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Baymont Inn & Suites Grand Rapids Near Downtown

2.5 star property
Hotel in Grand Rapids with free breakfast and 24-hour fitness centre

Photo gallery for Baymont Inn & Suites Grand Rapids Near Downtown

Pillow-top beds, desk, blackout curtains, iron/ironing board
Indoor pool, open 9:00 AM to 11:00 PM, pool loungers
Exterior
Game room
Meeting facility

Reviews

4.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
The current price is NZ$109
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
255 28th St. SW, building B, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

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Property amenity

Holiday Inn Grand Rapids Downtown by IHG

John Ball Park
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$266
includes taxes & fees
17 Aug - 18 Aug
Holiday Inn Grand Rapids Downtown by IHG

About the area

Grand Rapids

At Baymont Inn & Suites Grand Rapids Near Downtown you'll be 3.3 km (2.1 mi) from Metro Health Community Clinic and 3.8 km (2.4 mi) from Methadone Clinic. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. 3650 square feet (339 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Grand Rapids hotel include Van Andel Arena and DeVos Performance Hall.

What's nearby

  • Downtown Market - 5 min drive - 7.1 km
  • Van Andel Arena - 6 min drive - 7.8 km
  • DeVos Performance Hall - 7 min drive - 9.2 km
  • DeVos Place Convention Center - 7 min drive - 9.2 km
  • John Ball Zoo - 9 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 4 min drive
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tacos El Cuñado - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Beltline Bar - ‬7 min walk
  • ‪Taco Bell - ‬18 min walk

About this property

Baymont Inn & Suites Grand Rapids Near Downtown

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
Baymont Inn & Suites Grand Rapids Near Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3650 square feet (339 square metres) and includes conference space. A vending machine, an arcade/games room, and a fireplace in the lobby are also featured at the business-friendly Baymont Inn & Suites Grand Rapids Near Downtown. Self parking is free.

This Grand Rapids hotel is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3650 sq ft of conference space
  • 339 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Baymont Inn & Suites Grand Rapids Near Downtown offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

In-room safe, desk, iron/ironing board, free cots/infant beds

Days Inn & Suites Grand Rapids Near Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
2.6 out of 5, 980 reviews
The price is NZ$109
includes taxes & fees
24 Aug - 25 Aug
Days Inn & Suites Grand Rapids Near Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,650 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Smoking rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Grand Rapids
Howard Johnson Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel
131 Hotel-Plaza Grand Rapids
131 Hotel-Plaza
Baymont Inn Grand Rapids Downtown Hotel
Baymont Inn Grand Rapids Downtown
131 Hotel Plaza
mont Inn Grand Rapids
Baymont & Suites Rapids Rapids
Baymont Inn & Suites Grand Rapids Near Downtown Hotel
Baymont Inn & Suites Grand Rapids Near Downtown Grand Rapids

Frequently asked questions

What is the cancellation policy at Baymont Inn & Suites Grand Rapids Near Downtown?

Baymont Inn & Suites Grand Rapids Near Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Baymont Inn & Suites Grand Rapids Near Downtown?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Baymont Inn & Suites Grand Rapids Near Downtown on 18 Aug 2025 start from NZ$109.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Baymont Inn & Suites Grand Rapids Near Downtown?

Yep, Baymont Inn & Suites Grand Rapids Near Downtown has a free self car park and free RV/bus/truck parking.

Does Baymont Inn & Suites Grand Rapids Near Downtown have a pool?

Baymont Inn & Suites Grand Rapids Near Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 PM.

What makes Baymont Inn & Suites Grand Rapids Near Downtown a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Baymont Inn & Suites Grand Rapids Near Downtown.

Does Baymont Inn & Suites Grand Rapids Near Downtown serve breakfast?

Yeah, complimentary continental breakfast is on offer daily between 6 AM and 10:00 AM.

Is there a free airport shuttle available at Baymont Inn & Suites Grand Rapids Near Downtown?

