8/10 Good
David, Edmonton
28 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. To be honest I was put into room 115 on the main floor. It was the handicapped room which wasn’t the issue. The room was next to the lobby and right next to the swimming pool and across from the elevator. The pool was open until 11:30 pm. At 9 a group of sadly unsupervised girls were using the pool. The door into the pool was next to mine. It was nonstop banging as they came and went. “Marco. Polo” and running and door banging I had enough. I did have the front desk clerk remind them there were other guests in the hotel. While it quietened them when they left they did so literally one at a time. I went to my door and had the one adult snarl at me. While the night staff helped, the group of mean girls ruined my night after I had a 9 hour drive. That said the room was clean and comfortable when the noise subsided. Had I known I would have requested another room which I’m sure would have been more suitable. I did speak to the desk clerk as I left. She was going to see who they were. So I can say it’s convenient off I15. Lots of dining options. Safe parking. Friendly staff and a great breakfast. I’d recommend the property but unless you really needed the handicap room, if not and you get 115 request another room. Far from the pool.
David
Stayed 1 night in Oct 2025