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Exclusive Gramado Hotel & Spa by Gramado Parks

Property class: 3.5

Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall.
A modern indoor lounge area with reclining chairs and a stone wall backdrop.
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors.
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall.
A buffet setup with various food items and plates.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$127
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Place, Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Place, Santa Claus Village
    ‪14 min walk‬
  • Place, Gramado Covered Street
    ‪6 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪90 min drive‬

Room options

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(59 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Gramado

A family-friendly stay in Gramado awaits you at Exclusive Gramado Hotel & Spa by Gramado Parks. Within steps you'll find Hollywood Dream Cars Museum and Prawer Chocolate Museum. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .Lobby Bar is the hotel's own piano bar. Enjoy the gym, kids' swimming pool and pool loungers as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Near this 3.5-property class Dutra hotel, you'll find Gramado Covered Street.

What's nearby

  • Hollywood Dream Cars Museum - 1 min walk - 0.2 km
  • Orchids Park - 4 min walk - 0.4 km
  • Super Carros - 9 min walk - 0.8 km
  • Santa Claus Village - 14 min walk - 1.2 km
  • Gramado Covered Street - 6 min drive - 3.3 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive

Restaurants

  • ‪Rasen Braza - ‬11 min walk
  • ‪Carne & Osso Steakhouse - ‬17 min walk
  • ‪Restaurante Aquecee - ‬3 min walk
  • ‪Pizzaria Heróis Da Pizza - ‬6 min walk
  • ‪Chocolate Caseiro Planalto - ‬3 min drive

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Exclusive Gramado Hotel & Spa by Gramado Parks offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A children's pool, spa services, and a terrace are also featured at the family-friendly Exclusive Gramado Hotel & Spa by Gramado Parks. Parking is available for a fee.

This 3.5-star Gramado hotel is smoke free.

  • 187 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and a safe. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exclusive Gramado Hotel & Spa by Gramado Parks

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: BRL 50.00 per day
  • Valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Frequently asked questions

What is the cancellation policy at Exclusive Gramado Hotel & Spa by Gramado Parks?

Exclusive Gramado Hotel & Spa by Gramado Parks offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Exclusive Gramado Hotel & Spa by Gramado Parks?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Exclusive Gramado Hotel & Spa by Gramado Parks on 6 Oct 2026 start from NZ$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yep, Exclusive Gramado Hotel & Spa by Gramado Parks has a secured covered self car park for BRL 50.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yep, there is an onsite spa at Exclusive Gramado Hotel & Spa by Gramado Parks. You'll enjoy services like massages.

Does Exclusive Gramado Hotel & Spa by Gramado Parks have a pool?

Exclusive Gramado Hotel & Spa by Gramado Parks has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is Exclusive Gramado Hotel & Spa by Gramado Parks family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as baby baths and children's dinnerware in the guestrooms, it's no surprise that Exclusive Gramado Hotel & Spa by Gramado Parks is a hit with families.

Does Exclusive Gramado Hotel & Spa by Gramado Parks serve breakfast?

Yep, complimentary continental brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Exclusive Gramado Hotel & Spa by Gramado Parks?

No, Exclusive Gramado Hotel & Spa by Gramado Parks does not offer an airport shuttle service.

Is there a bar or restaurant at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Exclusive Gramado Hotel & Spa by Gramado Parks?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Exclusive Gramado Hotel & Spa by Gramado Parks?

No, pets and service animals are not allowed.