No, Baymont Inn & Suites Grand Rapids Near Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Baymont Inn & Suites Grand Rapids Near Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Baymont Inn & Suites Grand Rapids Near Downtown Reviews

Reviews

4.8
Rating 10 - Excellent. 104 out of 1000 reviews
Rating 8 - Good. 117 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 229 out of 1000 reviews
Rating 2 - Terrible. 387 out of 1000 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Had a two night stay. Rooms were clean. Staff friendly.
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was clean and bed was comfortable; lots of electrical and USB ports.
Stayed 1 night in May 2025

8/10 Good

Lori, Grand Rapids

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are ok they only give you 1 towel, washcloth, hand towel, there was only toast and donut holes for breakfast but the amount of drug addicts was unbelievable! Don’t leave after dark!
Stayed 1 night in May 2025

6/10 Okay

Tammy

Better breakfast.

The hotel was clean and room was nice. Our toilet was an issue once we got in the room. Breakfast was a disappointment it had some donuts, bagels and coffee.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service

Prolly pick a different hotel next time

We came to town for a concert, when we were about to leave for the concert we noticed our door was able to be opened just by pushing it. And our pillow cases still had someone's lipstick on it 😭 The girl at the desk was SUPER sweet. But for $100 a night I'll most likely find a different hotel next time.
Stayed 1 night in May 2025

4/10 Poor

Shayla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Also if you’re booking for the continental breakfast or the pool look somewhere else.
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Bad weekend

When I first got there, the toilet wouldn’t flush the pool was closed, which is understandable really wasn’t an arcade One of the service people at the counter ignored me because there was no phone in the room so if anything happened, good thing nothing happen and One of the cleaning people walked in the bathroom on my Niece after I told her somebody was in there.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not a pleasant place to stay

Poor place to stay. It was an old Howard Johnson's, then a Days Inn and now Indian family owned with Baymont bathroom mirror, counter and curved shower curtain. The pool & hot tub was shutdown by inspector due to cleanliness/chemical balance issue. Not properly maintained. Room had an inoperable HVAC unit. Maintenance technician is the youngest family member; no training at all and not fixed. Mattress very stained underneath the sheets. The building and balconies are run down, damaged porcelin in the bathtub and poor paint jobs. On a positive note, sheets were clean and pillows comfortable.
Stayed 1 night in May 2025

4/10 Poor

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel needs a huge update!

The bathtub was horrible. Old and broken with no hot water and the shower curtain went halfway so soaked the floor. This causes water to seep through the floor board seals and smelled like mildew! The bed was confortable but holes and stains on the comforter. The bed was really high off the ground and could not see the tv all the way if laying in the bed. No ice machine on our floor so had to go to another. Pool closed and waa told its always closed. The game room is discusting. Pool table looks like its never been cleaned and games had broken buttons. Breakfast was cereal and bagels even though there were signs for the hot food. Check in and check out was easy. The room was very quiet and we were not distriburbed which was a plus. No bed bugs or major cleanliness issues.
Stayed 1 night in May 2025

6/10 Okay

Donnell

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

2/10 Terrible

Maura

Disliked: Cleanliness, property conditions & facilities
This hotel is two hotels joined into one: days inn and Baymont. Besides to two large billboard signs out front, the building itself is not marked, which is extremely confusing. I went to the wrong hotel and walked in only to ask where the Baymont was. The lady behind the counter was extremely nice. The man working was odd. The pool is on the fifth floor in what looks like to be an old party room. You need a separate key to get in: not your room key. The walls are clearly covered in mold, you can smell it when you enter. It’s painted over. The bathroom there was extremely disgusting. I didn’t even close the stall door. The room itself was okay, though it also smelled a bit musty. It’s an older hotel and you can clearly see the layers of paint on the walls. The shower lacked good water pressure. Due to the limited availability for hotels, we made the best of it. It’s hard to beat $70 a night. This hotel has been put on our list of places NOT to stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Never staying there again. The place is not clean. Walls had dirty marks on them. Curtains had mold or dirt on them. Tile in bathroom had mold, they were cracked, dirty, we wouldn’t even take a bath there. Two women staying there and they only gave you 2 towels. If we would have showered, we require a towel for the body and one for the hair. That means we need 4 towels not 2. Don’t be stingy. We had a 2 queen bed. The pillows were so thin, you had to put all three pillows that they gave you for one bed together to make one small pillow that still sucked. The bed was hard as a rock and they only gave you one blanket. This was the worst room I have ever been in. I called on Saturday to make sure it had a working pool so we could go swimming, when we got there we were told the pool was out of order I was so mad. If we would have had time we would’ve gone somewhere else. The parking lot has broken glass and used condoms laying around. It was hard to find the place because the hotel name isn’t even right name. It doesn’t say Baymount
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DIRTY AND HOMELESS LIVING AND WORKING THERE

