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River Terrace Resort & Convention Center

3.5 star property

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Exterior
Outdoor pool
Reception
Signature Room, 2 Queen Beds, River View

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$179
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(44 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(43 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.8 out of 10
Good
(6 reviews)
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(21 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At River Terrace Resort & Convention Center you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this resort include free daily breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly resort offers free WiFi in public areas, a business centre and concierge services. Other amenities include a conference centre and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. .Within a 15-minute walk of this 3.5-property class Downtown Gatlinburg resort, attractions include Great Smoky Mountains National Park and Gatlinburg SkyPark.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Anakeesta - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This 3.5-star Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

Similar properties

Indoor pool, outdoor pool
The Wander Hotel, a Ramada by Wyndham
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,141 reviews
The price is NZ$166
includes taxes & fees
27 Apr - 28 Apr
The Wander Hotel, a Ramada by Wyndham

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

What is the cancellation policy at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 7 Apr 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Terrace Resort & Convention Center?

Yep, River Terrace Resort & Convention Center has a free self car park.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center has an outdoor pool.

Does River Terrace Resort & Convention Center serve breakfast?

Yep, complimentary on-the-go brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at River Terrace Resort & Convention Center?

No, River Terrace Resort & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at River Terrace Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

River Terrace Resort & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

beverly

Stayed 2 nights in Dec 2025

2/10 Terrible

Yasmin

Travelled with family
Disliked: Staff & service
La habitaciòn con muebles viejos , almohadas sumamente duras no confortables, el baño el inodoro pequeño y muy bajo, la puerta del baño horrible, y el lavamano de afuera del baño con un hueco mucha falta de mantenimiento.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was beautiful and clean. The front lobby was beautifully decorated for Christmas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff was very friendly, and the location was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

8/10 Good

Yohana

Stayed 2 nights in Nov 2025

2/10 Terrible

Mary

Stayed 4 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Place was perfect for us
Stayed 3 nights in Dec 2025

2/10 Terrible

Aaron

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This place last saw an upgrade in the 80’s. Huge room with old recycled furniture. Old tiny toilet, carpet is gross and the heater shook the whole wall when it ran. I wish I could’ve picked a better cheap stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Kady

Stayed 2 nights in Dec 2025

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfortable great customer services right in the heart of everything will definitely visit again
Stayed 2 nights in Dec 2025

8/10 Good

Indy

Th location was perfect! Right on the river. We could hear live music from the back alley! Loved that! Large room with two sinks. Only thing was the room had a smell to musky smell. Just old and outdated. Shower was old and looked old.
Stayed 2 nights in Dec 2025

8/10 Good

Regina

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was seriously dated but it was clean and had what was needed. I loved the location. We got the room that overlooked the river and it was very spacious with a good size refrigerator and as mentioned before - CLEAN. The beds were also very comfortable. We have stayed there once before and will definitely be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location to be able to walk to anything in Gatlinburg.
Stayed 4 nights in Nov 2025

4/10 Poor

Renee

Stayed 2 nights in Nov 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service
The receptionist was not very accommodating when I realized that we did not get the rooms I had reserved, with a balcony and river view. She said "If I booked through a 3rd party, I wasn't guaranteed what I was getting". I have always gotten what I reserved through Hotels.com was my response. She would not make changes due to a youth sports group. The next morning the receptionist was very helpful to us and worked out a remedy to the inconvenience of the stairs and hill my sister and her husband were having to climb. The older part of the resort has no elevator and a steep hill to climb. Other than the one lady at check in, everyone was very nice. The rooms were clean, beds comfortable, good pillows and fluffy towels. The breakfast is coffee, juice and packaged pastries not what I was expecting. You have to get your own towels from the front desk, once again I had to talk to the first lady, and she informed me of this. The location is the main plus for convenience of walking downtown. I am not normally this descriptive, but I was quite frustrated with some things. I
Stayed 2 nights in Nov 2025

2/10 Terrible

Itane

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No me pudieron cambiar de habitación, había ruido de personas en la habitación contigua y un perro ladrando , se lo expliqué a la recepción y no solucionaron las situación , pedí cancelaran sin utilizar ni 5 mn la habitación y me dicen que no hay reembolso, como se llama eso
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff were the single stars of the place. 1st floor bathroom smelled like urine. Light switches that didn't work. 3 legged microwave. Gas fireplace only worked 1/2 of the time. Old!
Stayed 2 nights in Dec 2025

6/10 Okay

jason

Very outdated. They were double booked and we got a supposed upgrade to which our daughter slept on a sorry excuse for a pull out sofa.
Stayed 2 nights in Nov 2025

4/10 Poor

Stacy

Travelled with family
Liked: Staff & service
Disliked: Amenities
For $200 a night, we expected more. The curtains were stained, the tub enamel was chipped in several places, there was jewelry from a previous occupant under the sink, and the walls were paper thin. Our neighbors arrived shortly after us, also less than pleased, and we heard every word for our entire stay. Including bathroom habits. We were given one washcloth for two adults, three towels, and a bath mat. At check in we were offered a hot breakfast with discounted attraction tickets or a visa gift card if we “just visited a room at the main resort in case we would want to stay there next time”- a clear time share ploy. Just generally not the experience we expected based on other reviews.
Stayed 2 nights in Dec 2025