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Pousada Viena

3.0 star property
Pousada with free breakfast, 4-minute walk to Gramado Covered Street

Photo gallery for Pousada Viena

Reception
Property video
Café
Deluxe Double or Twin Room
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NZ$155
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Place, Santa Claus Village
    ‪5 min walk‬
  • Place, Mini Mundo
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪77 min drive‬

Room options

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha) | Television

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

Minibar, desk, blackout curtains, soundproofing

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2020
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

About the area

Gramado

Pousada Viena places you in the centre of Gramado, within a short 5-minute stroll of Gramado Covered Street and Santa Claus Village. Highlights at this pousada include free buffet breakfast and free valet parking. .This business-friendly pousada offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a free manager's reception and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3-property class Gramado City Centre pousada include Mini Mundo and Black Lake Park.
View more Pousadas in GramadoOpens in a new window

What's nearby

  • Gramado Covered Street - 3 min walk - 0.3 km
  • Santa Claus Village - 5 min walk - 0.4 km
  • Gramado Central Avenue - 6 min walk - 0.5 km
  • Mini Mundo - 16 min walk - 1.4 km
  • Black Lake Park - 3 min drive - 2.2 km

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 114 min drive

Restaurants

  • ‪Casa da Velha Bruxa - ‬5 min walk
  • ‪Boteco do Gnomo - ‬4 min walk
  • ‪Bistrot Pastasciutta - ‬5 min walk
  • ‪Johnny Rockets - ‬4 min walk
  • ‪Makanda - ‬4 min walk

About this property

Pousada Viena

Pousada with free breakfast, 4-minute walk to Gramado Covered Street
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. The business-friendly Pousada Viena also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Pousada Viena was completed in June 2020.

This 3-star Gramado pousada is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
Pousada Viena offers 20 accommodations with minibars and a hairdryer. 32-inch LED televisions come with cable channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada Viena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

Is parking available at Pousada Viena?

Yep, Pousada Viena has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at Pousada Viena?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Pousada Viena on 2 Dec 2025 start from NZ$153.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pousada Viena family-friendly?

You bet! With amenities such as baby baths and free infant beds in the guestrooms, it's no surprise that Pousada Viena is a hit with families.

Does Pousada Viena serve breakfast?

You bet, free buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Pousada Viena?

No, Pousada Viena does not offer an airport shuttle service.

What time are check-in & check-out at Pousada Viena?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pousada Viena?

No, pets and service animals are not allowed.

Reviews

Pousada Viena Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 188 reviews
Rating 8 - Good. 60 out of 188 reviews
Rating 6 - Okay. 9 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 0 out of 188 reviews

Reviews

8/10 Good

Lorena

Liked: Staff & service

Agradável

Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay. Caso for ficar alguns dias, sugiro que pegue um outro quarto. O banheiro não estava muito limpo. O café da manhã é ótimo. Os funcionários super atenciosos.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. People friendly. Café da mañha ok..
Stayed 3 nights in Apr 2019

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

satye

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Boa

Boa , pelo valor, pena que não tem elevador e sem estacionamento , mas muito limpo, silencioso, perto do centro da cidade.
Stayed 2 nights in Jul 2025

10/10 Excellent

Misleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Arlete Fátima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização, mas sujeira é nítida.

Estadia ruim. O quarto não estava sujo, atendimento estranho, café da manhã deixou a desejar. Reiterando novamente, quarto estava sujo.
Sujeira demais. Este apenas um dos cômodos.
Stayed 1 night in Jul 2025

10/10 Excellent

Sérgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jeane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

FABIO RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Atendimento impecável, quarto limpíssimo, roupas de camas impecáveis, café excelente.
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excepcional, todos os funcionários muito prestativos e educados. Limpeza impecável. Ótima localização. Só os quartos que poderiam ser mais iluminados.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv e chuveiro poderiam ser um pouco melhores. No mais, tudo ótimo, vale super a pena.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruy A

Stayed 3 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita e atendimento impecável, quartos e banheiros grandes, cama confortável e ótima roupa de cama. O único ponto que precisa de renovação são as TVs que não são smart, mas é só um detalhe.
Stayed 1 night in May 2025

8/10 Good

Janderson Cleiton

Bom

Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Stayed 3 nights in May 2025

8/10 Good

Zibia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

A pousada fica bem localizada o que permite passear a pé no centro de gramado. Ambiente tranquilo, limpo, café da manhã bom e ótimo atendimento.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel super agradável! Equipe super simpática e solícita. Sempre bem localizada, há uma curta caminhada da Borges de Medeiros/Rua Coberta.
Stayed 1 night in Apr 2025

10/10 Excellent

EDNILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025

10/10 Excellent

Loecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima pousada

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ronaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorar a acessibilidade.

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025

10/10 Excellent

Vitor

Stayed 1 night in Dec 2024