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Hotel Querência

3.0 star property

Photo gallery for Hotel Querência

Free daily buffet breakfast
Creator video - submitted by Rota dos Viajantes
Reception
Pool
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$116
includes taxes & fees
2 Aug - 3 Aug

Explore the area

View map
R. São Pedro, 1390, Gramado, RS, 95670-000
  • Place, Expo Gramado
    ‪5 min walk‬
  • Place, Gramado Central Avenue
    ‪12 min walk‬
  • Place, Gramado Covered Street
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Room

Room

Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Gramado

At Hotel Querência you'll be within just a 10-minute stroll of Orchids Park and Expo Gramado. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers a 24-hour front desk, a garden and tour/ticket assistance. Additionally, you'll find a snack bar/deli and a microwave in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3-property class Vila Suica hotel include Gramado Covered Street and Snowland Park.

What's nearby

  • Orchids Park - 4 min walk - 0.4 km
  • Expo Gramado - 5 min walk - 0.4 km
  • Gramado Central Avenue - 12 min walk - 1.0 km
  • Gramado Covered Street - 16 min walk - 1.4 km
  • Santa Claus Village - 19 min walk - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Espetinho São Roque - ‬9 min walk
  • ‪Giostra - ‬12 min walk
  • ‪Restaurante ITA Brasil - ‬8 min walk
  • ‪Serenissima Panetteria - ‬10 min walk

About this property

Hotel Querência

There's a snack bar/deli on site. Free breakfast is served daily. The business-friendly Hotel Querência also features tour/ticket assistance, a garden, and a television in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gramado hotel.

  • 34 guestrooms or units
  • 2 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Hotel Querência offers 34 air-conditioned accommodations with minibars and a hairdryer. Business-friendly amenities include desks and telephones. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property entrance
Hotel Monte Felice Bosque
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  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 583 reviews
Hotel Monte Felice Bosque

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 60 per pet, per night
  • Maximum 1 (weight limit: 13 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Pousada Querência Gramado
Querência Gramado
Hotel Querência Hotel
Hotel Querência Gramado
Hotel Pousada Querência
Hotel Querência Hotel Gramado

Frequently asked questions

What is the cancellation policy at Hotel Querência?

Hotel Querência offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Querência?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Querência on 2 Aug 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Querência?

Yep, Hotel Querência has a free self car park.

Does Hotel Querência serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Querência?

No, Hotel Querência does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Querência?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Querência?

Furry friends are welcome at Hotel Querência, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 6 kg per pet.

Hotel Querência Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 117 reviews
Rating 8 - Good. 23 out of 117 reviews
Rating 6 - Okay. 2 out of 117 reviews
Rating 4 - Poor. 0 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nichollas

Liked: Cleanliness, staff & service, amenities
Gostaria de parabenizar todo a equipe do Hotel Querência, tivemos um atendimento sensacional de todos os funcionários, todos super educados, sempre com sorriso no rosto, respeitosos, atenciosos, simpáticos. Além disso, gostaria de exaltar o carinho da Dona Cecilia com todos os hospedes, sempre se colocando a disposição e se importando com o bem estar de todos, fora o café da manhã que é um show a parte. Café da manhã com variedades, bem servido e muito gostoso. Localização do hotel muito próxima da Avenida Borges e dos principais passeios. Limpeza dos quartos excelente. Com certeza queremos voltar no Hotel Querência. Atendimento impecável e estrutura do hotel de alto valor.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logo na chegada, durante o rápido check in nos sentimos em casa. Tudo bem organizado, atendimento excelente de todos os funcionários. Higiene impecável, café da manhã maravilhoso, embalado pelo carinho, prazer e alegria da Dona Cecília em servir a todos. Ela é um encanto e nos sentimos verdadeiramente em casa.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Euclides heron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar, café da manhã maravilhoso, quarto bem limpo e arejado fui em um dia muito frio senti falta de calefação no banheiro. Pois no quarto tem ar condicionado!! Outro ponto positivo estacionamento gratuito para os hóspedes.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ayrlonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio, proximo a rua coberta.

O local superrendeu, tudo muito organizado, silencioso, café delicioso, um grande diferencial ter bicicletas que você pode usar para passear pela cidade.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bebida tirada do frigobar

Experiência ruim!! Esqueci uma garrafa no frigobar e recebi a resposta de que ‘nada foi encontrado’ absurdo de atendimento!! Pegaram a minha garrafa e disseram que não tinha nada
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência incrível, excelente serviço e um atendimento primoroso. Destaque para a simpatia e atenção dos colaboradores, em especial a senhora que administra o café, D. Cecília, um amor de pessoa.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, os colaboradores são muito atenciosos, durante toda estada. O café da manhã maravilhoso e mais uma vez os colaboradores foram muito atenciosos.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Hotel ótimo , funcionários muito atenciosos, café da amanhã excelente. A cama é que achei um pouco firme para o meu gosto:) . No demais , recomendo!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Atendimento de primeira, quarto muito bem equipado e confortável. O café da manhã é excelente! Com certeza voltaria a ficar neste hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente! Hotel bem localizado, com estacionamento, cafe excelente, completo, com muitos itens caseiros, preparados com todo carinho, proprietaria muito simpatica, preocupada em oferecer a melhor estadia aos hospedes. Todos os colaboradores muito solícitos e atenciosos. Parabens!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos espaçoso e limpo. Equipe muito cordial e atenciosa. Café da manhã gostoso e variado. Gostamos muito, voltaremos com certeza.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o atendimento é excelente parabens
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

GUILHERME

Liked: Staff & service
tivemos um problema de saúde algumas horas após o check in, com recomendação de retorno para acompanhamento médico. o atendimento foi muito bom e ágil para nosso check out, a equipe do hotel se manteve em contato e sem qualquer solicitação nossa e/ou obrigação, pois nossa reserva no cobria no show, nos foi oferecido a oportunidade de uma nova estadia. obrigado equipe Hotel Querencia
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Paulo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, acomodação espaçosa e tranquilo.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito boa
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Hotel limpo, ótimo atendimento, café da manhã completo e gostoso. Me surpreendi.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Rita de Cássia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento ,hotel muito bom ,recomendo. Voltaremos.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, hotel confortável, bom café da manhã e funcionários muito cordiais. Super recomendo.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrivel!!! excelente hotel
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente Opção em Gramado!

Hotel recentemente reformado, quartos excelentes, café da manhã maravilhoso, funcionários muito atenciosos e gentis, localização muito boa, área da piscina ótima! Super recomendo e voltarei com certeza!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Excelente estadia! Hotel bem localizado, acomodações boas, café da manhã variado, funcionários gentis e prestativos, único ponto a melhorar seria o sinal de wi-fi, fora isso só elogios!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Roselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Local agradável e equipe muito atenciosa, local de fácil acesso e próximo do centro.
Stayed 4 nights in Dec 2022

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