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Stipp Hotel Gisenyi

3.5 star property

Photo gallery for Stipp Hotel Gisenyi

Property grounds
Reception
Standard Double or Twin Room | Terrace/patio
Children’s play area – outdoor
Minibar, in-room safe, desk, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$186
includes taxes & fees
19 Mar - 20 Mar

Explore the area

View map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi
  • Place, Rwanda Tourism University College
    ‪2 min walk‬
  • Place, Gisenyi Beach
    ‪12 min walk‬
  • Place, Université Libre de Kigali
    ‪13 min walk‬
  • Airport, Goma (GOM)
    ‪7 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Single Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Gisenyi

Stipp Hotel Gisenyi places you steps from Rwanda Tourism University College and within a 10-minute stroll of Kivu Lake. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to a playground. A meeting room, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3.5-property class Gisenyi hotel include Gisenyi Beach and Université Libre de Kigali.

What's nearby

  • Rwanda Tourism University College - 2 min walk - 0.2 km
  • Gisenyi Beach - 12 min walk - 1.0 km
  • Université Libre de Kigali - 13 min walk - 1.2 km
  • Nyamyumba Hot Springs - 9 min drive - 9.0 km
  • Parc National des Virunga - 10 min drive - 10.8 km

Restaurants

  • ‪Kivu Resto - ‬3 min drive
  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Caritas Hotel - ‬20 min walk
  • ‪Migano Cafe - ‬12 min walk
  • ‪Steven shop - ‬4 min drive

About this property

Stipp Hotel Gisenyi

Stipp Hotel Gisenyi offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A fitness centre, a terrace, and a garden are also featured at the business-friendly Stipp Hotel Gisenyi. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gisenyi hotel.

  • 30 guestrooms or units
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Stipp Hotel Gisenyi offers 30 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Gisenyi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Exterior
Lake Kivu Serena Hotel
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 99 reviews
The price is NZ$450
includes taxes & fees
8 Apr - 9 Apr
Lake Kivu Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Property is also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Frequently asked questions

What is the cancellation policy at Stipp Hotel Gisenyi?

Stipp Hotel Gisenyi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stipp Hotel Gisenyi?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at Stipp Hotel Gisenyi on 19 Mar 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Stipp Hotel Gisenyi?

Yep, Stipp Hotel Gisenyi has a free self car park.

Are there any beaches close to Stipp Hotel Gisenyi?

Yep, Stipp Hotel Gisenyi is a short 16-minute walk from Gisenyi Beach.

Is there a spa on site at Stipp Hotel Gisenyi?

Yep, there is an onsite spa at Stipp Hotel Gisenyi. You'll enjoy services like massages.

Does Stipp Hotel Gisenyi have a pool?

Stipp Hotel Gisenyi has an outdoor pool.

Is there a free airport shuttle available at Stipp Hotel Gisenyi?

No, Stipp Hotel Gisenyi does not offer an airport shuttle service.

Is there a bar or restaurant at Stipp Hotel Gisenyi?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Stipp Hotel Gisenyi?

No, pets are not allowed.

Stipp Hotel Gisenyi Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandre

Stayed 2 nights in Jun 2024

10/10 Excellent

Bonitus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023