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The Greystone Lodge on the River

2.5 star property

Photo gallery for The Greystone Lodge on the River

Terrace/patio
Lobby sitting area
Seasonal outdoor pool
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$381
includes taxes & fees
8 July - 9 July

Explore the area

View map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

9.4 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Gatlinburg

At The Greystone Lodge on the River you'll be within steps of popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Downtown Gatlinburg hotel include Gatlinburg SkyPark and Gatlinburg Convention Center.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Anakeesta - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Pancake Pantry - ‬4 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$247
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Is parking available at The Greystone Lodge on the River?

Yep, The Greystone Lodge on the River has a free self car park.

How much does it cost to stay at The Greystone Lodge on the River?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on 8 Jul 2026 start from NZ$381, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Greystone Lodge on the River have a pool?

The Greystone Lodge on the River has a seasonal outdoor pool and a kids' pool. The pool is open 11:00 AM to 11:00 PM (Seasonal outdoor pool open from April 15 to October 15).

Does The Greystone Lodge on the River have a waterslide?

Yep, this property has a waterslide!

Does The Greystone Lodge on the River serve breakfast?

You bet, complimentary continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Greystone Lodge on the River?

No, The Greystone Lodge on the River does not offer an airport shuttle service.

What time are check-in & check-out at The Greystone Lodge on the River?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Greystone Lodge on the River?

No, pets are not allowed.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 300 reviews
Rating 8 - Good. 69 out of 300 reviews
Rating 6 - Okay. 16 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sadie

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, great shower water pressure, very clean, and right by all the attractions. Will be staying again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maury

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, good view, convenient to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff were friendly. Short walking distance to downtown restaurants and attractions.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with balcony looking at the creek and the strip. Staff was very helpful in booking an extra night at a good rate.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Loved the location & the staff was awesome!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! Clean, comfortable room. Great location and very quiet. The staff was very nice. We will be staying here again
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy beds, friendly customer service, good breakfast
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, staff and stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great view of the creek out your balcony, staff was great, breakfast was hot and good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
The staff were amazing the room was clean. It was located right beside the strip of Gatlinburg which was so convenient! We loved our stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities
Extremely clean, quiet and cozy! Very friendly staff! Convenient to everything but set off the main road perfectly so you don’t even realize you are right in downtown. We will stay here again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options, people were enjoying the food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. Everything was clean and organized. We loved it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Room very clean - staff was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful. The rooms are clean and good sized. We always enjoy our stay here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, close to everything!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rabecka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and localized place to stay to be able to walk everywhere.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
The room was spotless and we had a balcony of the river! And the staff is friendly! The breakfast is great!
Stayed 4 nights in Dec 2025

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