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Serena Inn & Suites - Sundance

Property class: 2.5

Photo gallery for Serena Inn & Suites - Sundance

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A self-service beverage station with a Bunn coffee machine and a Thirsty machine offering water, orange juice, and apple juice.
A pool area with lounge chairs, a Coca-Cola vending machine, and safety signs.
A kitchen with wooden cabinets, a black countertop, a coffee machine, a waffle maker, and a clock on the wall.
A reception desk with a framed picture above, a clock, and a sign requesting guests to ring the bell for service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$203
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪26 min drive‬
  • Place, Terry Peak Ski Area
    ‪58 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(96 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a refrigerator, and a window with curtains.

Suite, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Sundance

At Serena Inn & Suites - Sundance you'll be 1.9 km (1.2 mi) from Washington Park and 3 km (1.9 mi) from Clarenbach Memorial Park. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Sundance hotel, you'll be 46.2 km (28.7 mi) from Devils Tower National Monument.

What's nearby

  • Washington Park - 2 min drive - 3.2 km
  • Devils Tower National Monument - 26 min drive - 56.7 km
  • Cadillac Jacks Casino - 39 min drive - 84.3 km
  • Deadwood Mountain Grand - 39 min drive - 85.7 km
  • Terry Peak Ski Area - 58 min drive - 106.5 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Uncle Louie’s Diner - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Free breakfast is served daily. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serena Inn & Suites - Sundance. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Sundance hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Breakfast included
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4.0 out of 5, Very good, 692 reviews
The price is NZ$204
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is parking available at Serena Inn & Suites - Sundance?

Yep, Serena Inn & Suites - Sundance has a free self car park.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on 31 Oct 2026 start from NZ$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Inn & Suites - Sundance have a pool?

Serena Inn & Suites - Sundance has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Serena Inn & Suites - Sundance serve breakfast?

Yeah, travelers give high marks to the free continental brekkie here! Served daily between 6 AM and 10 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Serena Inn & Suites - Sundance?

No, Serena Inn & Suites - Sundance does not offer an airport shuttle service.

What time are check-in & check-out at Serena Inn & Suites - Sundance?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Serena Inn & Suites - Sundance?

Dogs are welcome at Serena Inn & Suites - Sundance, with dog exercise areas on offer.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice room for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, plenty of parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lived location and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, comfortable room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast, room was clean, bed was comfortable and staff were nice.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Just one night, but enjoyed clean accommodations, a comfortable bed, and a great breakfast!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Nice location! Nice food at the saloon in town!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Our only disappointment was that there was not a working hot tub. Staff was delightful and the breakfast was also good. Bhakti was a very gracious hostess.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Hotel was clean but a bit run down. Location was great and the pool was nice. Breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Clean and well maintained. Great price and great breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and quiet room. Huge room and bathroom. Excellent continental breakfast. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, worth driving a little further into our trip to get past more expensive black hills hotels. Good options for the continental breakfast including toppings for oatmeal, hard boiled eggs and biscuits and gravy. Friendly staff and clean, maintained property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect solution for a roadside stay on a long road trip. Not looking for anything too fancy which is good because there’s not that much fancy out there. The convenience and facility were really good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room and breakfast were good. Hot tub wasn't working but pool was nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find motel just off the Interstate. Large, clean, and quiet rooms. I would have appreciated more hot protein choices (scrambled eggs and sausage) at breakfast. However, I would stay there again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and the staff were very nice. The continental breakfast was excellent. Definitely recommend it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean & convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice service. Basic breakfast. Great deal for the price.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the hot tub was out of service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The beds were uncomfortable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This was an inexpensive stay on our way through the state. Hotel is an older hotel that has been taken care of but not updated. Beds weren’t any too plush, the pool was ice cold in late July, and pool towels were clean but falling apart. Breakfast was decent. For the money I’d stay here again but don’t expect anything too spectacular.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great! Breakfast was amazing with eggs, biscuits and gravy, waffles, bagles, juice, etc. ABOVE AND BEYOND! It was amazing! The room was huge! Nice and clean. Tall shower with good water pressure and nice hot water. Staff were very friendly. GREAT VALUE! THANK YOU!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for an overnight on a road trip through the Black Hills. The place was clean, and the staff were helpful. Not a lot of protein available for breakfast, but a lot of choices, which was nice.
Stayed 1 night in May 2026