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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Free continental breakfast
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$145
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Place, Anakeesta
    ‪11 min walk‬
  • Place, SkyPark
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At Quality Inn & Suites you'll be within just a 10-minute stroll of Hillbilly Golf and Ripley's Davy Crockett Mini Golf. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 15-minute walk of this Gatlinburg hotel include Herbert Holt Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
  • Anakeesta - 11 min walk - 0.9 km
  • SkyPark - 18 min walk - 1.6 km
  • Gatlinburg Convention Center - 20 min walk - 1.7 km
  • Wild Bear Falls Indoor Water Park - 2 min drive - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Ole Red - ‬9 min walk
  • ‪Pancake Pantry - ‬14 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Kilwin's - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 30 Oct 2025 start from NZ$144.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has a seasonal outdoor pool. The pool is open from May to September.

Does Quality Inn & Suites serve breakfast?

Yep, our travelers speak well of the free continental breakfast here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Quality Inn & Suites Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 334 out of 1016 reviews
Rating 8 - Good. 283 out of 1016 reviews
Rating 6 - Okay. 185 out of 1016 reviews
Rating 4 - Poor. 116 out of 1016 reviews
Rating 2 - Terrible. 98 out of 1016 reviews

Reviews

8/10 Good

LUIS, milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Gagandeep

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was nice.The one bad thing is the refrigerator in our room was not working.thñe breaķfast offered was great.the best
Stayed 2 nights in Jun 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was affordable but there are reasons why. Grounds, offices and rooms are extremely outdated. Our room had ceiling cracks and water stains. The towel rack and ironing board holder were both coming out of the wall. Our room was also filled with ants. We advised the front desk and housekeeping about it and nothing was done. We had to pull off the comforter because of the ants. No help from staff. We do not recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 3 nights in Jun 2025

2/10 Terrible

Rosemary

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump! Very run down. When I pulled up the hotel did not look like it does in the photo and per the girl at the front desk the photos that are online are from years ago and not current. The front office spelt so bad of moldI and mildew smell everything was very old in the front lobby very uninviting and had to go to the bathroom on the side of the building which was disgusting . I could not take a chance of bringing my child in the room due to severe asthma. Expedia did NOT advocate this problem for me . I did not get a refund for the 5 days I paid prior to arriving. I then turned around on the same day booked 5 days with a different hotel and had to also pay for that hotel. Expedia has failed me with this one and also this hotel is a rundown dump! Very misleading by the photos posted online
Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate and nice room. Breakfast was decent. Nice staff. Nice to park and walk to attractions so I didn’t have to pay to park and deal with treaffic.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael, Madison

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very nasty! Had ants crawling all over the floor I had to go buy bug spray! The pictures on the internet is not what we walked into definitely false advertising! I will never stay at this property again!
Stayed 2 nights in Jun 2025

10/10 Excellent

ashley

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience. Air conditioner was not working when we got there. I let the front desk know and they were quick to the room and got it replaced. The hotel was clean and staff was friendly. Location was great. We will be back. I do wish they had an area with a grill.
Stayed 3 nights in Jun 2025

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs and centipede in room. Check in was slow
Stayed 1 night in Jun 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and great for us. Has a great breakfast but the earlier you can get in there the better as far as the crowd. You can take your food back to your room or there's an outside area good for eating or just relaxing. If you have trouble walking you will have to walk up about 6 stairs. The only issue I had was one of the beds was terrible and had me hurting all night but I used the other bed the next night and it was good. It is a nice place.
Stayed 2 nights in Jun 2025

10/10 Excellent

irena

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
It was quiet. Beds were comfortable. The place was relatively clean but it is old and is in disrepair. The property is in need of some help. Very rusty hand rails, rock walls falling apart by the pool. Plants growing out of the gutters. Elevator works but creaks a lot (kind of sketchy). Main office has a very weird smell (not the greatest 1st impression).
Stayed 4 nights in Jun 2025

6/10 Okay

Logan

Stayed 1 night in Jun 2025

10/10 Excellent

Kristena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Spacious room, good breakfast, wonderful staff
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Bears in the lobby and elevators
Stayed 2 nights in Jun 2025

8/10 Good

Dallas

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 4 nights in May 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Nhora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price
Stayed 3 nights in May 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Leonel

Disliked: Property conditions & facilities
Too old the properties
Stayed 1 night in Jun 2025

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complain is the AC, not cold enough.
Stayed 4 nights in May 2025