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Cititel Express Penang

Property class: 3

Photo gallery for Cititel Express Penang

A restaurant interior with wooden furniture, a bar area, and hanging pendant lights.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A multi-story hotel with a prominent 'City Hotel Express' sign, surrounded by a dense urban area with various buildings.
A lobby with a central circular seating area, a reception desk, and a wall with a clock display.
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is NZ$75
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a TV.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About the area

George Town

Cititel Express Penang puts you in the heart of George Town, within steps of 1st Avenue Mall and Hin Bus Depot Art Centre. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Gurney Drive and Penang Hill.

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.2 km
  • Hin Bus Depot Art Centre - 2 min walk - 0.2 km
  • KOMTAR - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 10 min walk - 0.9 km

Getting around

  • Penang Sentral - 25 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Mall's Cafe - ‬4 min walk
  • ‪Texas Chicken - ‬3 min walk
  • ‪A&W - ‬3 min walk

About this property

Cititel Express Penang

As a guest of Cititel Express Penang, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Cititel Express Penang also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.
  • 234 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Daily local cuisine breakfast for a fee
Le Dream Boutique Hotel
Downtown George Town
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$77
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 22 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Express Penang?

Cititel Express Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Express Penang?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 27 Aug 2026 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Express Penang?

Yep, Cititel Express Penang has a free self car park.

Are there any beaches close to Cititel Express Penang?

The closest beach to Cititel Express Penang is Batu Ferringhi Beach (9.2 km).

Does Cititel Express Penang serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Cititel Express Penang?

No, Cititel Express Penang does not offer an airport shuttle service.

What time are check-in & check-out at Cititel Express Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Express Penang?

No, pets are not allowed.

Cititel Express Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 390 reviews
Rating 8 - Good. 177 out of 390 reviews
Rating 6 - Okay. 49 out of 390 reviews
Rating 4 - Poor. 24 out of 390 reviews
Rating 2 - Terrible. 13 out of 390 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Very clean room, great facilities, convenient location. Staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Central location, Clean room, helpful and friendly staff!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Water dispenser on each floor is good service Staff are friendly and helpful. Hotel is in good location for visiting attractions and many restaurants around.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Kwok Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
courteous staff and clean and tidy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aayan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service
clean room. Staff friendly..
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Herly

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, amenities
Clean room. Aircon and equipment works well. Love the idea of your water dispensing machine.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jack NG BOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Pankaj

room was ok, hotel is dated
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Chiu Yen

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mathu Janaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

KUI YUN

Liked: Staff & service
Good service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

KUI YUN

Liked: Staff & service
Good service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

HOW KEONG

Liked: Cleanliness, staff & service, property conditions & facilities
parking is ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was good.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Choong Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025