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Hotel Clad

3.5 star property
Hotel with free parking, steps from Gotemba Premium Outlets

Photo gallery for Hotel Clad

Lobby
Lobby
Property amenity
Hot springs
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available
The current price is NZ$374
15 Oct - 16 Oct

Explore the area

View map
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023
  • Place, Gotemba Premium Outlets
    ‪2 min walk‬
  • Place, Ōwakudani
    ‪17 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪21 min drive‬

Room options

View all photos for Forest Side Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Forest Side Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Fuji View Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fuji View Twin Room

  • Sleeps 3

View all photos for Fuji View Deluxe Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fuji View Deluxe Twin Room

  • Sleeps 2

View all photos for Forest Side Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Forest Side Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Triple), Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Twin Room (Triple), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room with Mt.Fuji view, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Double Room with Mt.Fuji view, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Mt.Fuji view

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Twin Room with Mt.Fuji view

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room from Triple with Mt.Fuji view, Non Smoking

View from room

Twin Room from Triple with Mt.Fuji view, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Brooklyn Room

Interior

Brooklyn Room

  • Sleeps 2

View all photos for Fuji View Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fuji View Double Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Fashion Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fashion Room

  • Sleeps 2

View all photos for Fuji View Deluxe Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fuji View Deluxe Double Room

  • Sleeps 2

View all photos for Classic USA Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Classic USA Room

  • Sleeps 2

View all photos for Forest Side Triple Non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Forest Side Triple Non-smoking

  • Sleeps 3

View all photos for Fuji View Triple Room Non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Fuji View Triple Room Non-smoking

  • Sleeps 3

About the area

Gotemba

At Hotel Clad you'll be steps from Gotemba Premium Outlets and 1.9 km (1.2 mi) from Lake Higashiyama. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include spa services and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3.5-property class Gotemba hotel include Fuji Speedway and Fuji-Hakone-Izu National Park.

What's nearby

  • Gotemba Premium Outlets - 2 min walk - 0.2 km
  • Hakone Venetian Glass Museum - 15 min drive - 12.0 km
  • Ōwakudani - 17 min drive - 14.7 km
  • Hakone Kowakien Yunessun - 21 min drive - 16.7 km
  • Hakone Open Air Museum - 22 min drive - 17.3 km

Getting around

  • Gotemba Station - 9 min drive
  • Tokyo (HND-Haneda) - 88 min drive

Restaurants

  • ‪Shake Shack - ‬1 min drive
  • ‪そば処吉野家 - ‬6 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪さわやか - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Hotel Clad

Hotel with free parking, steps from Gotemba Premium Outlets
There's a restaurant on site. Public spaces have free WiFi. Hotel Clad also features spa services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 182 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Dining venue
Hotel Clad offers 182 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Gotemba hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen).

Similar properties

Front of property

Dormy Inn Express Gotemba Hot Springs

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 539 reviews
Dormy Inn Express Gotemba Hot Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • A restaurant

Restaurants on site

  • ダイニング花衣

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1375 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Clad Hotel
Hotel Clad Gotemba
Hotel Clad Hotel Gotemba

Frequently asked questions

What is the cancellation policy at Hotel Clad?

Hotel Clad offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Clad?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Clad on 15 Oct 2025 start from NZ$373.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Clad?

Yep, Hotel Clad has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Clad?

The closest beach to Hotel Clad is Miyukinohama Beach (19.3 km).

Is there a spa on site at Hotel Clad?

There's no onsite spa, but this property does offer spa services.

Does Hotel Clad serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Clad?

No, Hotel Clad does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Clad?

Yep, you can grab a meal at Hotel Clad's onsite restaurant.

What time are check-in & check-out at Hotel Clad?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Clad?

No, pets are not allowed.

Hotel Clad Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 803 reviews
Rating 8 - Good. 195 out of 803 reviews
Rating 6 - Okay. 53 out of 803 reviews
Rating 4 - Poor. 14 out of 803 reviews
Rating 2 - Terrible. 7 out of 803 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

zorigoo

Stayed 1 night in Jul 2025

10/10 Excellent

zorigoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and onsen is fabulous
Stayed 1 night in Jul 2025

10/10 Excellent

Zorigtbaatar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

chen

Liked: Staff & service
Disliked: Property conditions & facilities
Too crowded and the room is not properly cleaned. It feels like people keep coming and go staff doesn’t have enough time to clean
Stayed 1 night in Jun 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay overnight at Gotemba. With access to the spa in the same building. Location is great and full of amenities. Only complaint is the in-house restaurant which offers buffet only and at a very high price. They used to offer great à la carte option, too bad that’s not available any more.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It was much better than I expected for the area.
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Nice hotel. Good amenities
Stayed 1 night in May 2025

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big room with easy accessibility
Stayed 1 night in Jan 2025

10/10 Excellent

Mei Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice for going to outlet mall and staying a night
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel we loved our stay
Stayed 2 nights in Mar 2025

8/10 Good

Wan Ling

Stayed 1 night in Mar 2025

10/10 Excellent

kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view of Fuji mountain and the hot springs
Stayed 1 night in Mar 2025

10/10 Excellent

Cheuk hang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, only 2 problems. First, the shuttle bus schedule is broken, only 6 rides each day. It would be better by each appointment pointing or taxi ride discounts. Second, lag of massage staffs also makes the appointment broken because hotel have more empty bed than customer usage.
Stayed 1 night in Mar 2025

8/10 Good

Kanthat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to outlet.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the onsen
Stayed 2 nights in Feb 2025

8/10 Good

Arlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Liked: Staff & service, property conditions & facilities, room comfort

Amazing views!

Amazing views from the Mount Fuji side! The room is a bit small but super clean and the staff is amazing. The buffet is a tad expensive but has a pretty wide range of food.
Stayed 4 nights in Dec 2024

8/10 Good

Clarence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Clad had such an amazing view of Mt. Fuji. Had a great stay and it was nice that it was right beside the outlet mall.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuen Pik Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The environment and room design is excellent and make people feel very relaxing. The buffet dinner is reasonably priced with various choices and good quality. It’s really a great decision to stay one night in this hotel to allow sufficient time to do shopping and enjoy the tranquility of the environment and the onsen, it’s a great experience!
Stayed 1 night in Dec 2024

8/10 Good

BELLA

Stayed 1 night in Nov 2024

10/10 Excellent

Anthea

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel beside Gotemba Premium Outlet w Mt Fuji view

Very conveniently located hotel for Gotemba Outlet Shopping purposes. Beautiful hotel & nice bedroom with Mt Fuji view. Gotemba Premium Outlet is right beside Hotel Clad. Lobby provides water (hot & cold) & green tea. Flaw: the staff are very strict on check in time, not a minute earlier allowed, exactly 3pm or after. Another thing to note: Hotel’s restaurant closes quite early & the restaurants / food court at Gotemba Premium Outlet closes by 8pm or earlier. So do make sure you get your food / dinner before the shops closed!
Entrance to Onsen
Dining area in hotel
Cosy corners in hotel
Entrance to hotel & Onsen
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the outlet shopping was just across from the hotel
Stayed 2 nights in Oct 2024