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River Terrace Resort & Convention Center

Property class: 3.5

Photo gallery for River Terrace Resort & Convention Center

A spacious lobby with a stone fireplace, leather sofas, and a television mounted on the wall.
A covered outdoor area with stone pillars and hanging plants, leading to a building entrance.
A multi-story hotel with balconies, a stone facade, and a bridge over a river.
A spacious lobby with a stone fireplace, wooden reception desk, and a balcony with a stone railing.
A hotel room with two beds, a wooden desk, a stone fireplace, and a television mounted on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$178
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A neatly made bed with white bedding and a red throw blanket, wooden headboard, two bedside lamps, and a window with a view of buildings.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(51 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, wall art, and a window with curtains.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(52 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

A balcony with a view of a river and hills.

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

A balcony with a view of a river and hills.

Signature Room, 1 King Bed, River View

8.0 out of 10
Very good
(18 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

A balcony with a view of a parking lot, a mountain, and residential buildings.

Signature Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, River View

A balcony with a wicker chair, overlooking a valley with houses and trees, under a clear sky.

Signature Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(8 reviews)
  • River view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

A hotel room with two beds, a desk, a lamp, and a kitchenette.

Signature Room, 2 Queen Beds

7.6 out of 10
Good
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

A balcony with a view of a river, a bridge, and trees.

Room, 2 Queen Beds, River View

8.2 out of 10
Very good
(27 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
6.4 out of 10, 1,365 reviews
The price is NZ$123
includes taxes & fees
6 Dec - 7 Dec
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About the area

Gatlinburg

At River Terrace Resort & Convention Center you'll be within just a 10-minute stroll of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this resort include free daily breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly resort offers free WiFi in public areas, a business centre and concierge services. Other amenities include a conference centre and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 3.5-property class Downtown Gatlinburg resort include Gatlinburg SkyPark and Gatlinburg Space Needle.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Anakeesta - 6 min walk - 0.6 km
  • Gatlinburg Convention Center - 8 min walk - 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This 3.5-star Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Conference rooms
  • To-go breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

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A multi-story hotel with balconies, a stone retaining wall, and a parking area.
Quality Inn Creekside - Downtown Gatlinburg
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
3.2 out of 5, 1,365 reviews
The price is NZ$123
includes taxes & fees
6 Dec - 7 Dec
Quality Inn Creekside - Downtown Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 3 January 2027 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

What is the cancellation policy at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 18 Nov 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Terrace Resort & Convention Center?

Yep, River Terrace Resort & Convention Center has a free self car park.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center has an outdoor pool.

Does River Terrace Resort & Convention Center serve breakfast?

Yep, complimentary on-the-go brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at River Terrace Resort & Convention Center?

No, River Terrace Resort & Convention Center does not offer an airport shuttle service.

What time are check-in & check-out at River Terrace Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1022 reviews
Rating 8 - Good. 254 out of 1022 reviews
Rating 6 - Okay. 171 out of 1022 reviews
Rating 4 - Poor. 95 out of 1022 reviews
Rating 2 - Terrible. 83 out of 1022 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room close to everything
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying here. It’s perfect walking distance for everything in downtown Gatlinburg. The location is peaceful as well.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay in Gattlinburg.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and free parking. Hotel is very dated and needs upgrade
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gave us a good old fashion Gatlinburg Tennessee feeling.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, room was clean, staff were friendly and helpful, parked right at our room. will definately stay here again!!!!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and very pleasant. Buildings are older but fairly well maintained.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and Walking distance to downtown and attractions
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything, good view
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go to stay when we come to Gatlinburg. The staff will always go above and beyond to make sure we’re well taken care of.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back here next summer
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very helpful, kindness and really nice thxyou
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay. The staff were amazing and super helpful. The room was dated but I think that added to its charm.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good loco
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and welcoming especially Candy and Taylor knowledgeable ladies will be back.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Breakfast is only muffin, bagel, yogart…not a hot breakfast so a better description would be “small continental packaged breakfast items to go”
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set on a river and as you're sleeping you can hear the river and it is very calming. Really clean, nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris was very helpful and friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient close to down town. Easy to walk. Front desk lady super nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time we come for a girls trip. Love the rooms and the views are great.
Stayed 4 nights in Apr 2026