6/10 Okay
Beverley
25 Aug 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Very mixed experience
Arrival was poor, as there was no one on reception and the bell was ignored. I know I was too early for check in but I had driven a long way and just wanted a drink. The room was very dated, which I had expected from others reviews, but the carpet was in a terrible condition. It was especially bad in the bathroom around the toilet. It was badly in need of replacing. Breakfast the first morning was superb, as was the service. The second day they had run out of butter ! The service was very good though and the dining staff were very friendly. I had another issue with reception when I asked about the daily newspaper. I wanted to read a particular article and the evening receptionist was very sarcastic. That was not necessary or appropriate. All in all, it was a very mixed stay. The location was lovely, the decor very shabby and the staff were either excellent or downright rude. I shan’t be returning and it’s not somewhere I would recommend.
Beverley
Stayed 2 nights in Aug 2025
