
Twin Islands Best Western
Best Western Gatlinburg
Best Western Hotel Gatlinburg
Best Western Twin Islands Hotel Gatlinburg
Gatlinburg Best Western
Margaritaville Gatlinburg
Margaritaville Resort Gatlinburg Hotel
Margaritaville Resort Gatlinburg Gatlinburg
Margaritaville Resort Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is parking available at Margaritaville Resort Gatlinburg?

Yep, Margaritaville Resort Gatlinburg has a free self car park.

Is there a spa on site at Margaritaville Resort Gatlinburg?

There's no onsite spa, but this property does offer spa services.

Does Margaritaville Resort Gatlinburg have a pool?

Margaritaville Resort Gatlinburg has a seasonal outdoor pool.

What makes Margaritaville Resort Gatlinburg a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Margaritaville Resort Gatlinburg.

Does Margaritaville Resort Gatlinburg serve breakfast?

Yeah, complimentary buffet breakfast is on offer at Margaritaville Resort Gatlinburg.

Is there a free airport shuttle available at Margaritaville Resort Gatlinburg?

No, Margaritaville Resort Gatlinburg does not offer an airport shuttle service.

What time are check-in & check-out at Margaritaville Resort Gatlinburg?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Margaritaville Resort Gatlinburg?

No, only service animals are allowed.

Margaritaville Resort Gatlinburg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 992 reviews
Rating 8 - Good. 415 out of 992 reviews
Rating 6 - Okay. 160 out of 992 reviews
Rating 4 - Poor. 55 out of 992 reviews
Rating 2 - Terrible. 29 out of 992 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

kim, Sylacauga, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, convenient hotel

We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge

4/10 Poor

GEORGE

Disliked: Staff & service, property conditions & facilities
2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced!

2/10 Terrible

Terrance

Disliked: Staff & service, property conditions & facilities, room comfort

Convenient to downtown but very small room.

This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Hector

Liked: Room comfort
Disliked: Property conditions & facilities

Family get-a-way

For the price we paid, I was expecting more.

8/10 Good

Joey, Hattiesburg, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, walking distance to everything!

We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent!

10/10 Excellent

Muffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

Great place we always stay here when we go to gatlinburg

6/10 Okay

Soreback, SC

Liked: Cleanliness, staff & service
Disliked: Room comfort

Convenient to shops and staff friendly

Convenient to the shops and staff friendly. The bed was hard as a rock though.

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great office staff

Close to all food places and shopping and water view

8/10 Good

Bill, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks.

8/10 Good

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy stay

8/10 Good

Jamie, Knoxville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in middle of downtown but quiet

We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean.

10/10 Excellent

Donna, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Gatlinburg

Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast.

10/10 Excellent

L, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to all shops in Gatlinburg.

Everything was great. Sad to hear closing the end of November.

8/10 Good

David William, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Brenda, Lexington, SC, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location !

When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again.

10/10 Excellent

Harry, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room was convient and noise free very relaxing

food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go

6/10 Okay

Bob, Fishers, IN

Liked: Cleanliness, staff & service

Throwback room

Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Best Western-Wonderful

Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that.

6/10 Okay

Patricia, US

Convenient location

Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast.

6/10 Okay

Margot, US

Liked: Staff & service

Expected a nice view, but got trash cans instead.

Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveller

Liked: Staff & service
Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places.