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Quality Inn Creekside - Downtown Gatlinburg

Property class: 2.5

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

A multi-story hotel with balconies, a parking area, and a stone bridge over a stream.
A breakfast bar with stone walls, wooden ceiling, and a view of the outside.
A hotel with multiple-story buildings, a swimming pool, and a rocky stream.
A hotel with a stone wall, a small stream, and a parking lot with cars.
A hotel room with a bed, two bedside lamps, a desk, a chair, a bathroom with a sink, and a mirror.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$104
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a large bed, a desk, a chair, a mirror, and two bedside lamps.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

A hotel room with two beds, a desk with a lamp, a TV on the wall, and a door.

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a stone accent wall, a small table, and a chair.

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a door.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a minibar.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A modern shower with glass doors, marble tiles, and a handrail.

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Gatlinburg

You'll be connected to the convention centre at Quality Inn Creekside - Downtown Gatlinburg, and within a short 5-minute stroll of Gatlinburg Convention Center and Great Smoky Mountains National Park. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute walk of this Downtown Gatlinburg hotel include Ole Smoky Moonshine Distillery and Gatlinburg SkyPark.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 1 min walk - 0.2 km
  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Pancake Pantry - ‬10 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 7 Sept 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg has a seasonal outdoor pool. The pool is open from May to September.

What makes Quality Inn Creekside - Downtown Gatlinburg a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Quality Inn Creekside - Downtown Gatlinburg.

Are there hot tubs in the rooms at Quality Inn Creekside - Downtown Gatlinburg?

No, but there are deep-soaking baths in the guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg serve breakfast?

Yep, complimentary buffet brekkie is available at Quality Inn Creekside - Downtown Gatlinburg.

Is there a free airport shuttle available at Quality Inn Creekside - Downtown Gatlinburg?

No, Quality Inn Creekside - Downtown Gatlinburg does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 341 out of 1213 reviews
Rating 8 - Good. 224 out of 1213 reviews
Rating 6 - Okay. 218 out of 1213 reviews
Rating 4 - Poor. 186 out of 1213 reviews
Rating 2 - Terrible. 244 out of 1213 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great rooms loved the balcony for nights by the creek
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Gatlinburg and good value for the money.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was pet friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a friendly staff will definitely stay again amazing views from room of the mountains
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here..
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enjoyed the hotel clean room staff was very helpful parking was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pet friendly, nice staff, great breakfast
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Check in was quick and easy and the room offered so much for a very affordable price!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, great. Staff is very nice, enjoyed the breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily within walking distance of the main strip. That being said I came to this location becuase it is cheaper and the reviews were good. It was quiet at night and the room was clean. Plenty of parking also. I had zero complaints or improving suggestions about my stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very nice including the bathroom. Love hearing the water in the creek.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. We were right in downtown Gatlinburg and could walk everywhere we wanted to go. The staff is very nice and helpful. Check in and check out was so easy and efficient. Will stay here again. We don’t have animals but it is very pet friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely convenient, pretty clean room, the floor was a little ‘slimy’ like the mop they used wasn’t necessarily clean water. Besides that, no complaints! Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, rooms are very run down and there was black mold in the bathroom. Location is the only positive I can say. Will not stay there again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great andeasy access
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Jan

Liked: Staff & service
Disliked: Cleanliness, amenities
The eggs looked like powder, the sausage was good, and I guess it could be orange drink
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Audri

Disliked: Property conditions & facilities
Pet friendly, staff was nice, this hotel is at the end of the strip so great for walking around but hotel needs some work
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs up dating!! but over all if your not picky its comfrortable. Location is excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and good hotel to see a bear. Rooms need updating and we didn’t have any soap in the room, only shampoo conditioner and lotion.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed rooms, staff was nice. Only 1 elevator worked and baggage cart was damaged
Stayed 2 nights in Apr 2026