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The Greystone Lodge on the River

Property class: 2.5

Photo gallery for The Greystone Lodge on the River

An outdoor dining area with tables and chairs, a stone building with a 'REGISTRAR' sign, and a forested hillside in the background.
A cozy living room with a stone fireplace, leather sofas, and a chandelier.
A lodge with a stone facade, multiple roof styles, and a covered entrance.
A swimming pool area with a water slide and a building in the background.
A spacious lobby with a stone fireplace, leather sofas, a wooden reception desk, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$343
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Historic Ogle Log Cabin
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

A hotel room with a bed, a desk with a television, a closet, and a bathroom.

Executive Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, a desk with a lamp, a chair, and a television.

Deluxe Double Room Single Use

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

A hotel room with a large bed, a television, a desk with a chair, a microwave, and a refrigerator.

Premium Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Executive Quadruple Room

9.4 out of 10
Exceptional
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

At The Greystone Lodge on the River you'll be within steps of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Anakeesta - 3 min walk - 0.3 km
  • Historic Ogle Log Cabin - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 13 min walk - 1.2 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 3,186 reviews
The price is NZ$162
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

American ExpressDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Is parking available at The Greystone Lodge on the River?

Yep, The Greystone Lodge on the River has a free self car park.

How much does it cost to stay at The Greystone Lodge on the River?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on 27 Sept 2026 start from NZ$343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Greystone Lodge on the River have a pool?

The Greystone Lodge on the River has a seasonal outdoor pool and a kids' pool. The pool is open 11:00 AM to 11:00 PM (Seasonal outdoor pool open from April 15 to October 15).

Does The Greystone Lodge on the River have a waterslide?

Yep, this property has a waterslide!

Does The Greystone Lodge on the River serve breakfast?

You bet, complimentary continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Greystone Lodge on the River?

No, The Greystone Lodge on the River does not offer an airport shuttle service.

What time are check-in & check-out at The Greystone Lodge on the River?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Greystone Lodge on the River?

No, pets are not allowed.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 431 reviews
Rating 8 - Good. 91 out of 431 reviews
Rating 6 - Okay. 22 out of 431 reviews
Rating 4 - Poor. 8 out of 431 reviews
Rating 2 - Terrible. 4 out of 431 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place to stay because it is close to everything in Gatlingburg.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shelley

Great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely views, great breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

jJACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Close to everything but yet felt like I was in the woods. Really enjoyed my stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, great location, nice breakfast
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect for our visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect place to stay near river and wild life
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Perfect for all day parking even before check out and after! Great little pool for kids after long day exploring the town or mountains!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was great walkable to most things we wanted to do
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - great location for walking to anything!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Isis N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the hotel very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the hotel has a good location too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's older but very clean. Front desk staff was very friendly. Close to a lot of what Gatlinburg has to offer.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mat Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and it had a view. The staff were friendly and accommodating. It was near all the attractions and you could walk.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location to almost everything….
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay there again. We loved it!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and very nice. The staff was super friendly and nice will definitely be staying there again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable! Able to walk everywhere we wanted to go and short drive to Pigeon Forge. Would stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to downtown. Able to walk to all the attractions and restaurants. Easy parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property makes it ideal for walking around Gatlinburg. The staff was helpful and friendly!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this property. It is centrally located to all of the attractions and just a few miles from the entrance to The Great Smoky Mountains National Park. Loved the balcony with the creek view. There is so much to do in Gatlinburg we will be back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we expected. Central location is great. Would absolutely stay again.
Stayed 2 nights in May 2026

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