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Pousada Viena

Property class: 3

Photo gallery for Pousada Viena

A modern living room with a fireplace, a sofa, and a TV.
Property video
A modern building with a sign reading "Bussada Vienna" and a parked white car in front.
A buffet with various food items and condiments.
A modern living room with a fireplace, a blue sofa, and a television mounted on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-096
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Place, Gramado Central Avenue
    ‪3 min walk‬
  • Place, Sao Pedro Church
    ‪7 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

A hotel room with a large bed, a wardrobe, a mirror, and a television.

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A compact hotel room with a wooden floor, a bed, a desk, a chair, a small refrigerator, and a toilet.

Deluxe Double or Twin Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

About the area

Gramado

Pousada Viena places you in the centre of Gramado, within a short 5-minute stroll of Gramado Covered Street and Santa Claus Village. Highlights at this pousada include in-room free WiFi and LED TVs. .This business-friendly pousada offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a free manager's reception and coffee/tea in a common area. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 3-property class Gramado City Centre pousada include Mini Mundo and Black Lake Park.
View more Pousadas in GramadoOpens in a new window

What's nearby

  • Gramado Covered Street - 3 min walk - 0.3 km
  • Gramado Central Avenue - 3 min walk - 0.3 km
  • Santa Claus Village - 5 min walk - 0.4 km
  • Palace of Festivals - 6 min walk - 0.5 km
  • Sao Pedro Church - 7 min walk - 0.7 km

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 114 min drive

Restaurants

  • ‪Casa da Velha Bruxa - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Neni Café Bar Restaurante - ‬6 min walk
  • ‪Bistrot Pastasciutta - ‬5 min walk
  • ‪Alpine La Table - ‬4 min walk

About this property

Pousada Viena

A free manager's reception is offered daily. Public spaces have free WiFi. The business-friendly Pousada Viena also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3-star Gramado pousada is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 2015
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
Pousada Viena offers 20 accommodations with minibars and a hairdryer. 32-inch LED televisions come with cable channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada Viena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

Is parking available at Pousada Viena?

Yep, Pousada Viena has a free self car park and free valet parking. Onsite parking is limited.

Is Pousada Viena family-friendly?

You bet! With amenities such as baby baths and free infant beds in the guestrooms, it's no surprise that Pousada Viena is a hit with families.

Is there a free airport shuttle available at Pousada Viena?

No, Pousada Viena does not offer an airport shuttle service.

What time are check-in & check-out at Pousada Viena?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pousada Viena?

No, pets and service animals are not allowed.

Pousada Viena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 196 reviews
Rating 8 - Good. 62 out of 196 reviews
Rating 6 - Okay. 9 out of 196 reviews
Rating 4 - Poor. 1 out of 196 reviews
Rating 2 - Terrible. 0 out of 196 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Flavio

Liked: Staff & service, amenities
Café da manhã muito bem servido, com variedades. Equipe do hotel muito solicita. Estacionamento é em frente a pousada, com limitação de veículos, portanto em alguns momento precisei deixar na rua ou em um estacionamento com outros carros travando. Porém a equipe do hotel sempre esteve a disposição para me auxiliar. Quarto bom, e banheiro um pouco antigo, com muita umidade.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento, café da manhã delicioso.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Irno

Liked: Cleanliness, staff & service, property conditions & facilities
A localização da Pousada é excelente.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Telma Maria de Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei uma excelente opção a pousada. O principal ponto favorável é a localização. Próxiimo à rua coberta. Os quartos são confortáveis, um pouco pequeno, mas suficiente, no meu quarto havia uma cama de casal e uma de solteiro. Os funcionários são muito educados e solícitos. O café da manhã é bem gostoso, bem caseiro, com poucas variedade, mas muito saborosos, com pães, bolos, ovos, frutas, tudo que precisa. O ruim é que não tem elevador, tem que subir com a mala (mas o funcionário oferece ajuda). Outra coisa ruim é que é uma chave apenas, então quando saímos deixamos na recepção. Super recomendo.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

CINTIA

Disliked: Cleanliness, room comfort
Pousada simples, atendimento bom, limpeza precisa melhorar, café da manhã fica a desejar.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada Top

Quarto muito limpo, café da manhã com muita variedade,.atendimento impecável, muita hospitalidade, muito próximo a rua principal da cidade
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Lugar bem localizado, cama confortável e bem limpo! Único ponto negativo que faz uma diferença é a falta de um elevador, o acesso aos quartos são por escadas, mas no geral a Pousada é muito boa! Café da manhã com boas opções, porém o lugar é pequeno e em determinados horários tem que esperar desocupar mesa para se sentar. Mas no geral tem mais ponto positivo do que negativo. Com certeza voltarei a me hospedar.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

satye

Liked: Cleanliness, property conditions & facilities, room comfort

Boa

Boa , pelo valor, pena que não tem elevador e sem estacionamento , mas muito limpo, silencioso, perto do centro da cidade.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Arlete Fátima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização, mas sujeira é nítida.

Estadia ruim. O quarto não estava sujo, atendimento estranho, café da manhã deixou a desejar. Reiterando novamente, quarto estava sujo.
Sujeira demais. Este apenas um dos cômodos.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Atendimento impecável, quarto limpíssimo, roupas de camas impecáveis, café excelente.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excepcional, todos os funcionários muito prestativos e educados. Limpeza impecável. Ótima localização. Só os quartos que poderiam ser mais iluminados.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv e chuveiro poderiam ser um pouco melhores. No mais, tudo ótimo, vale super a pena.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita e atendimento impecável, quartos e banheiros grandes, cama confortável e ótima roupa de cama. O único ponto que precisa de renovação são as TVs que não são smart, mas é só um detalhe.
Stayed 1 night in May 2025
Verified review

8/10 Good

Janderson Cleiton

Bom

Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Zibia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

A pousada fica bem localizada o que permite passear a pé no centro de gramado. Ambiente tranquilo, limpo, café da manhã bom e ótimo atendimento.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel super agradável! Equipe super simpática e solícita. Sempre bem localizada, há uma curta caminhada da Borges de Medeiros/Rua Coberta.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

EDNILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Loecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima pousada

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorar a acessibilidade.

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptividade incrível, quarto confortável, café da manhã ok (poderia ter mais frutas).
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

WALDEMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Excelente
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024

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