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Chocoland Hotel Gramado

Property class: 4

Photo gallery for Chocoland Hotel Gramado

A large, ornate building with multiple balconies and arched windows.
A buffet with various desserts and pastries.
Two characters on a staircase with a building in the background.
A spacious living room with a fireplace, plush seating, and a decorative ceiling.
A hotel room with a unique chocolate-themed headboard, a large bed with a brown and white striped bedspread, and a view of a curtain.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is NZ$172
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000
  • Place, Expo Gramado
    ‪16 min walk‬
  • Place, Orchids Park
    ‪16 min walk‬
  • Place, Gramado Central Avenue
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪87 min drive‬

Room options

View all photos for Suite Choco Blanc

A bedroom with a large bed, bedside tables, a nightstand, an air conditioning unit, and a door with a mirror.

Suite Choco Blanc

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Murphy Bed

View all photos for Suite Trufa

A well-appointed hotel room with a large bed, a nightstand, a dresser, and a television.

Suite Trufa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Chocolotra

A hotel room with a bed, a TV, curtains, a chair, and a bedside table.

Suite Chocolotra

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Chocolover

A modern bedroom with a wooden desk, a chair, a bed with green bedding, and a nightstand.

Suite Chocolover

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Espumante com banheira

A hotel room with a large bed, bedside table, nightstand, and a chair.

Espumante com banheira

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Vinho Branco

A bedroom with a large bed, a nightstand, a wall-mounted lamp, and an air conditioning unit.

Suite Vinho Branco

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Vinho Tinto

A bedroom with a large bed, a vanity with a mirror, and a chair.

Suite Vinho Tinto

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Bombom-predio anexo

A hotel room with a large bed, a nightstand, and an air conditioning unit.

Suite Bombom-predio anexo

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Bombom Familia - Predio Anexo

Room

Suite Bombom Familia - Predio Anexo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Bombom Familia 5 - Predio Anexo

A hotel room with a bed, a desk, and an air conditioning unit.

Suite Bombom Familia 5 - Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Suite Bombom Conjugada- Predio Anexo

A hotel room with a large bed, bedside tables, and a wardrobe.

Suite Bombom Conjugada- Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

About the area

Gramado

At Chocoland Hotel Gramado you'll be within just a 15-minute stroll of Orchids Park and Expo Gramado. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the sauna, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Floresta hotel include Gramado Central Avenue and Gramado Covered Street.

What's nearby

  • Expo Gramado - 16 min walk - 1.4 km
  • Orchids Park - 16 min walk - 1.4 km
  • Gramado Central Avenue - 3 min drive - 2.0 km
  • Korvatunturi Theater - 3 min drive - 2.0 km
  • Centro Municipal de Cultura I - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 89 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Campero Hamburguer - ‬11 min walk
  • ‪White Fly - ‬2 min drive
  • ‪Bella Gramado - ‬2 min drive
  • ‪Hui! Poke House - ‬15 min walk

About this property

Chocoland Hotel Gramado

As a guest of Chocoland Hotel Gramado, you'll find 2 hot tubs, an indoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, gift shops/newsstands, and a garden are also featured at Chocoland Hotel Gramado. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

  • 76 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Chocoland Hotel Gramado offers 76 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 50-inch LED televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs and body treatments.

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$160
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (BRL 38.50 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 February to 12 March:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 7 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 38.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chocoland Hotel Gramado Hotel
Chocoland Hotel Gramado Gramado
Chocoland Hotel Gramado Soft Opening
Chocoland Hotel Gramado Hotel Gramado

Frequently asked questions

What is the cancellation policy at Chocoland Hotel Gramado?

Chocoland Hotel Gramado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chocoland Hotel Gramado?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Chocoland Hotel Gramado on 17 Nov 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chocoland Hotel Gramado?

Yep, Chocoland Hotel Gramado has secured valet parking for BRL 38.50 per day.

Is there a spa on site at Chocoland Hotel Gramado?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Chocoland Hotel Gramado have a pool?

Chocoland Hotel Gramado has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 9:30 PM.

Does Chocoland Hotel Gramado serve breakfast?

You bet, free buffet brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Chocoland Hotel Gramado?

No, Chocoland Hotel Gramado does not offer an airport shuttle service.

Is there a bar or restaurant at Chocoland Hotel Gramado?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chocoland Hotel Gramado?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Chocoland Hotel Gramado?

No, pets are not allowed.

