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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Tempur-Pedic beds, desk, laptop workspace, free WiFi
Property amenity
Fitness facility
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$254
includes taxes & fees
24 May - 25 May

Explore the area

View map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Call of the Wild Museum
    ‪1 min drive‬
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Otsego County Historical Museum
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Gaylord

At Holiday Inn Express & Suites Gaylord by IHG you'll be 1.9 km (1.2 mi) from Otsego County Historical Museum and 2.4 km (1.5 mi) from Call of the Wild Museum. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .With a stay at this Gaylord hotel, you'll be 2.6 km (1.6 mi) from Bavarian Falls Park and 3 km (1.8 mi) from Otsego Memorial Hospital.

What's nearby

  • Call of the Wild Museum - 1 min drive - 0.4 km
  • Bavarian Falls Park - 1 min drive - 0.4 km
  • Otsego County Historical Museum - 2 min drive - 1.5 km
  • Otsego Lake State Park - 8 min drive - 16.2 km
  • Torch Lake - 44 min drive - 74.2 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 51 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪China1 Buffet - ‬7 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Qdoba Mexican Eats - ‬16 min walk
  • ‪Culver's - ‬20 min walk

About this property

Holiday Inn Express & Suites Gaylord by IHG

Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Gaylord hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and a hairdryer. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 767 reviews
The price is NZ$211
includes taxes & fees
17 May - 18 May
Comfort Inn & Suites Gaylord

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 8 January 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel

Holiday Inn Express Gaylord

Holiday Inn Express Suites Gaylord

Holiday Inn Express Suites Gaylord by IHG

Holiday Inn Express Suites Gaylord an IHG Hotel

Holiday Inn Express & Suites Gaylord by IHG Hotel

Holiday Inn Express & Suites Gaylord by IHG Gaylord

Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Gaylord by IHG?

Holiday Inn Express & Suites Gaylord by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Gaylord by IHG?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Gaylord by IHG on 24 May 2026 start from NZ$254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Gaylord by IHG?

Yep, Holiday Inn Express & Suites Gaylord by IHG has a free self car park.

Does Holiday Inn Express & Suites Gaylord by IHG have a pool?

Holiday Inn Express & Suites Gaylord by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Holiday Inn Express & Suites Gaylord by IHG serve breakfast?

Sure does, complimentary buffet breakfast is served at Holiday Inn Express & Suites Gaylord by IHG.

Is there a free airport shuttle available at Holiday Inn Express & Suites Gaylord by IHG?

No, Holiday Inn Express & Suites Gaylord by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Gaylord by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites Gaylord by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 572 reviews
Rating 8 - Good. 103 out of 572 reviews
Rating 6 - Okay. 36 out of 572 reviews
Rating 4 - Poor. 26 out of 572 reviews
Rating 2 - Terrible. 34 out of 572 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Courteous. We had quite a bit of luggage with us and we were placed on the third floor. Unfortunately, the elevator was broke down all weekend. Other than that, I guess everything was fine.
Stayed 2 nights in Feb 2026

8/10 Good

Jim

Liked: Cleanliness, staff & service
Bathroom sink was out of soap, and the stair well had hand sanitizer but that didn't work. Luckily i wad prepared with my own... i would still stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2026

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noise transfer was an issue. The room next door to us was partying past 2:00am and it was very loud. I called the front desk at 1:30am and advised the staff of the issue but the noise continued. I called the front desk a couple more times, but no one answered.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and quiet. Beds were very comfortable! Breakfast had many options which was nice. Overall it was a great stay and my family agrees.
Stayed 2 nights in Jan 2026

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Connie

Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

2/10 Terrible

Stephanie, Ocoee

Liked: Cleanliness
When we arrived, there was a winter storm in effect. We understand parking lots and sidewalks will be slippery, but this location had a thick sheet of ice covering the parking lot. All of the other hotels we passed in the area were plowed and appeared clear. The lot was not plowed or salted for ice the two days we stayed. The elevator was not working. The breakfast was actually pretty good. Other than that we had a nice stay. Poor rating due to thick sheet of ice covering the parking lot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was great! I was given a room that was on the first floor due to the elevator not working and on crutches. Same discounted price.
Stayed 1 night in Dec 2025

10/10 Excellent

Mandy, Grand Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff! Excellent room, very clean, comfiest bed ever! Pool open late and breakfast was good.
Stayed 2 nights in Dec 2025

8/10 Good

Kathy, Hailey

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

JOSHUA, Kingsford

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very polite and accommodating. Breakfast was impressive and attendant was friendly. Recommend to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Breakfast was good. Clean room comfy bed and pillows. Pool area was clean and warm. Pool was warm enough for my kids but not me. We had a nice stay. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast! Biscuits and gravy are always delicous!
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Tub was slow to drain, ice machine outside room was noisy, there seemed to be a misty/moldy smell in second floor hallway.
Stayed 1 night in Oct 2025

10/10 Excellent

Arooshi

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Room was missing remote , when I called down the
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hand a Great tome
Stayed 1 night in Oct 2025

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
online said they had an outdoor hot tub and when I got there the staff said they did not have one. Also the key cards did not like to open doors even after being re programmed twice. went to get breakfast at 8am they were already out of cream cheese when i had asked staff where it was located. Good stay other than those few things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good time had a big room. Was mostly clean tried to make the pullout mattress work for the my daughter and was disgusted by the mattress so I just had her sleep on the couch which was fine. The pool was clean just a little cold for our liking. The breakfast was good. Was busy but had a hard time keeping up. The person running it tried to close it about 20 minutes early which kinda pushed everyone away. But overall a good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Gaylord

A convenient location, and a nice place to stay.
Stayed 1 night in Oct 2025