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The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Exterior
Down duvets, in-room safe, desk, iron/ironing board
Waterslide
Meeting facility
Daily cooked-to-order breakfast (USD 22.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is NZ$295
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
705 Cherokee Orchard Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪9 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony (Partial View)

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Two King Beds, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds, Balcony, Partial View (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 King Beds, Balcony, Partial View (Partial View)

8.6 out of 10
Excellent
(155 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Two King Beds, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, Mountain View

8.8 out of 10
Excellent
(97 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Private bathroom
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Within just a 15-minute stroll, you'll find popular places like Ripley's Aquarium of the Smokies and Anakeesta. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 25000 square feet (2323 square metres) of event facilities include 14 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Gatlinburg hotel include Gatlinburg Convention Center and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 11 min walk - 0.9 km
  • Anakeesta - 12 min walk - 1.1 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km
  • SkyPark - 12 min walk - 1.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬12 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Mellow Mushroom - ‬16 min walk
  • ‪Log Cabin Pancake House - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬14 min walk

About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and fitness centre
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A fitness centre, a terrace, and gift shops/newsstands are also featured at the family-friendly The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Gatlinburg hotel.

  • 300 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature down duvets. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 22.95 for adults and USD 11.95 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22.95 for adults and from USD 11.95 for children
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

Frequently asked questions

What is the cancellation policy at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg on 30 Sept 2025 start from NZ$294.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Yep, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has an uncovered self car park with in/out privileges for USD 15.00 per night.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg have a pool?

Yep, and guests love it! The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has an indoor pool and a kids' pool.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg features an indoor pool, 1 hot tub and 2 restaurants.

What makes The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg.

Is The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is a hit with families.

Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg serve breakfast?

You bet, our travelers give a thumbs up to the cooked-to-order breakfast here! Offered daily between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

No, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1190 out of 1835 reviews
Rating 8 - Good. 368 out of 1835 reviews
Rating 6 - Okay. 171 out of 1835 reviews
Rating 4 - Poor. 65 out of 1835 reviews
Rating 2 - Terrible. 41 out of 1835 reviews

Reviews

6/10 Okay

wuhib

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
View, view viee
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel staff was very helpful and the beds were comfortable.
Stayed 4 nights in Jun 2025

6/10 Okay

Jason

Travelled with family
The atmosphere was nice, charging $15 a day for parking was unexpected and a little ridiculous considering the amount that we paid to stay there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic vacation here! I loved the craftsman theme of the hotel, the kids loved the pool and the waterslide. The free shuttle around town picks you up right outside the hotel. it was great!
Stayed 4 nights in Jun 2025

8/10 Good

Jared

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing property, even better views, and pool! Super kid friendly and reminded me of Disneys contemporary. Only problem is the massive need for updating in the rooms. Super dark, and carpet needs to be cleaned a little better. Still great place! Would definitely go back!
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family, Travelled with family and small children
Water was not always hot on the 12th floor
Stayed 4 nights in Jun 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it, employees super friendly, lovely views of the mountains,
Stayed 3 nights in Mar 2025

4/10 Poor

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Upon checking in, there were additional fees for the hotel. There was construction going on at the hotel at early hours. That was very noisy and made it difficult to rest. We asked repeatedly for a in room coffee maker repair that was never addressed.
Stayed 2 nights in Jun 2025

8/10 Good

Roseann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet stay above a busy town

Hotel is Up above the town of gatlinburg- away from the noise and bustle (but by definition not walkable to anything - it’s a tradeoff). Nice views, bears in the parking lot! We were in the national park and on Ober mountain all day so never even got to use the pool but the hot tub was one of the draws for us even if we ended up not using it. Very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Daira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean would recommend for family & couple s
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was nice overall and the beds in the room were super comfortable. Only negative I would mention is that our room was definitely showing its age. There were sections of the wall that needed touch ups and there was mold growing around the AC unit. The room had a fantastic view though
Stayed 4 nights in Jun 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay plus bears, oh my!

A bear visited our truck two nights in a row! They are serious when they say don’t leave anything in your vehicles. We left an unopened bag of birdseed in the bed. One less softcover truck bed cover and bag of birdseed later! Totally our fault! We would go back in a heartbeat (w/o birdseed!)! Wonderful indoor pool area for kids! Great dining and bar options. Loved our 5-day stay!
Stayed 4 nights in Jun 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for bears. Great views and good food at the Vista Grill.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Stayed 2 nights in May 2025

10/10 Excellent

FNU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Nice pool. There is a city of Gatlinburg free shuttle to downtown Gatlinburg. Takes a long route, but convenient. There was a bear in parking lot on my first day, thrilling.
Stayed 3 nights in Jun 2025

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room's bathroom is very uncomfortable because of small space
Stayed 2 nights in Jun 2025

10/10 Excellent

Taesoo

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alishea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The pool is worth staying here

The indoor pool was the highlight of the stay here. Overall the hotel and rooms could use some updates. The staff was all very friendly. Loved that the city offers a free trolley that goes right to the front door.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jun 2025

6/10 Okay

Cole

Stayed 1 night in Jun 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hot box

For the most part, it’s a nice place. It’s deff in need of some maintenance but the biggest issue, and it’s was awful, was the inadequate AC in the rooms. The outside temps were high but still our room was 78 degrees during the day on max AC. The front desk sent maintenance and the cleaned the filter but indicated that the problem was ongoing and there wasn’t much they could do. We had our blackout curtains closed all day even though we booked a room with a view and paid extra for just that. By morning the room temp got down to 72 degrees but was high 70s most of the night. Housekeeping called to see if we needed anything and I said yes, we need better AC and she said yeah sorry, those gig windows get real hot. Obviously, this is a known problem and I’d never expect a HILTON property to not solve it.
Stayed 2 nights in Jun 2025