Stayed 2 nights in Apr 2025

6/10 Okay

Christine

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom was horrible. A hole in the ceiling, towel bar falling off, grazing in the tub chipped off in big chunks. The floor around the toilet was dirty. The towels had holes. The who,e p.ace smelled bad
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbi

Disliked: Property conditions & facilities
Will never go again horrible experience
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE DONT STAY HERE

I checked into our room and it smelled badly but my child went to take a bath and no water!! I switched rooms and tried to be reasonable, the second room stunk, had mold and hair in the tub drain! So 3/3 I tried one last time and got switched a third time it smelled horrible, it wasn’t cleaned properly and whoever was above or down the halls it sounded like WW3 so loud my kids couldn’t sleep, so I left and checked out and couldn’t get a refund because I booked online!
Stayed 1 night in Apr 2025

4/10 Poor

Traci

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

giovanni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not satisfie
Stayed 2 nights in Apr 2025

4/10 Poor

Shawn D

Travelled with family
Disliked: Amenities, property conditions & facilities
I had expected a better experience with the hotel being a Baymont. Check in was easy online but, then once getting a room key, I was charged an additional $50 for a deposit. The room was average. The carpet next to the bed was badly stained and warn. I'm not sure why but, the smoke detector was missing and what appeared to be laundry dryer sheets where shoved in the hole where the smoke detector once was. The TV remote didn't work. The bathroom was ok with exception of the tub would not drain. It appeared that the water in the tub after a shower was slowly leaking under the laminate flooring and seeping up when stepping on the floor. The pool and hot tub where not in service. And finally the breakfast options were limited to 3 types of cereal or a bagel. That was all that was available. The staff was friendly. Oh! And the parking lot was full of glass. Likely from car break-ins.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

This was the most disgusting experience I have ever had at a hotel. Do not stay here. It
Stayed 1 night in Apr 2025

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hole in the wall, literally

Our room had no lock on the sliding glass door which left holes in the door where cigarette and weed smoke came through along with cold air. Amongst other things, this was the worst part.
Stayed 2 nights in Mar 2025

2/10 Terrible

Courtney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say it enough. DO NOT STAY HERE!!! I continue to tell anyone who will listen. I booked my stay through expedia. The outside was sketch but since i already paid i figured i needed to go in and give it a try. I was worried for my rental car getting broken into since there was shattered glass all over the parking lot. There was also trash and beer cans thrown on the ground outside. I hoped inside would be better. It was not. The hallway was dark. The entire place seemed unsafe. Once I was inside the room I did not want to come out but i also did not want to put my stuff anywhere or sit down. I would not sit on the furniture. I do not know what made them think this room was ok to give to a guest or even remotely clean at all. I found a smashed bed bug. There were stains on everything and stuff splattered on the chair and wall... absolutely disgusting. The door was broken and the alarm appeared to be ripped out. I was freaking out! I contacted expedia and asked them what to. I just could not do it. The hotel desk people told me they were going to charge me for that day even though I was not staying but they were going to refund me for the rest of the week. Expedia tried contacting them for the refund to which they would not even respond to them and never issued the refund. This is absolutely disgusting and an unsafe place. Expedia has also been ZERO help with getting a refund through them either.
Stayed 6 nights in Mar 2025