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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, 4-minute walk to Ripley's Aquarium of the Smokies

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Reception
Exterior
Signature Room, 2 Queen Beds, River View
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$173
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Pet friendly
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(43 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • River view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At River Terrace Resort & Convention Center you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this resort include free daily breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly resort offers free WiFi in public areas, a business centre and concierge services. Other amenities include a conference centre and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 15-minute walk of this Downtown Gatlinburg resort include Great Smoky Mountains National Park and Gatlinburg SkyPark.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Anakeesta - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort with free parking, 4-minute walk to Ripley's Aquarium of the Smokies
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

What is the cancellation policy at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 10 Feb 2026 start from NZ$172.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Terrace Resort & Convention Center?

Yep, River Terrace Resort & Convention Center has a free self car park.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center has an outdoor pool.

Does River Terrace Resort & Convention Center serve breakfast?

Yep, complimentary on-the-go brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at River Terrace Resort & Convention Center?

No, River Terrace Resort & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at River Terrace Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

River Terrace Resort & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 112 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities
Courteous staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phil

Stayed 2 nights in Nov 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service
Check in was good. First night between 11p and midnight the guest in the room that had a conjoining door woke my husband up yelling, hitting stuff and throwing things. The next day I stopped in at the front desk to make management know and they said sonce it was the moght before they couldnt do anything. I mentioned if they could have management or secruity make a few laps of the property to see if it happens again. They stated no and if it happens again to call the front desk. They said security is at another location and even if they would call security if we heard them the 2nd night we were there security would tell them to call the cops. Bacony door needs tlc we were in room 5247 and seen bugs in the bathroom a few times.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Even though the hotel was an older one it was clean. The ladies at the desk was very helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chester

Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Stayed 2 nights in Sep 2025

10/10 Excellent

Lady

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from the balcony, walkable area, near to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
highly recommended 💯 we had a room with a perfect view complete with amenities u need! ❤️
Stayed 3 nights in Nov 2025

10/10 Excellent

Marvin

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities
Friendly staff, awesome location, comfortable room!
Stayed 3 nights in Oct 2025

8/10 Good

Shirene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2025

2/10 Terrible

Julie

I tried several times by calling the resort but I I had no luck. I called EXPEDIA and got a car lmy reservation and I was unable to get connected cancellkh
Stayed 4 nights in Oct 2025

10/10 Excellent

Crystal Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great staff were amazing
Stayed 7 nights in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness
Clean room
Stayed 3 nights in Oct 2025

4/10 Poor

Bonnie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Arrived early at 12:30pm. Check in isnt until 4pm which i realized, we just wanted to be able to park and go explore, which the hotel did accomadate. The front desk person Donna, was very friendly and told us she would let us know when our room was ready via a phone call. Awesome. 230pm came around and we went back to seee if we could possibly check in yet. Was told the room was cleaned but needed inspected which could take 30 mins to 2 hrs. Ok we will wait. Sat in the lounge. Walked around some more. Come back at 330. Room still not inspected however guest who payed less for their rooms were able to check in. Finally at 410pm, donna was leaving and aknowleged us still sitting in the lounge and asked your room isnt ready yet? To which i replied no, she went back for the keys and let us in. First walking into our room, we noticed a dead stink bug that stayed stuck to the ceiling from check in to check out. The hot and cold faucet in the shower are backwards, we were not notified of this. The toilet flushed so poorly you had to hold the flusher down. The tub dripped all night after use. The beds were comfortable and the location was great. Breakfast was a joke. All in all, mostly bc of the check in process i will not stay in this hotel again. Go to rivers egde right beside it. They have a full breakfast
Stayed 4 nights in Oct 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities
The room looked very dirty, the bathroom mainly. We had to ask for toilet paper, because there was only the roll on when we got there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Microwave and mini fridge were dated. Staff was very friendly during checkin and during time there. There was no propane for their cam
Stayed 3 nights in Oct 2025

4/10 Poor

Xiuli

Liked: Staff & service
Disliked: Amenities
The room we stayed is outdated, shower water is not hot, sink did not drain well. The room has poor sound insulation; I can hear my next room guest play TV at 1am.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Stayed 3 nights in Oct 2025

8/10 Good

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Chanda

Stayed 5 nights in Oct 2025

2/10 Terrible

Damarys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel is dated really , they really need to remodel this hotel. The bath top was really dirty, the sink table was broken. It's supposed to offer a grab and Go breakfast but they don't offer breakfast, they only give you coffee, cupcake. They don't offer offer room service . The only nice thing about this hotel is the location.
Stayed 4 nights in Oct 2025