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The Greystone Lodge on the River

Property class: 2.5

Photo gallery for The Greystone Lodge on the River

An outdoor dining area with tables and chairs, a stone building with a 'REGISTRAR' sign, and a forested hillside in the background.
Creator video - submitted by Travelwith_ladonna
A cozy living room with a stone fireplace, leather sofas, and a chandelier.
A spacious lobby with a stone fireplace, leather sofas, a wooden reception desk, and a chandelier.
A swimming pool area with a water slide and a building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$313
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg Convention Center
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

A hotel room with a bed, a desk with a television, a closet, and a bathroom.

Executive Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, a desk with a lamp, a chair, and a television.

Deluxe Double Room Single Use

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

A hotel room with a large bed, a television, a desk with a chair, a microwave, and a refrigerator.

Premium Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Executive Quadruple Room

9.4 out of 10
Exceptional
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

At The Greystone Lodge on the River you'll be within steps of popular attractions like Anakeesta and Ripley's Aquarium of the Smokies. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Anakeesta - 3 min walk - 0.3 km
  • Historic Ogle Log Cabin - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 13 min walk - 1.2 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 73 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Is parking available at The Greystone Lodge on the River?

Yep, The Greystone Lodge on the River has a free self car park.

How much does it cost to stay at The Greystone Lodge on the River?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on 15 Nov 2026 start from NZ$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Greystone Lodge on the River have a pool?

The Greystone Lodge on the River has a seasonal outdoor pool and a kids' pool. The pool is open 11:00 AM to 11:00 PM (Seasonal outdoor pool open from April 15 to October 15).

Does The Greystone Lodge on the River have a waterslide?

Yep, this property has a waterslide!

Does The Greystone Lodge on the River serve breakfast?

You bet, complimentary continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Greystone Lodge on the River?

No, The Greystone Lodge on the River does not offer an airport shuttle service.

What time are check-in & check-out at The Greystone Lodge on the River?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Greystone Lodge on the River?

No, pets are not allowed.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 512 reviews
Rating 8 - Good. 112 out of 512 reviews
Rating 6 - Okay. 25 out of 512 reviews
Rating 4 - Poor. 9 out of 512 reviews
Rating 2 - Terrible. 5 out of 512 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything and great staff!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many attractions.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean, despite being right near the main parkway.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place to stay because it is close to everything in Gatlingburg.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely views, great breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and well maintained
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It’s a motel for the price of a hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the easy access to town. We parked and walked everywhere. The lodge was clean and comfortable, and the staff was super friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean they were a little dated in the decor balcony had a nice view of the stream behind it. Great walking distance to the attractions.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, great location, nice breakfast
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect for our visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was just perfect. Love the balcony by the river. Would recommend to anyone
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect place to stay near river and wild life
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Close to everything but yet felt like I was in the woods. Really enjoyed my stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - great location for walking to anything!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was great walkable to most things we wanted to do
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean rooms; with great AC. Staff was very welcoming, friendly, and helpful.! Loved the patio to sit on by the fire pit. This was very nice addition.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the hotel very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the hotel has a good location too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Perfect for all day parking even before check out and after! Great little pool for kids after long day exploring the town or mountains!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. It was very convenient for what we wanted to do. We will recommend them to our friends and plan to stay again in the future. The front desk staff was very helpful with the check in process and our room was clean and had everything we needed.
Stayed 3 nights in Jul 2026

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