See all properties
Save

Q Collection @ Macalister(formerly know as Apple Hotel Penang)

3.0 star property

Photo gallery for Q Collection @ Macalister(formerly know as Apple Hotel Penang)

A hotel room with a bed, a blue armchair, a glass-enclosed wardrobe, and a large window offering a city view.
Interior
Exterior
Superior Double Room
Interior

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
76 Lorong Selamat, George Town, Pulau Pinang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪15 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Queen Room

Iron/ironing board, free WiFi, wheelchair access

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Queen Room

Iron/ironing board, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Iron/ironing board, free WiFi, wheelchair access

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

A hotel room with a bed, a blue armchair, a glass-enclosed wardrobe, and a large window offering a city view.

Executive Studio Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Iron/ironing board, free WiFi, wheelchair access

Executive Room

  • Sleeps 2
  • Free Wi-Fi

About the area

George Town

At Q Collection @ Macalister(formerly know as Apple Hotel Penang) you'll be within just a 5-minute stroll of New World Park and within 15 minutes of KOMTAR. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include laundry facilities, luggage storage and a lift. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Gurney Drive and Gurney Plaza.

What's nearby

  • New World Park - 3 min walk - 0.3 km
  • KOMTAR - 9 min walk - 0.8 km
  • 1st Avenue Mall - 12 min walk - 1.1 km
  • Georgetown UNESCO Historic Site - 15 min walk - 1.3 km
  • Gurney Drive - 3 min drive - 2.3 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

Restaurants

  • ‪Wong Chau Jun Restaurant (王昭君小食館) - ‬2 min walk
  • ‪Hot Bowl White Curry Mee - ‬4 min walk
  • ‪Heng Huat Café 興發茶室 - ‬3 min walk
  • ‪Lorong Selamat Char Koay Teow - ‬3 min walk
  • ‪Xing Fu Noodle House - ‬4 min walk

About this property

Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Q Collection @ Macalister(formerly know as Apple Hotel Penang) offers its guests laundry facilities, express check-out, and a lift. Public spaces have free WiFi.

This 3-star George Town hotel is smoke free.

  • 34 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
Q Collection @ Macalister(formerly know as Apple Hotel Penang) offers 34 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
M Social Resort Penang
Tanjung Bungah
  • Pool
  • Kids’ pool
  • Parking included
  • Restaurant
4.5 out of 5, Wonderful, 74 reviews
The price is NZ$115
includes taxes & fees
16 July - 17 July
M Social Resort Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Q Collection @ Macalister(formerly know as Apple Hotel Penang) offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Onsite parking is limited.

Are there any beaches close to Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

The closest beach to Q Collection @ Macalister(formerly know as Apple Hotel Penang) is Ferringgi Beach (10.8 km).

Is there a free airport shuttle available at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

No, Q Collection @ Macalister(formerly know as Apple Hotel Penang) does not offer an airport shuttle service.

What time are check-in & check-out at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

No, pets and service animals are not allowed.

Q Collection @ Macalister(formerly know as Apple Hotel Penang) Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 4 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Francis

Liked: Amenities
Staff was excellent and very helpful in helping our Internet problem in booking for grab transport.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Benny

Good location, very basic room

Good location in Lorong Selamat. Very basic room. Room was dated and lack maintenance at some areas, but relatively clean and functional. For its price point, consider as okay and acceptable.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Brent

Liked: Cleanliness
This a no-frills hotel located in a convenient part of George Town. Lots of restaurants and hawkers stands nearby. It is inconvenient climbing steep hotel entrance stairs with rolling suitcases. Was their an elevator with access to the bottom floor? I don't know, there wasn't any signage indicating this. They advertised airport pick-up. This service was not available to me due to Apple Hotel Penang being short staffed during Chinese New Year. Ensure your arrival does not coincide with Malaysian public holidays. Another surprise: Giving a 100 RMU cash deposit upon check in. I did not read this in the small print when booking. Be prepared for this. The room was clean & spacious. I appreciate the blackout curtains. Decent shower with adequate water pressure. Wi-Fi signal was strong. Despite being an old, outdated property in need of upgrades, it was great value for the dollar. This will appeal to budget conscious travellers like myself.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Fatimah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding. Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced. I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room. Unbelievable! The hotel is centrally located, thus it has easy access to many places. It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?
Stayed 11 nights in Jul 2024
Verified

8/10 Good

Raul

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

SHIMPEI

Stayed 3 nights in Jul 2024