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Life Hotel Portal

3.0 star property

Photo gallery for Life Hotel Portal

Free daily buffet breakfast
Restaurant
Front of property
Deluxe Triple Room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
R. Serrana, 235 – Planalto, Gramado, RS, 95670-000
  • Place, Black Lake Park
    ‪9 min walk‬
  • Place, Mini Mundo
    ‪17 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬

Room options

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 26 sq m
  • Sleeps 2

View all photos for Single Room with Heating

Minibar, free WiFi

Single Room with Heating

  • 22 sq m
  • Sleeps 1

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 17 sq m
  • Sleeps 3

About the area

Gramado

Life Hotel Portal places you steps from Gramado Gateway and within a short 5-minute stroll of Perfume Museum. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include tour/ticket assistance and a television in a common area. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Tirol hotel include Gramado Covered Street and Snowland Park.

What's nearby

  • Gramado Gateway - 1 min walk - 0.0 km
  • Black Lake Park - 9 min walk - 0.8 km
  • Mini Mundo - 17 min walk - 1.5 km
  • Gramado Central Avenue - 3 min drive - 2.3 km
  • Gramado Covered Street - 3 min drive - 2.6 km

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 103 min drive

Restaurants

  • ‪Galeto Itália - ‬15 min walk
  • ‪Miroh! Chocolate Makes - ‬3 min drive
  • ‪Château Allemand - ‬10 min walk
  • ‪Restaurante Quintanilha - ‬17 min walk
  • ‪Bar Lanches - ‬11 min walk

About this property

Life Hotel Portal

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Life Hotel Portal also features tour/ticket assistance and a television in common area. Self parking is free.

This 3-star Gramado hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
Life Hotel Portal offers 37 air-conditioned accommodations with minibars and free toiletries. LCD televisions come with satellite channels.

Bathrooms include a shower. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Front of property
Life Hotel Infinity
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 494 reviews
The price is NZ$55
includes taxes & fees
22 Mar - 23 Mar
Life Hotel Infinity

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Encantos Portal
Encantos Portal Gramado
Encantos Portal Hotel
Encantos Portal Hotel Gramado
Encantos Portal Hotel Gramado, Brazil
Encantos Portal Hotel
Life Hotel Portal Hotel
Life Hotel Portal Gramado
Life Hotel Portal Hotel Gramado

Frequently asked questions

What is the cancellation policy at Life Hotel Portal?

Life Hotel Portal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Life Hotel Portal?

Yep, Life Hotel Portal has a free self car park.

Does Life Hotel Portal serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Life Hotel Portal?

No, Life Hotel Portal does not offer an airport shuttle service.

What time are check-in & check-out at Life Hotel Portal?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Life Hotel Portal?

No, only service animals are allowed.

Life Hotel Portal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 323 reviews
Rating 8 - Good. 96 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 20 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Asad

Stayed 2 nights in Apr 2024

10/10 Excellent

taflemer, Elkins Park, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just outside Gramado

We enjoyed this hotel because we did not pay for extras that we would not use. The rooms are clean. WIFI is included and easy to use. The included breakfast is typical for Brazil and most enjoyable. The hotel staff are very helpful, friendly and efficient. I compare this to a smaller version of a USA Hampton Inn or Holiday Inn Express with a Brazilian flare.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Bem em frente ao pórtico de Gramado, com acesso relativamente rápido ao centro. Nova direção empenhada em melhorar as condições do hotel. Ficaria lá novamente com certeza
Stayed 1 night in Dec 2025

4/10 Poor

Luis carlos

Liked: Cleanliness, staff & service
Os funcionários foram simpáticos e solicitos mas hotel tem muitos pontos a melhorar: • wifi não funcionou direito durante toda a estadia e como o sinal de rede tim e péssimo ficamos sem internet. • no meio da estadia o sina de tv tbm falhou entao nao tive uma boa experiência
Stayed 6 nights in Dec 2025

2/10 Terrible

Fabio

Não foi possível ficarmos no hotel. Estivemos no hotel pela manhã, antes do check-in, para verificar se estava tudo ok com a reserva e se poderíamos antecipar o check-in. A recepcionista nos informou que havia um problema na limpeza dos quartos devido à falta de pessoal e que o check-in só seria liberado após as 15h. Porém, 15 min após sairmos do hotel, recebemos um contato da recepção nos informando que o hotel não tinha mais vagas e que seríamos realocados para outro hotel da rede. Esse outro hotel ficava distante do que havíamos reservado, e perdemos um bom tempo até que a comunicação entre os hotéis fosse estabelecida e pudéssemos finalmente fazer o check-in. O segundo hotel era mais barato, mas não recebemos o valor da diferença. No segundo hotel, o estacionamento era pago, então a estadia ficou mais cara.
Stayed 1 night in Nov 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível
Stayed 3 nights in Nov 2025

8/10 Good

Amélia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar no estacionamento e na qualidade do colchao funcionarios muito educados e prestativos
Stayed 3 nights in Oct 2025

8/10 Good

POLYANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é muito bom! Café da manhã bem feito, bom atendimento, sempre deixavam novas toalhas, chuveiro quente (o que é bem importante no frio) e camas bem confortáveis! Meu único ponto mesmo é no banheiro do nosso quarto que na maioria das vezes molhava o chão quando tomávamos banho.
Stayed 5 nights in Oct 2025

10/10 Excellent

RONIVAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Myrtes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rafael

Stayed 4 nights in Aug 2025

6/10 Okay

Diana Elena

Travelled with family

Análise real

Aparentemente limpo, cheiro deve ser da mobília velha, pia do banheiro a água da torneira inunda o balcão e o chão, o acento do vaso é ruim. Houve um acidente externo que rompeu o cano de água ( isso não foi responsabilidade do hotel), mas faltou água no fim da tarde do dia 06/09, ficamos sem água pra qualquer coisa, banho só no dia 07/09. Ainda que nós chegamos no hotel fim do dia apenas para dormir. Pra nós o hotel foi tipo passagem, seria terrível se tivesse que ficar ali algum tempo ocioso. O café da manhã não é lá essas coisas. Minha análise é que precisa uma reforma nas instalações desde a recepção até a mobília. O preço pago pelo ofertado foi caro, teria conseguido melhor com certeza, e Com certeza não voltaremos.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

THALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

EDILSON

Stayed 1 night in Aug 2025

10/10 Excellent

WASHINGTON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem impecável

Experiência fascinante e agradável a hospedagem
Stayed 3 nights in Aug 2025

10/10 Excellent

Rogério

Stayed 2 nights in Aug 2025

10/10 Excellent

Adenilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos ficar hospedado no Life hotel
Stayed 1 night in May 2025