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Zermatt Hotel

3.0 star property

Photo gallery for Zermatt Hotel

Reception
Free daily buffet breakfast
Deluxe Twin Room
Standard Quadruple Room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$88
includes taxes & fees
8 July - 9 July

Explore the area

View map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Central Avenue
    ‪18 min walk‬
  • Place, Gramado Covered Street
    ‪4 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

1 bedroom, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

1 bedroom, free WiFi, bed sheets

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

1 bedroom, free WiFi, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Gramado

At Zermatt Hotel you'll be within just a 15-minute stroll of Gramado Gateway and Mundo Encantado. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find laundry facilities and a lift. Each morning free breakfast is served. There's also the convenience of limited parking. .Within a 30-minute walk of this 3-property class Bavaria hotel, attractions include Gramado Covered Street and Gramado Central Avenue.

What's nearby

  • Mini Mundo - 13 min walk - 1.2 km
  • Gramado Central Avenue - 18 min walk - 1.5 km
  • Black Lake Park - 18 min walk - 1.5 km
  • Rua Torta - 3 min drive - 2.0 km
  • Gramado Covered Street - 4 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive

Restaurants

  • ‪Château Allemand - ‬5 min walk
  • ‪Galeto Itália - ‬9 min walk
  • ‪Restaurante Sabor Da Nonna - ‬6 min walk
  • ‪Sopas da Serra - ‬5 min walk
  • ‪Abstrato Wine Bar - ‬13 min walk

About this property

Zermatt Hotel

Free breakfast is served daily. WiFi is free in public spaces. Zermatt Hotel also features laundry facilities, room service (during limited hours), and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Gramado hotel is smoke free.

  • 78 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Zermatt Hotel offers 78 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Hotel Sky
Gramado
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$84
includes taxes & fees
28 June - 29 June
Hotel Sky

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

What is the cancellation policy at Zermatt Hotel?

Zermatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zermatt Hotel?

As of 26 Jun 2026, prices found for a 1-night stay for 2 adults at Zermatt Hotel on 8 Jul 2026 start from NZ$88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zermatt Hotel?

Yep, Zermatt Hotel has a free self car park. Onsite parking is limited.

Does Zermatt Hotel serve breakfast?

Yeah, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Zermatt Hotel?

No, Zermatt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Zermatt Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Zermatt Hotel?

No, pets are not allowed.

Zermatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 159 reviews
Rating 8 - Good. 36 out of 159 reviews
Rating 6 - Okay. 20 out of 159 reviews
Rating 4 - Poor. 6 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar agradável, otima recepção.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Donizetti Candido

Liked: Cleanliness, staff & service, amenities
Local muito agradavel. Hotel decoração agradável e limpo. Quarto confortável e espaçoso. Café da manha bom. Equipe atenciosa.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Morgana da Silva

Disliked: Cleanliness
O quarto precisando de alguns reparos, primeiro dia o ar condicionado funcionou, os demais dias só ventilava, comuniquei à recpeção e nada foi feito . Algumas normas não foram repassadas no check in e o quarto não foi limpo no dia em qu não deixamos a chave numa caixa que indicaria o pedido de limpeza, porém houve limpeza no segundo dia sem precisar colocar a chave na caixa. No quinchecki.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities
O ar condicionado fazia barulho sem parar e a cama também fazia muito barulho,não tinha como acessar o estacionamento por dentro do hotel,vc tinha que sair e dar uma volta na quadra para ir ao estacionamento,tive que fazer isso na chuva
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Equipe prestativa, atendimento bom. Café da manhã bom, honesto. Os aptos contam com fogão, geladeira e micro-ondas. Reservamos 2 aptos, e houve uma diferença muito grande entre eles: um estava em ótimo estado, novo. O outro apto precisa de reforma e troca de mobília: armários não funcionais, com gavetas e portas soltas, além de persiana que não fecha, faltando uma parte.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

EDIVALDO TRINDADE E

Liked: Staff & service
Nos colocaram no anexo do Hotel. Para que é idoso já com 70 anos, deveriam entender esta demanda. Café da manhã e equipe de atendimento excelente. O Hotel precisa de requalificação estrutural!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
Ar condicionado barulhento Quarto grande Cama boa Travesseiro bom Café da manhã bom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Grasiela s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente atendimento, quarto limpo e confortável, recomendo!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom me senti em casa!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Leticia

Liked: Cleanliness, staff & service
Quarto com o ar condicionado pingando , equipe funcionários boa, café da manhã com pão francês duro mas tinha outras opções e variedades
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carlos Adriano Fernandes

Liked: Cleanliness, staff & service, amenities
quarto impecável, atendimento excelente
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Marlene Aparecida

Sim
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jovana

Liked: Cleanliness, amenities, property conditions & facilities
Otimo
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

André

O hotel é bacaninha, o café é bem servido e sortido e o atendimento é bom. No entanto, o quarto que fiquei deixa a desejar. Muita coisa velha, limpeza não estava das melhores, luminária do espelho do banheiro enferrujada e não funcionando. A porta do banheiro também estava lascada embaixo, num ar de desleixo. O ar estava funcionando bem e a cama era boa.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ademir

Liked: Cleanliness, staff & service, amenities
O chuveiro com efeito chuva, pinga em um furo, jato em outro furo, névoa em outro furo, solicitamos a manutenção e nada, além de, a água não esquentava
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lucicleide

Liked: Amenities
Disliked: Cleanliness
A pousada é legal, quarto grande, cama confortável, café da manhã simples mas gostoso. Porém o chuveiro era horrível, caia pouca água e a limpeza deixava a desejar.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos muito bem recepcionadas pelos funcionários, em especial pelo Thiago e pelo Ariel. O hotel está situado em um bairro tranquilo, com fácil acesso ao Centro. Apenas ressalto a necessidade de uma atenção mais rigorosa quanto aos itens servidos no café da manhã, pois é perceptível o reaproveitamento de alguns alimentos, que, por vezes, apresentam aspecto de estarem envelhecidos.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Quarto muito bom. Atendimento excelente.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vanessa V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Stayed 10 nights in Oct 2025
Verified

4/10 Poor

Alvaro

Disliked: Staff & service, room comfort
Fomos hospedados em um anexo do hotel que fica 1 quadra quase das instalações, um ambiente mais velho e mal feito, o quarto não ficava escuro para dormir, chuveiro ruim. Garagens apertadas, enfim foi uma hospedagem estranha. Não gostamos. Ponto positivo foi o café da manhã que estava bom e bem servido. Não voltaria lá.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa estadia , limpo , excelente funcionários , café da manhã espetacular. Funcionários agradáveis
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Quarto espaçoso e bem equipado e café da manhã gostoso. Localizado em local muito tranquilo para descanso. Recomendo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento incrível, limpissimo , cafe da manhã saboroso. Bem localizado . Recomendo
Stayed 3 nights in Oct 2025