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The Dolphin Hotel

Property class: 2.5

Photo gallery for The Dolphin Hotel

Interior
Room
Property entrance
Lounge
Lobby

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View map
14-15 Albert Square, Great Yarmouth, England, NR30 3JH
  • Place, Great Yarmouth Beach
    ‪3 min walk‬
  • Place, The Pleasure Beach
    ‪7 min walk‬
  • Place, Norfolk Broads
    ‪20 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Room

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite

Room

Deluxe Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Private Bathroom

Room

Standard Suite, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Ensuite

Room

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, Ensuite

Room

Deluxe Suite, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Great Yarmouth

The Dolphin Hotel places you steps from Sea Life Great Yarmouth and within a short 5-minute stroll of Merrivale Model Village. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include dry cleaning/laundry services, multilingual staff and luggage storage. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Great Yarmouth hotel include Great Yarmouth Beach and Great Yarmouth Wheel.

What's nearby

  • Great Yarmouth Beach - 3 min walk - 0.3 km
  • Sea Life Great Yarmouth - 3 min walk - 0.3 km
  • The Pleasure Beach - 7 min walk - 0.7 km
  • Britannia Pier Theatre - 13 min walk - 1.1 km
  • Norfolk Broads - 20 min walk - 1.7 km

Getting around

  • Great Yarmouth Station - 7 min drive
  • Norwich (NWI-Norwich Intl.) - 45 min drive

Restaurants

  • ‪Blackfriars Tavern - ‬4 min walk
  • ‪Merrivale Tea Rooms - ‬5 min walk
  • ‪Sara's Tearoom - ‬6 min walk
  • ‪Fish & Grill - ‬7 min walk
  • ‪Grelly’s Fish & Chips - ‬10 min walk

About this property

The Dolphin Hotel

As a guest of The Dolphin Hotel, you'll find multilingual staff, a garden, and dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available.
  • 50 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
The Dolphin Hotel offers 50 accommodations. Televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

The Dolphin Hotel Hotel
The Dolphin Hotel Great Yarmouth
The Dolphin Hotel Hotel Great Yarmouth

Frequently asked questions

What is the cancellation policy at The Dolphin Hotel?

The Dolphin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Dolphin Hotel?

Yep, The Dolphin Hotel has a free self car park.

Are there any beaches close to The Dolphin Hotel?

Yep, The Dolphin Hotel is a short 4-minute walk from Great Yarmouth Beach.

Is there a free airport shuttle available at The Dolphin Hotel?

No, The Dolphin Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Dolphin Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

The Dolphin Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 15 out of 33 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Positives are clean, good location and free parking. Negatives are a bit run down and noisy with banging doors.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable hotel

Excellent staff, really comfortable bed.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never any staff at reception.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming & polite.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the Hotel was closed. And to top it off you got moved to a different Hotel. Worst room even. On the third floor no lift , dirty carpets. The room was big enough for a midget to stand up in , never mind when you over 6 ft. Never again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff are very friendly, the room was clean and perfect place to set up base in Great Yarmouth. Had a deluxe room with king size bed which was extremely comfortable, bath had jets in it so was lovely to come back and relax in that, (bathroom was huge, could do with a freshen up and leaky pipe behind toilet that had a towel over it need sorting) Overall had a lovely stay here and would stay again
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was adequate for the needs of my trip. I booked a family room, and it appears that all family rooms are on the 3rd floor, but there was no lift which is very awkward for people with small children, lots of luggage and the elderly.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed about this hotel, the pictures was nothing like the hotel itself Needs updating, the rooms was really basic the tv in the room was no bigger than a computer monitor and the shower was terrible I will not be booking here again
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in but decided not to stay and booked alternative accommodation instead. The room itself was tidy; however, the overall property was very different from how it appeared in the listing photographs. The atmosphere and communal areas did not reflect what we expected based on the description and images provided. The advertised restaurant was not operating, the TV in our room had no signal, the Wi-Fi was not working, and there was a strong smell of cigarette smoke in the corridor outside the room. As I was travelling with my son, who has additional needs, I did not feel comfortable remaining at the property and chose to leave shortly after arrival. I appreciate that others may have a different experience, but I personally felt the accommodation was not accurately represented by the listing and would not have booked had I known its true condition.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Amenities
Radiator not working so room was cold, tap on bath rattling and water spurting out took ages to fill bath. Shared room with a dozen ladybirds..canteen downstairs never open. Unlocked and unsafe left luggage hall.i came fownstairs a few times about radiator in the night and noonf on reception rang number on desk but it wasnt regonised. Reception not manned at all times.. the room was big and lovely and location good.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room must be clean every 2 nights. Staff should be stayed all the time.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
When we got to the dolphin it was closed and had been for sometime we had been booked into another hotel which was very run down beds where ok
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
My experiance at the dolphin was non existing as when i arrived to the hotel.there was a notice in the window saying that the hotel was closed and to go to the carlton hotel..im not very happy as i paid £49 a night but was in a hotrl that was £29 a nightso i spent £20 more a night extra for a cheaper hotel i will not be doing that again and i will not be booking with them or you again unless you rectify the situation
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a terrible experience. arrived to a boarded up hotel, with a small note attached to door saying they have reserved rooms round the corner at Carlton hotel. No warning at all well this was a awful hotel so tatty and dirty. no ammenties. lots of staff but no help what so ever came home early NEVER AGAIN. so be warned save your money G Field
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
I need my refund the Let me know one day before That my room is not available and I have to cancel the booking. I have not cancel the booking because I don’t know how to do it but first of all why they cancelled me and said to me that I’m not be able to go there, the booking was almost 2 weeks and they let me know one day before that we arrived in great Yarmouth terrible.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel turned up to a note on the front door saying there is no accommodation not being prior told or anything till turning up calls the number to find out being put into another hotel goes there and the can’t accommodate the way i booked the room it was dirty wouldn’t say why we couldn’t stay at the original hotel overall not happy
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2026
Verified review

6/10 Okay

Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024