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 625 out of 799 reviews
Rating 8 - Good. 111 out of 799 reviews
Rating 6 - Okay. 45 out of 799 reviews
Rating 4 - Poor. 11 out of 799 reviews
Rating 2 - Terrible. 7 out of 799 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise from upstairs but im not that sensitive of a person ... Everything was good. 5/5 experience. Oh! Valet is like 45R per day for your information.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia…. Recomendo demais e levem roupa de banho pois a parte da piscina é incrível
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bem arrumado e limpo. Funcionários prestativos sempre.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com boa estrutura, cama confortável, enxoval excelente, mas na minha opinião pecaram no restaurante. O café da manhã foi excelente todos os dias da minha estadia, mas um dia que eu quis uma simples porção de fritas a noite me decepcionei muito. Me foi entregue uma porção muito mau feita, muito oleosa, murcha e fria. A camareira impecavel na arrumação e limpeza do quarto. O atendimento na piscina foi muito bom.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã já foi melhor em outras hospedagens anteriores com o meu pai.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecável nossa estadia.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários extraordinários, quarto limpo, café da manhã foi excelente, hotel novo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso e agradável, só uma observação, chuveiro demorava aquecer, e tinha dia que apenas ficava morno, fluxo baixo de água e água do mesmo emposava, demorava escoar criando uma piscina no box. Fora isso muito bom.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, limpeza e conforto do quarto, e das instalações do hotel, atendimento da equipe, qualidade do café da manhã. Enfim, estava tudo incrível. Não tenho do que reclamar. Quarto muito aconchegante , daqueles que a gente realmente sente que está em um hotel bom, trazendo a boa experiência de viajante. O único ponto que acho que ressaltaria é que a camareira esqueceu duas vezes seguidas de tirar os pratos do serviço de quarto, acredito que tenha sido uma falta de atenção. Alerto apenas para reforçarem com o staff esse ponto que é importante, pois é uma questão de higiene.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários extremamente prestativos, excelente hospedagem tivemos, tudo impecável
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, boa localização, lugar aconchegante, funcionários prestativos, excelente café da manhã
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Confesso que pelas fotos esperava mais do hotel. O quarto é bom, a cama era boa, mas não era aquela cama maravilhosa de hotel que se espera de um hotel desse porte. O café da manhã tem muitas opções mas todo santo dia é exatamente a mesma coisa, no terceiro dia já está bem enjoativo. Agora algo que me chocou foi que o hotel não tem estacionamento incluído e eles cobram 45 reais por dia para parar seu carro num estacionamento! Deveriam avisar isso antes! Pontos muito positivos foram a limpeza, pois o hotel é extremamente limpo e cheiroso, a equipe da limpeza está de parabéns! Os lençóis e os corredores, tudo muito cheiroso! E o outro ponto positivo é a equipe do hotel em geral! Todos muito simpáticos e cordiais!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Excelente custo benefício.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia impecável. Quarto com tamanho excelente, café da manhã bem satisfatório e áreas de convivência/lazer muito boas. Sem dúvidas, voltarei ao exclusive numa próxima ida a Gramado.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Bom hotel, com algumas ressalvas que podem ser melhoradas. Presenciamos, falta de preparo de alguns funcionários, para lidar com os hóspedes. Poderiam ser mais prestativos e cordiais, especialmente na equipe que organizava o buffet do café da manhã. Ainda relativo ao café da manhã, o hotel deixou a desejar. Poderiam ser ofertados pães integrais. Os disponíveis eram ofertado a apenas em sanduíches prontos. Alguns dos bolos estavam secos e os pães franceses murchos. O café passado estava frio. A sala do café é ampla e agradável. Em uma das oportunidades tivemos que aguardar por nosso carro, no saguao, por mais de 20 minutos. Apenas 1 funcionário trabalhando, no horário de pico e com hotel cheio. Tivemos que trocar de quarto porque o ar condicionado do nosso quarto estava quebrado. Pedimos na recepçãopara que fosse olhado quando saímos do hotel durante o dia, mas a equipe não deu retorno para nós.Chegamos tarde, crianças dormindo, tivemos que arrumar todas as malas e ir para o outro quarto.Muito desagradável. Minha esposa usou o banheiro do hotel, na recepção. O trinco estava solto. Alertou na recepção sobre o risco de uma criança ficar presa pelo lado dentro. Não retornaríamos ao mesmo hotel.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sistema de ar condicionado esquisito, apto muito frio e sem permitir elevar a temp. Após horas o apto teve que ser trocado: ai a temp aumentou (mas quem comanda é uma central do hotel, o comando individual é “fake”. Desagradável e recepção demora a resolver… único ponto ruim do hotel - principalmente tratando-se do frio na ocasião…
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bom, equipe de funcionários educados e prestativos, café da manhã bem variado, área da piscina maravilhosa.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo equipe atenciosa cafe manha excelente
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom vale a pena ir com criancas
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel simplesmente maravilhoso! Muito aconchegante, limpo, café da manhã majestoso, funcionários muito educados e prestativos, quartos grandes. O unico defeito do hotel é cobrar pelo estacionamento diariamente, se nao, ele seria perfeito.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Educação dos funcionários, localização e boas instalacoes
Stayed 3 nights in Jun 2026

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