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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Exterior
Exterior
Lobby
Free continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pool
The current price is NZ$121
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • SkyPark
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At Quality Inn & Suites you'll be within just a 10-minute stroll of Hillbilly Golf and Ripley's Davy Crockett Mini Golf. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. .Sights within a 15-minute walk of this Gatlinburg hotel include Herbert Holt Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
  • Anakeesta - 11 min walk - 0.9 km
  • SkyPark - 18 min walk - 1.6 km
  • Gatlinburg Convention Center - 20 min walk - 1.7 km
  • Wild Bear Falls Indoor Water Park - 2 min drive - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Pancake Pantry - ‬14 min walk
  • Ole Red
  • ‪Subway - ‬13 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 14 Sept 2025 start from NZ$121.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has a seasonal outdoor pool. The pool is open from May to September.

Does Quality Inn & Suites serve breakfast?

Yep, our travelers speak well of the free continental breakfast here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brandy

Travelled with family
Liked: Room comfort

Very Reasonable

Very reasonable hotel. Balconies were nice. The front desk was not keen to allow us extra towels (told us to bring dirty towels up to exchange for clean ones as people take towels). Laundry facilities were a bit run down, but useable. Lots of spiders in the room and lots of bears in the parking lot (but they left our car alone as we were cautious not to leave anything in there). I did enjoy the balcony, and I did enjoy the location - great access to the park and Gatlinburg strip. Parking was free. Overall a reasonable place to stay. Room was not very clean (and you could tell they didn't deep clean often), but clean enough. Night staff was very friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Really old and smelled pretty badly
Stayed 1 night in May 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff!
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely disgusting. The smell of mold in the rooms is so powerful. The man at the front is very rude and unprofessional. Don't even think about enjoying yourself in your room. I would never recommend this place. 0 stars!
Stayed 1 night in May 2025

10/10 Excellent

Fonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was clean
Stayed 1 night in May 2025

8/10 Good

Luis Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This area is walkable to the attractions in Gatlinburg and easy free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Deanna

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sai Paresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amongst the forest. Good view and close to the town. Can take a shuttle right outside the hotel so don’t need to walk or pay for parking in the town. Amazing
Stayed 1 night in Apr 2025

6/10 Okay

Russell

Disliked: Cleanliness, property conditions & facilities, room comfort

OK but simple

OK but needs improvement
Stayed 1 night in Apr 2025

2/10 Terrible

Tammy L

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

JUST HORRIBLE

It was horrible!!!! The rooms STINK they are NASTY, MOLD in shower and on the door jams. Floors coming up, beds are horrible, three balconies are rusted and the man Jimmy in the office was very RUDE and calling people liars on how they booked their rooms and said he was going to get it from his boss cause we booked rooms non smoking and he said no one did. The ladies in the office when I was, was very upset on him telling them they didn’t book those rooms. Just an overall horrible experience there.
Stayed 2 nights in Apr 2025

4/10 Poor

Tiffany

Bear this in mind before booking

When they tell you to keep food out of your car due to the residential bear.. they mean it! Saw that big boy the first night. A/c unit isnt consistent. Water pressure in shower is less than desirable. If you have thick/long hair, expect a long shower. Floor wasnt clean in bathroom. No disclaimer that house keeping visits daily and no placard to say you wish to not be disturbed. Parking is tight and minimal. Location is hard to get out of during high or moderate traffic. Front desk staff is not very personable. Cleaning staff is friendly and I do appreciate those women. Pool.. more like ice bath if the sun isn't out.
Stayed 3 nights in Apr 2025

6/10 Okay

Marcia

Disliked: Property conditions & facilities
Great price . The room had been updated and I was impressed how quiet it was even though the hotel looked full. The common areas need to be updated. I would stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

Tammy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was really dirty. Sinks, nor tub had a stopper. So anything could fall down the sink drain. And the tub was so full of hair that it would not drain. The two lamps had shades falling off... big dents and no finials so hung sideways, the ceiling in bath was falling in, there was blood spatters on the shower curtain and wall and even behind the toilet and on back of bathroom door, the door to the room had a big crack when shut where you could see the light, floor had not been cleaned or even mopped for a very long time... no bulb in one light and the one over the sink was filthy... wish I could attach photos. The front desk staff was pleasant and that is the best I can say.
Stayed 5 nights in Apr 2025

6/10 Okay

Nathaniel

Travelled with family
Disliked: Cleanliness, amenities
I'm only writing something to hit submit
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

huma

Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen bears and breakfast was good. A nice condiment place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eliasib

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el precio estuvo bastante bien.
Stayed 3 nights in Apr 2025

10/10 Excellent

cynthia, Citrus springs

Stayed 1 night in Apr 2025

8/10 Good

Cheryle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Be aware of bears 🐻. Other than that everything was great.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room choice with the fireplace. It was bigger than I imagined it would be. I also had a encounter with a bear that I had to run in the main office from. The highlight of our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kunal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great location! Just bang on the river and local attractions
Stayed 1 night in Apr 2025