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Palacio de Santa Inés hotel

3.0 star property
Historic hotel in Granada with a 24-hour front desk

Photo gallery for Palacio de Santa Inés hotel

Interior
Buffet
Terrace/patio
Suite
Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$194
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    ‪2 min walk‬
  • Alhambra
    ‪2 min walk‬
  • Granada Cathedral
    ‪6 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Shower/bath combination
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Shower/bath combination
Bidet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra)

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Granada

At Palacio de Santa Inés hotel you'll be within just a 10-minute stroll of popular attractions like Alhambra and Granada Cathedral. Highlights at this boutique hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Albaicín hotel you'll find Sierra Nevada Ski Resort.

What's nearby

  • Plaza Nueva - 2 min walk - 0.2 km
  • Alhambra - 2 min walk - 0.2 km
  • Calle Gran Via de Colon - 5 min walk - 0.4 km
  • Mirador de San Nicolas - 5 min walk - 0.5 km
  • Granada Cathedral - 6 min walk - 0.6 km

Getting around

  • Granada Station - 22 min drive
  • Granada (GRX-Federico Garcia Lorca) - 37 min drive

Restaurants

  • ‪Los Diamantes - ‬4 min walk
  • ‪Oteiza Coffee Shine - ‬1 min walk
  • ‪La Gran Taberna - ‬4 min walk
  • ‪Cafe 4 Gatos - ‬4 min walk
  • ‪Restaurante Alarique - ‬4 min walk

About this property

Palacio de Santa Inés hotel

Historic hotel in Granada with a 24-hour front desk
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Frequently asked questions

What is the cancellation policy at Palacio de Santa Inés hotel?

Palacio de Santa Inés hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacio de Santa Inés hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Palacio de Santa Inés hotel on 27 Aug 2025 start from NZ$194.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio de Santa Inés hotel serve breakfast?

Yep, guests quite like the buffet brekkie here! Available daily between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Palacio de Santa Inés hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Palacio de Santa Inés hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palacio de Santa Inés hotel?

Dogs are welcome at Palacio de Santa Inés hotel, with food and water bowls on offer.

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CATHERINE, BALLWIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. We wish we could have stayed longer!
Stayed 1 night in May 2025

10/10 Excellent

Karina, Overland Park

Stayed 3 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

This was a unique experience. Staying here was like being an old film. We had a view of the Alhambra from our room. The room was oddly shaped, and we even had a loft that we did not use. The room was rather small, but functional. The mattress was comfortable. The staff is very friendly and helpful! The our bathroom was spacious and clean. The hotel is a great location (the Albacin neighborhood is just put the steps). The street below is noisy, but the double windows drowned out the noise when fully closed. You need to climb up about 50 feet of stairs to get to the hotel building. We had no problem with this, but we ran into some older folks that did.
Stayed 3 nights in Apr 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good option quality / price. Well situated and has all the commodities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort

Wonderful oasis

Amazing hotel the perfect location to explore the wonderful city of Granada the hotel was comfortable and full of character the staff where friendly and informative and made us feel very welcome, I will definitely stay again on my next visit
Stayed 3 nights in Apr 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally situated. Located in a historic building.

Hotel built in a building dating from 1520 so it is not ultra luxurious. But it is very clean and comfortable. Breakfast is in a smallish room and can seem very cramped when full. Ideally situated for the Alhambra and Albaycin neighborhood.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, good views of Alhambra
Stayed 2 nights in Apr 2025

10/10 Excellent

Nursuna, scarsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff, helpful, smiling, professional.. Had a wonderful stay. Thanks.
Stayed 1 night in Apr 2025

4/10 Poor

Mona

Disliked: Property conditions & facilities
It was ok. Pictures are nicer then the place
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a historical renovation, tastefully done, each room slightly different from the next and a relaxing lobby. The building is tucked away, not on the street. The best part, however, was how helpful the staff were. They helped locate places we had booked, like flamenco dances up in the caves, gave us maps and directions for everything, stored our luggage, helped with boarding passes, and were just generally friendly and available.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING! Helped with reservations to the best Flamenco show! Were so kind. Room was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just off a small, but busy street, and near a plaza. It appears to be an older building with charming character. The staff are very friendly and helpful. Shower is nice, but temp varies with how much others are using water. If the windows are open there is a lot of steet noise, but if closed it is generally quiet. Sometimes one can hear activity in the next room. Bed was comfortable. Breakfast has a very good selection, but items needing to be hot are not always so. Several good tapas places very close.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce, KNOXVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect.staff room etc is excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Ivonne Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y atención inmejorable . Volvería sin pensarlo ! La ubicación no puede ser mejor !
Stayed 1 night in Apr 2025

10/10 Excellent

Persient

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get an upper floor rear building room with a view of the Alhambra; it’s worth the upcharge. Breakfast buffet had a good selection of food. Our refrigerator didn’t work even after the in-house service person thought he fixed it. Management replaced the refrigerator on our second day. One tip on the electrical system of the room: there are two wall switches by the door, one operates a ceiling light, one appeared to do nothing. Apparently that second switch is a master control for some, but not all wall outlets and lights. It would be nice if management explained that. The hotel is located in a restricted access area. It can only be accessed on foot or by taxi. Streets are extremely narrow with little to no sidewalk width. The last half block is stairs.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Staff & service

Historical spot not fully polished

I like this hotel, as it has a lot of character and has history. Breakfast is good. Room is worn with faded walllpaper, bed squeaked but had an antique style. In afternoon we took nap and noted lots of noise from outside ( flamenco place and club outside our window). I was able to close windows and shutters (old style) which kept the noise out overnight. AC was ok. Our room is above main lobby(picture with columns) accessed via steps. Other rooms in back have elevator. Again is this a hotels.com special as we were closet to nightclubs, intersection and had to walk up stairs. Hotel is in old section, main road along river gets very busy, we walked from Grand Via with bags about 10 minutes
Our room was left of top of palm tree
Stayed 1 night in Mar 2025

4/10 Poor

Yi

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Positive: Good location for shopping and dinning. Staff is nice. Negative: bed sheet was not replaced, hair found in the bed. All the guests in our 3 rooms said they feel itch in the body when sleeping. The room has a smell of mold. It is impossible for us to drive to the hotel since the road is too narrow to pass. We have to drive our 2 cars to the parking lot suggested by the hotel and take taxi from the parking to the hotel. We called 1 big taxi for 10 euro and 1 small taxi for 5 euro. The hotel promised to reimburse the whole single ride but finally it just reimbursed 7 euro for the 2 taxi. I highly recommend not to stay in this hotel especially when you have a car!
Stayed 1 night in Apr 2025

10/10 Excellent

HYEWON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025