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Cititel Express Penang

3.0 star property

Photo gallery for Cititel Express Penang

Interior
Lobby
Front of property
Shower, free toiletries, towels
Family Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is NZ$86
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2

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About the area

George Town

Cititel Express Penang puts you in the heart of George Town, within steps of KOMTAR and 1st Avenue Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of free self parking. .Near this 3-property class Downtown George Town hotel, you'll find Gurney Drive.

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.2 km
  • The Top at Komatar - 3 min walk - 0.3 km
  • KOMTAR - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 10 min walk - 0.9 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Cafe Jen - ‬2 min walk
  • ‪Attic 23 Rooftop Bar - ‬1 min walk

About this property

Cititel Express Penang

As a guest of Cititel Express Penang, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Cititel Express Penang also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.
  • 234 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is NZ$82
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Express Penang?

Cititel Express Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Express Penang?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 6 Apr 2026 start from NZ$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Express Penang?

Yep, Cititel Express Penang has a free self car park.

Are there any beaches close to Cititel Express Penang?

The closest beach to Cititel Express Penang is Batu Ferringhi Beach (9.2 km).

Does Cititel Express Penang serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Cititel Express Penang?

No, Cititel Express Penang does not offer an airport shuttle service.

What time are check-in & check-out at Cititel Express Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Express Penang?

No, pets are not allowed.

Cititel Express Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 379 reviews
Rating 8 - Good. 174 out of 379 reviews
Rating 6 - Okay. 44 out of 379 reviews
Rating 4 - Poor. 24 out of 379 reviews
Rating 2 - Terrible. 13 out of 379 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025

10/10 Excellent

becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025

6/10 Okay

Pankaj, Hamden

room was ok, hotel is dated
Stayed 2 nights in Nov 2025

10/10 Excellent

Chiu Yen

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025

10/10 Excellent

HOW KEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
parking is ok
Stayed 1 night in Nov 2025

8/10 Good

Herly

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025

10/10 Excellent

Mong

Stayed 3 nights in Oct 2025

10/10 Excellent

Cher Ping, Singapore

Stayed 2 nights in Jul 2025

8/10 Good

gulshan

Liked: Property conditions & facilities
Disliked: Staff & service
Only thing, the staff never greets or acknowledge the guest
Stayed 2 nights in Oct 2025

10/10 Excellent

Leonice, Nipomo

Stayed 3 nights in Oct 2025

10/10 Excellent

Jack NG BOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025

8/10 Good

Kwok Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Choong Wah, Singapore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Ks

Stayed 4 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, room is a bit small
Stayed 1 night in May 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Overall good, room is a bit small for 2 person
Stayed 3 nights in May 2025

6/10 Okay

Joey, Puchong

Travelled with family
Liked: Staff & service, amenities
I've previously enjoyed my stay at the Ipoh Cititel Express, so I decided to stay at the George Town branch. A little bit disappointed at the condition of my room, you can tell that while the room has indeed been refurbished, it is starting to show signs of wear. The towel railing in the bathroom is falling apart. The wallpaper is peeling. The air-conditioning may need servicing. The parking elevator always has a smell. And the towels also has a peculiar odour, making me question the hotel's cleanliness protocol. I also wouldn't recommend this hotel for light sleepers, as the walls, windows and doors are not at all soundproof. On top of being able to hear all the noise from the street level, I could hear the opposite room's early morning cellphone alarm which unfortunately rang for hours. If you do stay here, please stay as far away from the elevators as possible. As for everything else - reception was fine and courteous if a little clumsy during the check in process. Parking was straightforward and fairly easy to access. Rooms are a little bit tiny, but is adequate for a solo stay. Rooms are also equipped with most basic necessities, including kettle, mini fridge, hair dryer, towels, slippers, mugs, TV. The hotel is right opposite a mall. A bunch of eateries and cafes, 7-11, are all easily accessible by foot. Fairly central location and you can get to most of the famous spots easily. Overall, your mileage may vary. For me, this place is just fine, could have been better.
Stayed 3 nights in May 2025

6/10 Okay

Man Fan, Roslyn Heights

Travelled with family and small children
Liked: Staff & service
They don't have much. No restaurant nor swimming pool. It is small hotel and is dated. The room is okay but a bit small for us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025