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Novotel Gent Centrum

Property class: 3.5

Photo gallery for Novotel Gent Centrum

A restaurant with stone walls and vaulted ceilings, round tables set for dining.
Two individuals seated at an outdoor table with drinks, surrounded by greenery.
The entrance to a hotel with a prominent illuminated sign reading 'NOVOTEL.'
Restaurant
A poolside area with lounge chairs and a person lying on the edge.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$219
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Ghent Christmas Market
    ‪3 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed (Standard)

A hotel room with a bed, a sofa, a desk, and a television.

Family Room, 1 Double Bed with Sofa bed (Standard)

7.6 out of 10
Good
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, City View

A hotel room with a bed, a chair, a table, and a television.

Executive Room, 1 Double Bed, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, City View

A hotel room with a bed, two armchairs, a small table, and a desk.

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Superior)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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  • Pet-friendly
  • Free Wi-Fi
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7.6 out of 10, Good, 5 reviews
The price is NZ$305
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19 Nov - 20 Nov
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About the area

Ghent

Novotel Gent Centrum puts you in the heart of Ghent, within steps of Court of Ryhove and Graffiti Street. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include wired Internet in public areas, a conference centre and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM. .Places within a 5-minute walk of this 3.5-property class Ghent City Centre hotel include Ghent Town Hall and Ghent Cloth Hall.

What's nearby

  • Ghent Town Hall - 1 min walk - 0.2 km
  • Belfry of Ghent - 2 min walk - 0.2 km
  • Ghent Christmas Market - 3 min walk - 0.3 km
  • Saint Bavo Cathedral - 3 min walk - 0.3 km
  • Gravensteen Castle - 5 min walk - 0.4 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬1 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪Bier Central - ‬3 min walk
  • ‪Kaffee Plansjee - ‬1 min walk
  • ‪Poule & Poulette - ‬4 min walk

About this property

Novotel Gent Centrum

Novotel Gent Centrum offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1808 square feet (168 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Gent Centrum.

This 3.5-star Ghent hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • Conference rooms
  • 1808 sq ft of conference space
  • 168 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Gent Centrum offers 117 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels and pay-per-view films.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

A modern hotel lobby with blue armchairs, a reception desk, and a large glass wall.
B&B HOTEL Gent Centrum
Ghent City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,179 reviews
The price is NZ$215
includes taxes & fees
12 Nov - 13 Nov
B&B HOTEL Gent Centrum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,808 square foot of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% organic food
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

What is the cancellation policy at Novotel Gent Centrum?

Novotel Gent Centrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Gent Centrum?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on 29 Nov 2026 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Gent Centrum serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 6:30 AM and 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Gent Centrum?

No, Novotel Gent Centrum does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Gent Centrum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Gent Centrum?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Gent Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1007 reviews
Rating 8 - Good. 425 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very good location in town
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a good location in town
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Breakfast was great. Location is exceptional. Pool area is lovely and atmosphere is very relaxing.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location. Everything is closeby and the staff was helpful and friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a good hotel, simple but fulfills most requirements
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great pool, but bar closed by 10pm
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to the centre.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff were so friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city centre. You can walk to the main attractions (all within a 10 minute walk). Room was clean and had no issues. Hotel has a pool and restaurant/bar which is great for relaxing. Staff was friendly and helpful when I needed to print train tickets.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Exactly where you want to be when visiting for a short trip. The room was great. The onsite parking was also great but be aware that you drive through a pedestrian zone to get there, we panicked a bit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Good hotel, staff quite blunt but helpful. Breakfast is expensive compared to what is on offer especially for vegetarians. Great location to the city centre but rooms need updating- it feels as though you're going back 20 to 30 years in time!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, standard accommodation, could do with a little refresh but it was okay and the staff are nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dated but clean. Very central for exploring. Excellent breakfast. Staff friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good central location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tonstay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly staff! Appreciate their help and prompt responses as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No aircon during the full stay as broken and was heat wave. No good will given for the inconvenience and unpleasant stay for the 4 nights
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I paid almost £200 to stay in a youth hostel. Dirty dated room. Specially booked hotel for the aircon, there was no aircon only a fan. Avoid
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The location of the hotel was excellent. The beach area and swimming pool were great. The room was clean but a bit dated. There was a lot of noise on the Saturday night coming from people in the streets outside which made it difficult to sleep. It was quieter on the other nights. The handle on the room door was broken and kept falling off, this made it very difficult to close the door. We mentioned this to the staff on reception a couple of times, hoping it would be sorted but they didn’t do anything.
Stayed 3 nights in Jul 2026

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