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Cheltenham Chase Hotel & Spa

Property class: 4

Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast for a fee
A large indoor swimming pool with clear blue water, surrounded by walls with a mix of stone and tile textures. There are lounge chairs and a small seating area with tables.
A bar area with a variety of liquor bottles, a cash register, and bar stools.
A large, red-brick building with multiple wings, surrounded by lush greenery and fields.
A large indoor swimming pool with a tiled wall, a bench, and a small jacuzzi area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$188
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪4 min drive‬
  • Place, Prinknash Abbey
    ‪9 min drive‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪10 min drive‬

Room options

View all photos for Classic King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Classic King Room

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Accessible King Room

A hotel room with a large bed, a desk with a chair, a TV, and a small table.

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Family Room

A hotel room with two beds, a desk, a chair, a dresser, and a television.

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Superior King Room

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Cheltenham

At Cheltenham Chase Hotel & Spa, you'll be 6.7 km (4.1 mi) from University of Gloucestershire and 7.7 km (4.8 mi) from Cheltenham General Hospital. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and facials along with access to the hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub as well as access to aerobics classes and yoga classes. 3272 square feet (304 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Cheltenham hotel include Kingsholm Stadium and Gloucester Cathedral.

What's nearby

  • Crickley Hill Country Park - 4 min drive - 4.1 km
  • Prinknash Abbey - 9 min drive - 5.4 km
  • Gloucester Ski and Snowboard Centre - 9 min drive - 10.0 km
  • University of Gloucestershire, Oxstalls Campus - 10 min drive - 8.4 km
  • University of Gloucestershire - 13 min drive - 7.6 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Toby Carvery - ‬3 min walk
  • ‪Twelve Bells Beefeater - ‬13 min walk
  • ‪The Cheese Rollers - ‬3 min drive

About this property

Cheltenham Chase Hotel & Spa

Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and a hairdryer. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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  • Free Wi-Fi
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4.4 out of 5, Excellent, 824 reviews
The price is NZ$155
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham

Cheltenham Chase

Cheltenham Chase Hotel

Cheltenham Chase Hotel QHotels

Cheltenham Chase Hotel QHotels Gloucester

Cheltenham Chase QHotels

Cheltenham Chase QHotels Gloucester

Cheltenham Chase Hotel Gloucester

Cheltenham Chase Gloucester

The Cheltenham Chase Hotel QHotels

Frequently asked questions

What is the cancellation policy at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on 27 Sept 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cheltenham Chase Hotel & Spa?

Yep, Cheltenham Chase Hotel & Spa has a free self car park.

Is there a spa on site at Cheltenham Chase Hotel & Spa?

Yep, there is an onsite spa at Cheltenham Chase Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa has an indoor pool.

Does Cheltenham Chase Hotel & Spa serve breakfast?

Yeah, travelers love the buffet breakfast here! Served weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cheltenham Chase Hotel & Spa?

No, Cheltenham Chase Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cheltenham Chase Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cheltenham Chase Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1007 reviews
Rating 8 - Good. 302 out of 1007 reviews
Rating 6 - Okay. 140 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 49 out of 1007 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with a couple of nearby restaurants and pubs
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean and well located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was lovely and comfortable as were the pillows,breakfast was delicious, staff were very friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and clean friendly staff and good buffet breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and excellent value for money.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great. pool was great and so was the gym nice setting, and the car park was very safe, secure and free!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Donna-Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and accommodating
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, all staff very polite
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with nice spa facilities. Bedroom super comfy, clean bathroom with shower over bath. Breakfast was excellent. All staff were very welcoming.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Maria

Liked: Amenities
Disliked: Staff & service
we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extra excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Was a little tired in some places but otherwise a lovely stay with good facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Guy Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good charging station.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities
Average breakfast. Spa and pool is small and busy with locals.
Stayed 1 night in May 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to get away. Spa facilities good and clean room
Stayed 1 night in May 2026
Verified review

6/10 Okay

Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and easy to find. Pool was good size and the steam and sauna empty when we were there .clean changing rooms with code lockers so no need for money. breakfast had plenty of choices.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and staff were friendly just felt a little short staffed on occasion
Stayed 1 night in May 2026
Verified review

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Easy to get to. Toby Carvery next door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in excellent condition and great spa facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, comfy room, great breakfast. Great base for our day trips.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ms Nicola A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful throughout our stay. The bar area was nice and comfortable for a drink, with a good atmosphere. The restaurant served nice food and we enjoyed our meals. The pool area could have been a little cleaner, and the jacuzzi system was frustrating as it was on a timer, only 4 minutes on and then 10 minutes off, which was quite annoying. The standout part of the hotel was definitely the breakfast and the breakfast staff, who were excellent. Overall, yes, we would stay again.
Stayed 2 nights in Jun 2026