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Hotel QuerĂȘncia

3.0 star property

Photo gallery for Hotel QuerĂȘncia

Pool
Creator video - submitted by Rota dos Viajantes
Free daily buffet breakfast
Garden
Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$102
includes taxes & fees
8 Apr - 9 Apr

Explore the area

View map
R. SĂŁo Pedro, 1390, Gramado, RS, 95670-000
  • Place, Orchids Park
    â€Ș4 min walk‬
  • Place, Gramado Central Avenue
    â€Ș12 min walk‬
  • Place, Gramado Covered Street
    â€Ș16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    â€Ș68 min drive‬

Room options

Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Gramado

At Hotel QuerĂȘncia you'll be within just a 10-minute stroll of Orchids Park and Expo Gramado. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers a 24-hour front desk, a garden and tour/ticket assistance. Additionally, you'll find a snack bar/deli and a microwave in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3-property class Vila Suica hotel include Gramado Covered Street and Snowland Park.

What's nearby

  • Orchids Park - 4 min walk - 0.4 km
  • Expo Gramado - 5 min walk - 0.4 km
  • Gramado Central Avenue - 12 min walk - 1.0 km
  • Gramado Covered Street - 16 min walk - 1.4 km
  • Sao Pedro Church - 19 min walk - 1.6 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • â€ȘMcDonald's - ‬12 min walk
  • â€ȘWood Restaurante & Lounge Bar - ‬12 min walk
  • â€ȘSerenissima Panetteria - ‬10 min walk
  • â€ȘKopenhagen - ‬11 min walk
  • â€ȘEspetinho SĂŁo Roque - ‬9 min walk

About this property

Hotel QuerĂȘncia

There's a snack bar/deli on site. Free breakfast is served daily. The business-friendly Hotel QuerĂȘncia also features tour/ticket assistance, a garden, and a television in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gramado hotel.

  • 34 guestrooms or units
  • 2 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Hotel QuerĂȘncia offers 34 air-conditioned accommodations with minibars and a hairdryer. Business-friendly amenities include desks and telephones. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 60 per pet, per night
  • Maximum 1 (weight limit: 13 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Pousada QuerĂȘncia Gramado
QuerĂȘncia Gramado
Hotel QuerĂȘncia Hotel
Hotel QuerĂȘncia Gramado
Hotel Pousada QuerĂȘncia
Hotel QuerĂȘncia Hotel Gramado

Frequently asked questions

What is the cancellation policy at Hotel QuerĂȘncia?

Hotel QuerĂȘncia offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel QuerĂȘncia?

Yep, Hotel QuerĂȘncia has a free self car park.

Does Hotel QuerĂȘncia serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel QuerĂȘncia?

No, Hotel QuerĂȘncia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel QuerĂȘncia?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel QuerĂȘncia?

Furry friends are welcome at Hotel QuerĂȘncia, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 6 kg per pet.

Hotel QuerĂȘncia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 114 reviews
Rating 8 - Good. 23 out of 114 reviews
Rating 6 - Okay. 2 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logo na chegada, durante o råpido check in nos sentimos em casa. Tudo bem organizado, atendimento excelente de todos os funcionårios. Higiene impecåvel, café da manhã maravilhoso, embalado pelo carinho, prazer e alegria da Dona Cecília em servir a todos. Ela é um encanto e nos sentimos verdadeiramente em casa.
Stayed 10 nights in Jul 2025

8/10 Good

demerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Euclides heron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar, café da manhã maravilhoso, quarto bem limpo e arejado fui em um dia muito frio senti falta de calefação no banheiro. Pois no quarto tem ar condicionado!! Outro ponto positivo estacionamento gratuito para os hóspedes.
Stayed 1 night in May 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso!
Stayed 7 nights in May 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025

10/10 Excellent

Ayrlonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio, proximo a rua coberta.

O local superrendeu, tudo muito organizado, silencioso, cafĂ© delicioso, um grande diferencial ter bicicletas que vocĂȘ pode usar para passear pela cidade.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bebida tirada do frigobar

ExperiĂȘncia ruim!! Esqueci uma garrafa no frigobar e recebi a resposta de que ‘nada foi encontrado’ absurdo de atendimento!! Pegaram a minha garrafa e disseram que nĂŁo tinha nada
Stayed 3 nights in May 2025

10/10 Excellent

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

vivian r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiĂȘncia incrĂ­vel, excelente serviço e um atendimento primoroso. Destaque para a simpatia e atenção dos colaboradores, em especial a senhora que administra o cafĂ©, D. CecĂ­lia, um amor de pessoa.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wanderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, atendimento dos funcionĂĄrios muito bom

Stayed 3 nights in Jan 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, os colaboradores são muito atenciosos, durante toda estada. O café da manhã maravilhoso e mais uma vez os colaboradores foram muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Nicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Hotel ótimo , funcionårios muito atenciosos, café da amanhã excelente. A cama é que achei um pouco firme para o meu gosto:) . No demais , recomendo!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Atendimento de primeira, quarto muito bem equipado e confortåvel. O café da manhã é excelente! Com certeza voltaria a ficar neste hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente! Hotel bem localizado, com estacionamento, cafe excelente, completo, com muitos itens caseiros, preparados com todo carinho, proprietaria muito simpatica, preocupada em oferecer a melhor estadia aos hospedes. Todos os colaboradores muito solĂ­citos e atenciosos. Parabens!
Stayed 1 night in May 2024

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos espaçoso e limpo. Equipe muito cordial e atenciosa. Café da manhã gostoso e variado. Gostamos muito, voltaremos com certeza.
Stayed 4 nights in Dec 2023

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o atendimento Ă© excelente parabens
Stayed 1 night in Nov 2023

10/10 Excellent

VinĂ­cius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Oct 2023

10/10 Excellent

VinĂ­cius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

GUILHERME

Liked: Staff & service
tivemos um problema de saĂșde algumas horas apĂłs o check in, com recomendação de retorno para acompanhamento mĂ©dico. o atendimento foi muito bom e ĂĄgil para nosso check out, a equipe do hotel se manteve em contato e sem qualquer solicitação nossa e/ou obrigação, pois nossa reserva no cobria no show, nos foi oferecido a oportunidade de uma nova estadia. obrigado equipe Hotel Querencia
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023