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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
The current price is NZ$96
includes taxes & fees
14 May - 15 May

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Gatlinburg Convention Center
    ‪20 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At Quality Inn & Suites you'll be within just a 10-minute stroll of Hillbilly Golf and Ripley's Davy Crockett Mini Golf. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 15-minute walk of this Gatlinburg hotel include Herbert Holt Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Anakeesta - 12 min walk - 1.0 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.1 km
  • SkyPark - 19 min walk - 1.7 km
  • Gatlinburg Convention Center - 3 min drive - 1.8 km
  • Wild Bear Falls Indoor Water Park - 4 min drive - 2.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 14 May 2025 start from NZ$96.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has a seasonal outdoor pool. The pool is open from May to September.

Does Quality Inn & Suites serve breakfast?

Yep, our travelers speak well of the free continental breakfast here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Amber

Travelled with family
Stayed 2 nights in Jan 2025

6/10 Okay

Herbert

Travelled with family
Liked: Cleanliness

Fair , good for the price

Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king suite was very comfy and clean
Stayed 3 nights in Jan 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except my fireplace didn’t work. Nobody fixed it before I left.
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Stacie

Liked: Cleanliness, property conditions & facilities, room comfort
Upon check in the check in area smelled horrible like moth balls, thankfully the rest of the hotel did not smell like this.
Stayed 2 nights in Jan 2025

8/10 Good

Iris

Travelled with family
Very good
Stayed 3 nights in Jan 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a pet friendly room. No where on the reservation, or confirmation was it listed there would be an additional 20 per day pet fee. Attempted to check in was informed by rude front desk representative. Asked to just credit my card so I could go elsewhere and was told it was not their problem and refused. Contacted the hotel directly. No one responded. If this is how you choose to conduct business you may have taken my 200 bucks but I’ll do whatever I can to ensure you don’t get the opportunity to take someone else’s.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2024

2/10 Terrible

Luis

Stayed 3 nights in Jan 2025

2/10 Terrible

Johnathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked the room, the photos showed a nice looking room that was equipped with a Jacuzzi tub and a fireplace. When we arrived at the room, I noticed that there was piles of dust in the corners of the room. The bed skirt had stains on it. The fireplace did not work and there was an issue with the Jacuzzi tub. We were not in the room 10 minutes before I went down to the front desk to complain about the conditions. I was told there was no other room for us and that they would have maintenance come look at the issues. We were there for three days and maintenance never came. In order for my wife to enjoy the Jacuzzi tub we waited 2 1/2 hours for it to fill because there was little to no water pressure. When we tried to initially run water in the tub there was no hot water so I called the front desk and I was told that the hot water faucet is actually the cold and the cold water faucet is actually the hot but you cannot have it turned on all the way or else it stays cold. Absolutely terrible way to spend an anniversary.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aubreeanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Loved the location, central to good food and shopping.
Stayed 2 nights in Jan 2025

10/10 Excellent

joannet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Liked: Property conditions & facilities
Everything seem OK 😊
Stayed 9 nights in Dec 2024

4/10 Poor

Cory

Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be cleaner. Wall was dirty and floor. There was a finger nail left on the floor.I mopped floor because it was dirty Around the caulking on tub is black with looks like mold. Nice place just needs to be cleaner
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Get new BED!!!room #514

The bed was wore out …..Huge valley in it. As in the bed is broke it looked fine but when we laid in it we both went straight to the middle and sunk in the bed . Room #514 needs bed replaced! Also house keeping needs to clean the jets and filter out of jacuzzi. The lady that runs the desk was a sweetheart.The room was pretty and semi clean all but the jacuzzi.That bed was horrible I didn’t complain because we was only staying one night .
Stayed 1 night in Dec 2024

6/10 Okay

Yahaira, Orange City

Travelled with family
Disliked: Amenities, property conditions & facilities
It’s a very old building. The rooms are very spacious with fridge and microwave. The parking is limited. We have to walk like 20 minutes to the main st in Gatlinburg.
Stayed 1 night in Dec 2024

8/10 Good

Moisés

Stayed 1 night in Dec 2024

4/10 Poor

Keren

Travelled with family, Travelled with pets, Travelled with group
Pet friendly, and convenient to walk to downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Chekri

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex, PHILADELPHIA

Stayed 2 nights in Dec 2024

4/10 Poor

Christy

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The dining area is very crowded. Our room was pet friendly, but animals had clearly been left there for a long time. The doors are very scratched up and have not been repaired. You can hear dogs barking from other rooms all the time. The three luggage carts were not enough for the 7 floors and we had to make 3-4 trips when we got there and when we left.
Stayed 2 nights in Dec 2024