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Shangri-La Rasa Sayang, Penang

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Premium bedding, minibar, in-room safe, desk
Garden Wing, Suite, Terrace | Garden view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$329
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Ferringgi Beach
    ‪7 min walk‬
  • Place, Eden Parade Shopping Centre
    ‪7 min walk‬
  • Place, Batu Feringghi Night Market
    ‪16 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King

8.0 out of 10
Very good
(8 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Deluxe Family

Garden Deluxe Family

Garden Deluxe Family

  • Sleeps 4
  • 2 King Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview

Garden Superior Family Seaview

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive Family

Garden Executive Family

Garden Executive Family

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

George Town

A luxury stay in George Town awaits you at Shangri-La Rasa Sayang, Penang. You'll be 0.8 km (0.5 mi) from Ferringgi Beach and 3.8 km (2.4 mi) from Tropical Spice Garden. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, detox wraps and body wraps along with access to the sauna. The restaurant, Spice Market Cafe, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and golf course. Business travelers can take advantage of meeting rooms and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places in the area of this 5-property class Batu Ferringhi resort include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 7 min walk - 0.6 km
  • Eden Parade Shopping Centre - 7 min walk - 0.6 km
  • Moonlight Bay - 12 min walk - 1.1 km
  • Batu Feringghi Night Market - 16 min walk - 1.3 km
  • Miami Beach - 19 min walk - 1.6 km

Getting around

  • Penang Sentral - 55 min drive
  • Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

  • ‪Mee Udangmamu Misai - ‬10 min walk
  • ‪Spice Market Café - ‬1 min walk
  • ‪Garden Cafe - ‬8 min walk
  • ‪Andrew's Kampung - ‬6 min walk
  • ‪Juan Tomyam & Seafood - ‬7 min walk

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

  • 304 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 107 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 107 per person
  • Rollaway bed fee: MYR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

Is parking available at Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang has a free self car park and free extended parking.

How much does it cost to stay at Shangri-La Rasa Sayang, Penang?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Sayang, Penang on 5 Mar 2026 start from NZ$328.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang is a short 9-minute walk from Ferringgi Beach. Fun beach activities include volleyball.

Is there a spa on site at Shangri-La Rasa Sayang, Penang?

Yep, there is an onsite spa at Shangri-La Rasa Sayang, Penang. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Shangri-La Rasa Sayang, Penang have a pool?

Shangri-La Rasa Sayang, Penang has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Shangri-La Rasa Sayang, Penang?

Shangri-La Rasa Sayang, Penang features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Shangri-La Rasa Sayang, Penang a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Rasa Sayang, Penang.

Is Shangri-La Rasa Sayang, Penang family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Rasa Sayang, Penang is a hit with families.

Are there hot tubs in the rooms at Shangri-La Rasa Sayang, Penang?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Rasa Sayang, Penang serve breakfast?

Yep, our guests highly rate the continental breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Shangri-La Rasa Sayang, Penang?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Shangri-La Rasa Sayang, Penang?

Yep, you can grab a meal at Shangri-La Rasa Sayang, Penang's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Rasa Sayang, Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Rasa Sayang, Penang?

No, pets are not allowed.

Is there a golf course on site at Shangri-La Rasa Sayang, Penang?

Yep, Shangri-La Rasa Sayang, Penang has a 9-hole golf course. Golf lessons and mini golf are also available.

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for four nights. Everything perfect. Rasa wing was particularly nice. Loved the free drinks and food at 5pm every night.
Stayed 4 nights in Nov 2025

6/10 Okay

Kathirasen

Liked: Cleanliness
The place is old and dated. Large complex and did not feel special Shangri La
Stayed 3 nights in Nov 2025

8/10 Good

Joseph Jude

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was courteous and polite. The staff was willing to help when their assistance was required. Only drawback to the holiday was that the beach was no longer in use.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing resort with great views. We enjoyed the swimming pools, walks by the beach, massages at the spa and the wonderful breakfasts. The staff were lovely.
Stayed 5 nights in Oct 2025

10/10 Excellent

Khurram

Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rakesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Amenities
Rooms are beautiful and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Howard Shing Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort to take that perfect break
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at Rasa Sayang Shangri-La

A fantastic hotel, with amazing and attentive staff. On top of that, the views from the eighth floor were simply amazing.
Stayed 5 nights in Sep 2025

2/10 Terrible

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort location. Well kept. Clean room and facilities. Excellent spa. Beautiful ocean view. Good food and variety.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful stay at Rasa Sayang

Hotel is rather dated but kept clean.Staff is always helpful but not well-trained.Location is next to beach but beach is almost gone.A very comfortable room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Checked in at 5pm. Room wasn’t ready. Nice staff. Adult only pool was closed at 7pm with access only to the Rasa Wing. Pool we were offered was filled with kids and families. Said beachfront but there was no beach you could get to the water as it has eroded away and is blocked by rock wall.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 6 nights in Aug 2025

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just walking around in the rasa sayang's garden makes me feel refreshed and rejevenated!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gulam

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average hotel. Poor customer service. I left my prescription eyeglasses and messaged them on chat and called numerous times, but had no luck reaching them
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Asif

Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay for a relaxing holiday. The hotel has a quality feel with interesting local art exhibited throughout. Obviously well run and managed, the staff are very friendly and welcoming.
Stayed 3 nights in Jun 2025

8/10 Good

Hannah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience
Stayed 5 nights in Jun 2025

2/10 Terrible

Michael

Stayed 4 nights in Jun 2025