6/10 Okay
Katherine
30 Sept 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The so called luxury villa was nothing of the sort! It was dark and depressing and lacking basic amenities such as a kettle or plugs in the right places. It was very dated and run down. some attempt had been made to improve the dacor but the bathroom fittings were pitted and dated. The hotel did offer another room but it was much the same so we decided to put up with it. The staff were polite but not exactly friendly, except for the cleaning teams who were lovely, bright and cheerful and kept the room imaculately clean. The food was really quite dull. There was always a good cold buffet but the cooked meals were clearly designed to keep warm. It was also erratic. One day there was both sea bass and bream - beautifully cooked. The next day there was no fish and burgers seemed to be the main offereing. The food was of good quality but it felt like a works canteen rather than a hotel restaurant. The Gardens were lovely and the beach was pleasant.
Katherine
Stayed 7 nights in Sep 2025