Chocoland Hotel Gramado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 279 reviews
Rating 8 - Good. 49 out of 279 reviews
Rating 6 - Okay. 29 out of 279 reviews
Rating 4 - Poor. 18 out of 279 reviews
Rating 2 - Terrible. 12 out of 279 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially the staff. Love it
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Sooo chocolatey
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tudo muito bom. Um espetáculo pra quem vai com criança
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Não é um hotel novo, porém as crianças adoraram, valeu por isso, que era o objetivo. Tem a neve no café da manhã com os personagens etc Café da manhã médio e comida do restaurante deixou a desejar. Piscina com azulejos encardidos ou antigos, se forem antigos, parece sujo. Equipe de funcionários super atenciosos, que apesar do empenho, ficamos sem tv . Se voltaria? Não . Custo benefício alto.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível! Perfeito para família.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Minha experiência de uma única diária no Chocoland Hotel Gramado deixou bastante a desejar, saindo com uma má impressão do serviço e da gestão geral do hotel, que não entrega o que promete pelo valor cobrado. A começar pelo fondue, serviço pago à parte e um dos mais caros da cidade, onde o queijo queimava no fundo das panelas em todas as mesas, deixando um cheiro horrível de queimado e estragado no ambiente, a carne veio muito passada e fria, o chocolate não estava quente e o atendimento demorou muito. As atrações prometidas também frustraram muito minhas filhas: o pocket show gerou uma longa espera para verem apenas a fadinha dançando rapidamente, a famosa cascata de chocolate não funcionou no café da manhã e o chocolate quente da recepção, que dizem ser disponível toda hora, acabava rápido e frequentemente não tinha. Para completar a indignação, não pudemos usar a área de lazer, pois a piscina estava em manutenção, uma jacuzzi não funcionava e a outra estava ocupada. O hotel conta com pontos positivos, como quartos bonitos, decorados e cheirosos, uma brinquedoteca super legal próxima às acomodações, a atividade da fábrica de barra para as crianças e um café da manhã gostoso e diversificado. Além disso, os meninos da recepção foram muito gentis e o Alquimista Theo foi extremamente cordial e trouxe uma mensagem muito bacana no café. Os funcionários são atenciosos, mas parecem visivelmente cansados e sobrecarregados. Em resumo, quarto e café da manhã estão ok, mas o resto não!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem maravilhosa, com certeza voltaremos
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O ar concicionado do quarto somente aquece, ou ventila ar quente, e a resposta do hotel é que devido o inverno eles não permitem o ar frio, então para as pessoas que sentem calor, tem que dormir de janela aberta, eu sinceramente nunca fiquei num hotel que tem esse tipo de regra, pois cada pessoa sente frio ou calor de forma diferente, e isso foi algo ao meu ver muito ruim por parte do hotel. Tive que dormir todas as noites de janela aberta e infelizmente sai do hotel com a garganta inflamada e estou até o momento tomando antibioticos.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência no hotel foi muito positiva. O atendimento de toda a equipe foi excelente, sempre com muita cordialidade e atenção. Também utilizamos o serviço de room service e não nos decepcionamos: a comida chegou rapidamente, bem apresentada e muito saborosa. O café da manhã merece um elogio à parte, com grande variedade, produtos de qualidade e tudo muito bem organizado. O único ponto que nos desagradou foi o convite para conhecer o hotel, que acabou sendo uma apresentação para venda de uma associação no 6º andar. A forma como o convite foi feito não deixou isso claro desde o início, o que gerou um certo desconforto. Acreditamos que seria mais transparente informar previamente o real objetivo, para que os hóspedes possam decidir se desejam participar. Fora esse episódio, nossa estadia foi excelente e certamente recomendamos o hotel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pontos Positivos: Cama confortável, local bem limpo e com chocolate quente o dia todo. Café da manhã impecável, excelente. Tem estacionamento e é ok, porém, é pago a parte e ainda é caro. Pontos Negativos: -Ausência de calefação: Não há sistema de aquecimento por calefação, o que torna todos os ambientes extremamente frios. Isso gera grande desconforto: ao entrar no quarto, o ambiente está gelado; durante a madrugada, o banheiro é ainda pior, com chão e vaso sanitário muito frios, tornando a experiência desagradável. -Sistema de acesso ao quarto: Outro ponto negativo é a porta, que não utiliza cartão magnético, mas sim senha. Isso obriga o hóspede a memorizar ou anotar a senha no celular para conseguir entrar. Diferente de outros hotéis, onde basta passar o cartão já em mãos, aqui é necessário parar na porta e digitar a senha, o que é pouco prático e bastante incômodo. -Portas com aberturas inferiores(Quase 2 dedos de altura de abertura): As portas possuem uma abertura muito grande na parte inferior, o que gera insegurança. Essa falha permite a entrada de insetos, pequenos animais ou até mesmo facilita a ação de intrusos. Além disso, o isolamento acústico é inexistente: todos os sons passam livremente, tanto de dentro para fora quanto de fora para dentro do quarto. O problema também afeta o conforto térmico, já que o frio entra e o calor escapa, deixando o quarto ainda mais gelado.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um sonho perfeito para família
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness
janela com cupim janela nao abri cheia de sujeira eles pegaram uma casa antiga e so colocaram adesivo por cima nao indico
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
A única coisa boa foi o quarto, sendo que não deu para descansar, pois tinha muito barulho vindo debaixo!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ótimo hotel, café da manhã impecável, equipe de funcionários bem atenciosos e educados.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã mais bonito do que gostoso. Demoraram uns 15 minutos para repor o leite. Cama confortável. Fiquei na suíte Bombom, a acústica não é boa. Foi uma experiência bacana pois fui com minha filha, mas não repito o hotel. Também a interação no café deixou a desejar. Poderia ter assistência de um gerente bem qualificado para reparar pequenos detalhes como repor o leite no café da manhã, sendo um ingrediente fundamental. Não tinha máquina de café.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima experiência. O hotel é muito encantador e os funcionários acolhedores. Café da manhã com variedade e equilíbrio entre o público infantil e adulto. Acomodação confortável e atividades criativas. Voltaria outras vezes com certeza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Café da Manhã maravilhoso equipe de atendimento Sensacional
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Lugar tumultuado e barulhento, mesmo à noite quando criança dormem mais cedo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Itens do café da manhã que deveriam estar quentes, estavam frios !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Faltou Ar condicionado com opção de quente, para dias muito frio! Foi perguntado a recepção a respeito e a resposta foi que deve ser solicitado junto a recepção por aquecedor portáteis.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Experiência maravilhosa. As crianças amaram cada cantinho do hotel. Voltaremos!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelentr, tudo impecável. Recomendo!
Stayed 3 nights in Feb 2026